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Mercure Koh Chang Hideaway

4.0 star property
Family-friendly hotel with 2 outdoor pools and a full-service spa

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Photo gallery for Mercure Koh Chang Hideaway

2 outdoor pools, pool umbrellas, sun loungers
Karaoke room
Terrace/patio
Karaoke room
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Bar
  • 24/7 front desk
  • On private beach
  • Spa
The current price is AED 229
AED 274 total
includes taxes & fees
20 Apr - 21 Apr

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room, 1 King Bed, Ocean View

Deluxe Room, 1 King Bed, Ocean View | In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 1 King Bed, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Deluxe Room, 2 Twin Beds, Ocean View | In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, individually furnished, desk, rollaway beds

Standard Room, 2 Twin Beds

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Pool Access

Deluxe Room, 2 Twin Beds, Pool Access | In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 2 Twin Beds, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually furnished, desk, rollaway beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Hair dryer
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace (Plunge pool)

Villa, 1 King Bed, Terrace (Plunge pool) | In-room safe, individually furnished, desk, rollaway beds

Villa, 1 King Bed, Terrace (Plunge pool)

Highlights

Terrace
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private hot tub
Air conditioning
Free cribs/infant beds
  • 123 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | In-room safe, individually furnished, desk, rollaway beds

Superior Room, 2 Twin Beds

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, individually furnished, desk, rollaway beds

Superior Room, 1 King Bed

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access

Deluxe Room, 1 King Bed, Pool Access | In-room safe, individually furnished, desk, rollaway beds

Deluxe Room, 1 King Bed, Pool Access

Highlights

Furnished balcony
Individually furnished
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Map
111/1 Moo 1 Tambol Koh Chang, Amphur Koh Chang, Ko Chang, Trat, 23170

What's nearby

  • Bailan Beach - 7 min walk - 0.6 km
  • Bang Bao Pier - 6 min drive - 2.8 km
  • Bangbao Beach - 7 min drive - 3.5 km
  • Lonely Beach - 8 min drive - 2.3 km
  • Kai Be Beach - 19 min drive - 5.7 km

Getting around

  • Trat (TDX) - 108 min drive

Restaurants

  • ‪Beach Bar - ‬2 min walk
  • ‪Dang seafood - ‬3 min drive
  • ‪Kohchang7 Reataurant & Guesthouse - ‬8 min walk
  • ‪Pool Bar - ‬2 min walk
  • ‪The Bay - ‬2 min walk

About this property

Mercure Koh Chang Hideaway

Upscale family-friendly hotel near Lonely Beach
You can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services at Mercure Koh Chang Hideaway. Treat yourself to a facial, a massage, or a body scrub at the onsite spa. The on-site restaurant, The Bay, features ocean views and breakfast. Enjoy the gym, as well as activities like kayaking. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • Wedding services, massage treatment rooms, and a porter/bellhop
Room features
All 141 individually furnished rooms include perks such as air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 42-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Thai

Similar properties

View from property

AWA Koh Chang

  • Pool
  • Spa
  • Kids pool
  • Parking included
8.8 out of 10, Excellent, 731 reviews
The price is AED 206
AED 249 total
includes taxes & fees
7 Apr - 8 Apr
AWA Koh Chang

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: THB 460 for adults and THB 230 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Bay

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 242 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must transfer via Airport shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1413.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: THB 1000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 460 for adults and THB 230 for children
  • Airport shuttle fee: THB 2500 per vehicle (one-way)
  • Rollaway bed fee: THB 1413.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Heating is not provided
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property does not have elevators
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Koh Chang Hideaway
Koh Chang Mercure
Koh Chang Mercure Hideaway
Mercure Hideaway
Mercure Hideaway Hotel
Mercure Hideaway Hotel Koh Chang
Mercure Hideaway Koh Chang
Mercure Koh Chang
Mercure Koh Chang Hideaway
Mercure Koh Chang Hideaway Resort
Mercure Koh Hideaway Resort
Mercure Koh Hideaway
Mercure Koh Chang Hideaway Hotel
Mercure Koh Chang Hideaway Ko Chang
Mercure Koh Chang Hideaway Hotel Ko Chang

Frequently asked questions

Does Mercure Koh Chang Hideaway have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Mercure Koh Chang Hideaway pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Koh Chang Hideaway?

