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Extended Stay America Suites Knoxville West Hills

2.5 star property
Knoxville hotel in Bearden with free breakfast

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Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Lobby
Property amenity
Free daily on-the-go breakfast
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Breakfast included
  • Air conditioning
  • Kitchen
  • Laundry
  • Parking included
The current price is AED 264
AED 313 total
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Shower/tub combination
Private bathroom
Microwave
Stovetop
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed - double
Shower/tub combination
Private bathroom
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Free WiFi
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8.6 out of 10, Excellent, 213 reviews
The price is AED 309
AED 365 total
includes taxes & fees
23 Feb - 24 Feb
WoodSpring Suites Knoxville - Cedar Bluff

About the neighborhood

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 5 min walk
  • University of Tennessee - 9 min drive
  • Turkey Creek Shopping Center - 10 min drive
  • Neyland Stadium - 10 min drive
  • Thompson–Boling Arena - 10 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪King Gyros - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chick-fil-A - ‬8 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Hotel near University of Tennessee
Extended Stay America Suites Knoxville West Hills provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Coffee/tea in the lobby, a front-desk safe, and smoke-free premises
  • A vending machine, barbecue grills, and an elevator
Room features
All 72 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in common area(s)

Family friendly

  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • Front desk (limited hours)
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Is Extended Stay America Suites Knoxville West Hills pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Knoxville West Hills?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Extended Stay America Suites Knoxville West Hills?

Check-out is at 11 AM.

Where is Extended Stay America Suites Knoxville West Hills located?

Located in Bearden, this hotel is 0.3 mi (0.4 km) from West Town Mall and within 6 mi (10 km) of Bearden Antique Mall and Third Creek Greenway. Dead Horse Lake Golf Course and Confederate Memorial Hall are also within 6 mi (10 km).

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Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 183 out of 527 reviews
Rating 8 - Good. 120 out of 527 reviews
Rating 6 - Okay. 89 out of 527 reviews
Rating 4 - Poor. 70 out of 527 reviews
Rating 2 - Terrible. 65 out of 527 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Candace

Liked: Cleanliness
Very basic. No internet. Grab and go breakfast was really basic, tea/coffee, breakfast bar, etc.
Stayed 1 night in Dec 2024

2/10 Terrible

John

Disliked: Property conditions & facilities
Poor maintained room, bathroom door would not close & latch because door hit jam, broken handicap bar with jagged metal edges which could cause a serious cut, entrance door sweep missing that has a 1 inch gap, main light cover hanging partially off, countertop molding coming off, dirty walls, hard bed, …….
Stayed 2 nights in Jan 2025

6/10 Okay

April

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was fine for what I needed for a night, but the bed was hard and the pull out bed in the couch was so old, you could feel the springs in the mattress. There was nothing luxurious about this room, but it was clean.
Stayed 1 night in Nov 2024

6/10 Okay

Walter

Disliked: Amenities
It was close to my family .
Stayed 2 nights in Aug 2024

4/10 Poor

Mellissa

Disliked: Cleanliness, property conditions & facilities
I was first put into a room with no mattress topper and over used sheets (you know the sheets with little balls all over it). The bed was hard. I woke up with a sore body. Terrible sleep!!! I was moved into a room with a bandaid in the shower. Obviously they hadn’t properly clean the room. Just a pay a little more for a better hotel trust me! If they put you in room 210, don’t do it or you’ll pay the next day.
Stayed 2 nights in Dec 2024

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and inexpensive. I stop here regularly, and have for years.
Stayed 6 nights in Jul 2024

8/10 Good

Shaun

Liked: Staff & service, property conditions & facilities
OK. Hotel
Pretty decent hotel for the price
Stayed 1 night in May 2024

6/10 Okay

Brian

Liked: Staff & service
Not Horrible, but not good either
Stayed 3 nights in Oct 2024

4/10 Poor

Jose Luis

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very rundown and needs lots of maintenance. Many things that are supposed to be available are not (vending machines, detergent, etc.). "Breakfast" is only coffee and a muffin. However, it's in a great location with several dining and shopping alternatives and access to local buses just outside the hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Katie

Liked: Staff & service
Vaping is smoking---- Sorry, but it is
The excessive smell of weed in the lobby is too much. Vaping is smoking & when the smell over powers everything else it's an issue. The morning staff had their vapes laying all around the breakfast area in the lobby. It's just too much.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay there.
Stayed 1 night in Mar 2024

4/10 Poor

Terry

Disliked: Staff & service, amenities, property conditions & facilities
No bed bugs noticed
Stayed 2 nights in Aug 2024

2/10 Terrible

David

I would not recommend unless you want to hear noises all night.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Stayed 3 nights in Jun 2024

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our entire room floor was sticky everywhere you walked, I saw staff taking out trash all piled up on the luggage cart. I would never recommend this dirt hole.
Stayed 1 night in Sep 2024

10/10 Excellent

Sabrina

Great place
Stayed 1 night in Jul 2023

6/10 Okay

Matthew

Liked: Staff & service
Floor was sticky.
Stayed 1 night in Aug 2024

10/10 Excellent

elif

Liked: Staff & service
Nice
Stayed 1 night in Jun 2024

8/10 Good

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sheets were dingy and i questioned whether they had even been washed.
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe
Clean, newly painted, safe, value conscious desision
Stayed 2 nights in May 2024

2/10 Terrible

Kristin

Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t stay here for the price.
Smelled awful. Likely people living there, loud arguing from guest's room next to us. Staff was accommodating to move our room which was quieter. Wouldn’t book there again. Worth about $20/night not what we paid.
Stayed 1 night in Aug 2024

4/10 Poor

Susan

Disliked: Staff & service, amenities, property conditions & facilities
I felt the property didn't advertise as it truly was. The exterior doors that led directly to my floor were locked until a certain time of day while the reception staff acted as though it was fine all the time-I guessed the time when they were unlocked. There wasn't an elevator that I could find. Everything that I assumed would be in the room was not, such as a coffee maker, etc.--those had to be requested. The staff would respond when asked, but nothing was ever fully explained. Then, to charge for local calls on the phone was icing on the cake.
Stayed 2 nights in Nov 2024

4/10 Poor

Laci

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad we only stayed one night because there was no hot water and the shower was disgusting.
Stayed 1 night in May 2024

10/10 Excellent

Christine L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok. Did not have elevator sonic had to walk up steps to second floor.
Stayed 2 nights in Aug 2024

6/10 Okay

April

Liked: Cleanliness, amenities
Not very friendly staff, shady people at the hotel that made me feel uncomfortable!
Stayed 1 night in Jun 2024