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"Location, staff, breakfast "

"Exec lounge staff are fantastic "

"Whilst a little off the main areas taxis are easy and cheap. The hotel room was great with an excellent view. The room top bar was brilliant with amazing staff. Breakfast has lots of options but a little limited on the western breakfast side. "

"Generally, everything are in place properly, however, I highlighted 2 items to the checkout counter of my unsatisfactory encounters; 1. Reading chair right handle loose and shaking. 2. Left side Bed reading light, supposed to be flexible but worst than a robot arm…not flexible and not working well. This is a 5 star hotel"

"Nice upscale hotel . Staff are friendly , courteous and helpful. Nice breakfast buffet . I’d go back and stay with Mandarin Oriental in the future "

"Exelaint service . Top notch customer care."

"Buffet breakfast was great but will prefer the hotel to serve buffet dinner. Great facilities. Very convenient location."

"The location is superb. My family and I didn’t get to explore the places nearby as we had a pre-planned places to visit but I know there are many good eateries and shopping locations nearby."

"Great spot in KLCC. Easy access to the whole city by metro, taxi or -- in some cases -- on foot. Plenty of places to eat and shop within a short walk. "