Self parking is free at this property.

What time is check-in at Mercure Koh Chang Hideaway?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Koh Chang Hideaway?

Check-out is at noon.

Does Mercure Koh Chang Hideaway provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 2500 per vehicle applies.

Where is Mercure Koh Chang Hideaway located?

This family-friendly Ko Chang hotel is located by the sea, within a 5-minute walk of Bailan Bay and Mu Ko Chang National Park. Lonely Beach and Bailan Beach are also within 2 mi (3 km).

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Mercure Koh Chang Hideaway Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 185 out of 470 reviews
Rating 8 - Good. 183 out of 470 reviews
Rating 6 - Okay. 68 out of 470 reviews
Rating 4 - Poor. 22 out of 470 reviews
Rating 2 - Terrible. 12 out of 470 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good transportation coordination with the front desk and it was easy to book outside activities through the resort. the food was good and our room was very nice
Stayed 4 nights in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice rooms Lovley pool and. Each area with plenty of dining options Staff extremely helpful Nice spa onsite, a tad expensive though but overall a lovley hotel
Stayed 5 nights in Dec 2024

8/10 Good

jamie

Liked: Cleanliness, amenities, property conditions & facilities
Great location for koh chang , very nice stay but $3 usd for bottled water that you can buy 1 min walk away for $ 0.25.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kanthan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury Stay on A Beautiful Beach
The Villa came with a private pool and jacuzzi. Big and spacious room, clean and cozy. Staff were very friendly, the cafe by the beach was great and since it was low season, the beach was peaceful, quiet and clean.
Stayed 4 nights in Jul 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service
Good location, excellent if wanting to have a quiet break. Villa pool room nice and well maintained, could do with larger TV and better light controls. Clearly this property is still recovering from the COVID shut downs, does need better care of hedges, etc. which make the public areas behind the lobby look unkept. Limited dining choices at resort and outside, this is a property best visited if you have transport or rent a motorcycle.
Stayed 3 nights in Aug 2023

6/10 Okay

Mickey

Disliked: Cleanliness, staff & service, property conditions & facilities
Beds and ac works well, the towels are frayed , the showers need a good cleaning, we had a 4 poster bed but the tv was in middle of a poster , the chairs at the pool and in the room are very uncomfortable, the grounds are not very well maintained, breakfast buffet is good but get there early they don’t replace anything,
Stayed 10 nights in Jan 2023

8/10 Good

Gerald

Liked: Cleanliness
Still OK but come into the years, Not full 4*
It is obvious that the Hotel came into the years. A pitty because it has potential to shine again. Needed restauration or changes are not done in time or at all, staff is enough running arround but a bit headless, training for service needed. Is Not enough to have a Lot of Trainees there If Nobody Show them how to serve and clean correct and keep overview of their Job. I stayed in the Villa with private Pool. Since 10 years, aß i stayed first time, no changes, still the same old death tree in the pot 😂. I didnt had breakfast, Lunch or Dinner booked aß i enjoy more all the good Restaurants arround. Renting of motobike very conveniant at the entry of parking place and Hotel, with reasonable prices. Since i have been over new year, the Dinner Buffet was already included in the price of the stay. The beach was nice but after 25 Meter in the water full of rocks, sunbeds are old and used.
Stayed 7 nights in Dec 2023

