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Crowne Plaza Knoxville Downtown University, an IHG Hotel

3.5 star property
Hotel with a 24-hour fitness center, near University of Tennessee

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Knoxville Downtown University, an IHG Hotel

Exterior
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Restaurant
  • Gym
  • Pool
  • Pet friendly
  • Breakfast available
  • 24/7 front desk
    24/7 front desk
The price is AED 356
AED 409 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Standard Room, 2 Double Beds, Accessible (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, 2 Bathrooms

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, 2 Bathrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible (Communications, Transfer Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Eco-friendly toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • 56 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Top Floor)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Bathrobes
Hair dryer
Private bathroom
Eco-friendly toiletries
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Knoxville
Pool
Pet friendly
Free WiFi
Restaurant
8.6 out of 10, Excellent, (1368)
The price is AED 355
AED 410 total
includes taxes & fees
16 Dec - 17 Dec
Hilton Knoxville

About the neighborhood

Map
401 W Summit Hill Dr, Knoxville, TN, 37902

What's nearby

  • Market Square - 2 min walk - 0.2 km
  • Tennessee Theatre - 7 min walk - 0.6 km
  • Knoxville Convention Center - 8 min walk - 0.7 km
  • University of Tennessee - 15 min walk - 1.3 km
  • Neyland Stadium - 3 min drive - 2.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Stock & Barrel - ‬2 min walk
  • ‪Downtown Grill & Brewery - ‬4 min walk
  • ‪J.C. Holdway - ‬5 min walk
  • ‪Coffee & Chocolate - ‬5 min walk
  • ‪Chivo Taqueria - ‬3 min walk

About this property

Crowne Plaza Knoxville Downtown University, an IHG Hotel

Hotel near University of Tennessee
Close to Knoxville Convention Center and Neyland Stadium, Crowne Plaza Knoxville Downtown University, an IHG Hotel provides dry cleaning/laundry services, a bar, and a 24-hour gym. The on-site restaurant, Mahogany's Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and a 24-hour business center are available to all guests.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A vending machine, a ballroom, and a vegetable garden
  • A porter/bellhop, ATM/banking services, and an elevator
  • Guest reviews speak highly of the helpful staff and location
Room features
All 195 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, tubs or showers, and hair dryers
  • 55-inch Smart TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 17.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Mahogany's Restaurant

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (15670 square feet)
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch Smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to November 1 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation (varies based on length of stay), plus a deposit of USD 40.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 100 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.00 per person
  • Self parking fee: USD 15 per day (in/out privileges)
  • Pet deposit: USD 40.00 per stay
  • Pet fee: USD 40.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Knoxville Downtown University
Crowne Plaza Hotel University
Crowne Plaza Knoxville Downtown University
Crowne Plaza University

Frequently asked questions

Does Crowne Plaza Knoxville Downtown University, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM. The pool will be unavailable from October 28 2024 to November 1 2024 (dates subject to change).

Is Crowne Plaza Knoxville Downtown University, an IHG Hotel pet-friendly?

Yes, this hotel allows cats and dogs with a maximum weight of up to 100 lbs per pet. There's a deposit of USD 40.00 per stay and a fee of USD 40.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Self parking is available for USD 15 per day.

What time is check-in at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Knoxville Downtown University, an IHG Hotel?

Check-out is at noon.

Where is Crowne Plaza Knoxville Downtown University, an IHG Hotel located?

Located in Downtown Knoxville, this hotel is within a 15-minute walk of Knoxville Visitors Center, Knoxville Convention Center, and University of Tennessee. Market Square and Tennessee Vallley of Authority are just steps away.

Crowne Plaza Knoxville Downtown University, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1001 reviews" "
Rating 8 - Good. 186 out of 1001 reviews" "
Rating 6 - Okay. 47 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Stayed 1 night in Nov 2024

8/10 Good

scott

Stayed 2 nights in Oct 2024

10/10 Excellent

Connie

Comfortable rooms and friendly staff.
Stayed 2 nights in Nov 2024

8/10 Good

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to market square
Stayed 1 night in Nov 2024

10/10 Excellent

Efraim

Stayed 1 night in Oct 2024

10/10 Excellent

Denise R

Liked: Cleanliness, property conditions & facilities
Clean, convenient, felt safe!
Stayed 1 night in Nov 2024

8/10 Good

Erika

Stayed 2 nights in Oct 2024

8/10 Good

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
It was convienent
Stayed 1 night in Oct 2024

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Nice dining area and bar. 5 minute walk to Market Square.
Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Extremely nice staff.
Stayed 1 night in Oct 2024

10/10 Excellent

NEIL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Canessa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
My experience in my room was great. It was mostly quiet, and things seemed to be clean. However, as I ordered my drink at the bar, I happened to be next to another African American woman, and the bartender kept mistaking the other woman for me. It was done twice. It could be that he was a bit distracted but it left both myself and the other woman uncomfortable. That aside, it was a typical hotel experience. Very walkable and close to everything downtown.
Stayed 1 night in Oct 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

8/10 Good

Lucy

Liked: Amenities
Clean. Friendly.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across from Market Square and within walking distance to Neyland Stadium. Everyone we met was so friendly and helpful - we'll be back!
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are amazing. Friendly and helpful. It’s convenient to campus but a little off the path, which has pros and cons. In the center of downtown, which is great. It was just ridiculously expensive (I know it’s a football weekend, what do I expect) but still, the prices that all of the downtown hotels charge on these weekends is absurd.
Stayed 2 nights in Oct 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay… clean, comfortable (really comfortable) beds, good shower pressure…. Everything I like in a hotel. Will return most definitely!
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good elevators and workout space. Breakfast buffet was very good each morning. Some construction around the property but once the work arounds were known it was good.
Stayed 5 nights in Sep 2024

8/10 Good

Susanne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick, parking helpful and dining/bar options a plus!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is key. Easy walking distance to easily 10 amazing restaurants and even more good restaurants, coffee shops and more. Staff was amazing. Special shout out to Robert who was great to help us rearrange our trip due to the recent hurricane. Room was clean and comfortable for the price point.
Stayed 1 night in Sep 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very efficient and housekeeping kept our room very clean and tidy.
Stayed 4 nights in Sep 2024

10/10 Excellent

Beulah

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right at the steps to downtown Knoxville. Very walkable to incredible restaurants and shopping. Check out the Kennedy restaurant!
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond!!
Stayed 2 nights in Sep 2024