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Extended Stay America Suites Knoxville West Hills

2.5 star property
Hotel in Knoxville with free breakfast

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Photo gallery for Extended Stay America Suites Knoxville West Hills

Desk, iron/ironing board, free WiFi
Free daily on-the-go breakfast
Property amenity
Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Kitchen
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning
  • Parking included
The current price is AED 297
AED 352 total
includes taxes & fees
1 May - 2 May

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking | Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall - 5 min walk - 0.5 km
  • University of Tennessee - 9 min drive - 12.5 km
  • Turkey Creek Shopping Center - 10 min drive - 11.4 km
  • Neyland Stadium - 10 min drive - 13.0 km
  • Thompson–Boling Arena - 10 min drive - 13.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪King Gyros - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Chick-fil-A - ‬8 min walk

About this property

Extended Stay America Suites Knoxville West Hills

Hotel near University of Tennessee
Extended Stay America Suites Knoxville West Hills provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A vending machine, a front-desk safe, and coffee/tea in the lobby
  • Smoke-free premises, an elevator, and barbecue grills
Room features
All 72 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Kitchens, refrigerators, and microwaves

Languages

English

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includes taxes & fees
1 May - 2 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Extended Stay America Hills Hotel Knoxville West
Extended Stay America Knoxville West Hills
Extended Stay America Knoxville West Hills Hotel
Extended Stay America Knoxville West Hills
Hotel Extended Stay America Knoxville - West Hills Knoxville
Knoxville Extended Stay America Knoxville - West Hills Hotel
Hotel Extended Stay America Knoxville - West Hills
Extended Stay America Knoxville - West Hills Knoxville
Extended Stay America Hills Hotel
Extended Stay America Hills
Extended Stay America Hills
Extended Stay America Knoxville West Hills
Extended Stay America Suites Knoxville West Hills Hotel
Extended Stay America Suites Knoxville West Hills Knoxville

Frequently asked questions

Is Extended Stay America Suites Knoxville West Hills pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Extended Stay America Suites Knoxville West Hills?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Extended Stay America Suites Knoxville West Hills?

Check-out is at 11 AM.

Where is Extended Stay America Suites Knoxville West Hills located?

Located in Bearden, this hotel is within a 10-minute walk of West Town Mall and Regal Downtown West. Regal Cinebarre West Town Mall and West Hills Tennis Center are also within 15 minutes.

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Extended Stay America Suites Knoxville West Hills Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 186 out of 543 reviews
Rating 8 - Good. 122 out of 543 reviews
Rating 6 - Okay. 91 out of 543 reviews
Rating 4 - Poor. 76 out of 543 reviews
Rating 2 - Terrible. 68 out of 543 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Dec 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting place
Stayed 3 nights in Apr 2025

2/10 Terrible

Kathryn

Disliked: Cleanliness, amenities, property conditions & facilities
I found another place to stay the second night I was in town - even without getting my money back. Dirty (horrible!), loud. Do not stay here.
Stayed 2 nights in Mar 2025

2/10 Terrible

bill

Disliked: Cleanliness, staff & service, property conditions & facilities
burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

The best extended stay in Knoxville!

All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.
Stayed 5 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extend your stay-yes please!

The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!
Stayed 1 night in Dec 2024

6/10 Okay

Candace

Liked: Cleanliness
Very basic. No internet. Grab and go breakfast was really basic, tea/coffee, breakfast bar, etc.
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Did not have a reserved room available after overbooking, tried to charge more for a smaller room than my original room cost, and finally was told the second floor was the top floor by the attendant on duty after trying to make sure I was in a low noise area because I had my dog with me. This is a three-floor facility. This is outside of the hotel's control, but there were several very odd individuals around the hotel. One individual was sitting on my car's front bumper and did not respond when spoken to. Overall an odd area and an unpleasant stay.
Stayed 1 night in Mar 2025

2/10 Terrible

John

Disliked: Property conditions & facilities
Poor maintained room, bathroom door would not close & latch because door hit jam, broken handicap bar with jagged metal edges which could cause a serious cut, entrance door sweep missing that has a 1 inch gap, main light cover hanging partially off, countertop molding coming off, dirty walls, hard bed, …….
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Uncomfortable is an understatement

The place is old. Towels were cleaned but you could see they were at least 5 years old, even had holes!. The bathroom counter along with the shower pan hasn’t been cleaned in a while and were stained. Lastly the bed covered had stains on it. I had to sleep fully cloth.
Stayed 1 night in Jan 2025

6/10 Okay

Walter

Disliked: Amenities
It was close to my family .
Stayed 2 nights in Aug 2024

8/10 Good

Shaun

Liked: Staff & service, property conditions & facilities

OK. Hotel

Pretty decent hotel for the price
Stayed 1 night in May 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my short stay there.
Stayed 1 night in Mar 2024

6/10 Okay

April

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was fine for what I needed for a night, but the bed was hard and the pull out bed in the couch was so old, you could feel the springs in the mattress. There was nothing luxurious about this room, but it was clean.
Stayed 1 night in Nov 2024

8/10 Good

Thomas M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and inexpensive. I stop here regularly, and have for years.
Stayed 6 nights in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was surprised to find the cleaning crew in my room way almost an hour before check out time and some things went missing to which when I asked about them, I was told that they had not seen them
Stayed 1 night in Dec 2024

10/10 Excellent

Sabrina

Great place
Stayed 1 night in Jul 2023

6/10 Okay

Brian

Liked: Staff & service
Not Horrible, but not good either
Stayed 3 nights in Oct 2024

4/10 Poor

Jose Luis

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is very rundown and needs lots of maintenance. Many things that are supposed to be available are not (vending machines, detergent, etc.). "Breakfast" is only coffee and a muffin. However, it's in a great location with several dining and shopping alternatives and access to local buses just outside the hotel.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveler

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.
Stayed 3 nights in Jun 2024

4/10 Poor

Terry

Disliked: Staff & service, amenities, property conditions & facilities
No bed bugs noticed
Stayed 2 nights in Aug 2024

4/10 Poor

Mellissa

Disliked: Cleanliness, property conditions & facilities
I was first put into a room with no mattress topper and over used sheets (you know the sheets with little balls all over it). The bed was hard. I woke up with a sore body. Terrible sleep!!! I was moved into a room with a bandaid in the shower. Obviously they hadn’t properly clean the room. Just a pay a little more for a better hotel trust me! If they put you in room 210, don’t do it or you’ll pay the next day.
Stayed 2 nights in Dec 2024

6/10 Okay

Katie

Liked: Staff & service

Vaping is smoking---- Sorry, but it is

The excessive smell of weed in the lobby is too much. Vaping is smoking & when the smell over powers everything else it's an issue. The morning staff had their vapes laying all around the breakfast area in the lobby. It's just too much.
Stayed 2 nights in Nov 2024

2/10 Terrible

David

I would not recommend unless you want to hear noises all night.
Stayed 1 night in Sep 2024

10/10 Excellent

elif

Liked: Staff & service
Nice
Stayed 1 night in Jun 2024