8/10 Good

Catherine

Liked: Staff & service, amenities
Pros- Travelling with young children I loved that I could sit in the shade near the beach cafe whilst they could play in the sand also in the shade. This was my absolute favourite thing. The pool near the beach was decent and a good temperature. The beach was protected and private and was good for digging and paddling. Breakfast buffet was very good and there was a good amount of seating and choices of food. Our room was a good size and light and airy. The hotel were very helpful when I had a problem with my car. Cons- the shower temperature was temperamental and often cold, our water went off once totally and the toilet broke on another occasion. This was sorted quickly by the resort. The pool with pool access rooms was very cloudy and green, it seemed to have improved by the end of the week but we didn’t use this. Overall I would definitely stay again, the staff at the resort were lovely and helpful, the beach and pool and setting were idyllic. My children loved it and didn’t want to leave!
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vill besöka igen trots
Överlag var fantastiskt, vänliga personaler, lugnt & trivsamt & passa utmärkt för barnfamiljer. Det som var lite mindre bra var att massagen. Personen som gav mig massagen hade flera arbetsuppgifter, hon kunde inte fokusera på sitt jobb som massörska.
Stayed 4 nights in Dec 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint och lugnt
Fint och lugnt. Svajigt wifi men det kompenserade med de fina simbassängerna och närheten till havet. Jag trivdes bra här!
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättefint rum och pool och strand, bra restauranger i närheten. Inte så bra frukost.
Stayed 4 nights in Dec 2024

6/10 Okay

Alexander

Stayed 16 nights in Dec 2024

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vill åka tillbaka hit
Bekväm säng en av dom bästa jag sovit i Thailand! Trevlig personal och god frukost mycket att välja mellan . Toppen med egen pool och jacuzzi ! Jätte stort boende för en billig peng allt i ett helt enkelt
Stayed 4 nights in Nov 2024

4/10 Poor

Ida-Helen Forsgren

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Skittent uteområde og basseng. Sein oppryddlng av rom hver dag, typ kl 1700. Dårlig engelsktalende personal, vanskelig å bli forstått på dette hotellet. Ved bestilling av mat missforsto de på hver bestilling. Nært strand, ikke spesielt badevennlig.
Stayed 6 nights in Jul 2024

6/10 Okay

Toni

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 7 nights in Dec 2023

10/10 Excellent

Christer

Stayed 1 night in Mar 2023

6/10 Okay

TAKESHI

Stayed 1 night in Feb 2023

8/10 Good

Gennaro

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Feb 2023

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour au calme et luxueux a Koh Chang
Magnifique chambre, propre et très bien aménagée au 1er et dernier étage, face a la plage et a la mer ! Vue latérale sur piscine ! Belle salle de bains et superbe terrasse ! Excellente restauration ! Personnel a l écoute et serviable ! Bel établissement ! Belle salle de sport ! Location scooter sur place et agence pour billets bateau sur place !
Stayed 11 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023

6/10 Okay

Fredrik

Stayed 7 nights in Jan 2023

8/10 Good

Madeleine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fint hotell! Ligger på en privat strand, så himla mysig solnedgång där. Hoteller är fint men har tappat lite.. behöver rustas upp. Finns många bra restauranger precis utanför hotellet då det var dyrt på hotellet.
Stayed 3 nights in Dec 2022

8/10 Good

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
....
Stayed 13 nights in Nov 2022

6/10 Okay

Yann

Liked: Cleanliness, staff & service
Un hôtel bien situé, la plage est belle. Le restaurant n’est vraiment pas à la hauteur. Un peu d’entretien supplémentaire serait bienvenu. Le personnel est agréable, et le bar d d’la plage sympa mais ce n’est pas à la hauteur des autres hôtels dans la même gamme de prix que le lieu peut offrir
Stayed 4 nights in Nov 2022

8/10 Good

olivier

Liked: Cleanliness, staff & service
Bungalow spacieux et calme, la plage privée est belle,dommage qu'il y a des cailloux. Petit déjeuner excellent, sauf le dernier jour car pas assez de clients donc à la carte mais bien fait quand même. Eau chaude à la douche soit brûlante soit froide, signalé mais non réparé. Reprise après covid prometteuse je pense.
Stayed 3 nights in Aug 2022