Find Family Hotels in Kizilagac

"A fully integrated resort, a luxurious five-star palace, one of the best resorts in the Alanya region, more than an hour away from the airport. The resort’s drawback is that the receptionist’s name is (Arend.) He charged 50 euros without any reason, even though I booked the number in detail. I hope that you will warn the employees not to exploit them so that the resort does not lose its customers, and I am the first of them. I will not return for this resort"

"Excellent service"

"Went as a couple for a two night stay in November. Met up with friends as we have done for the last couple of years. Entertainment was really good too. Food was plentiful with all choices. My friends have stayed in season and they said it is magical with so much to do. Always a very enjoyable stay. "

"Great hotel "

"Good: The hotel has beautifully maintained gardens, a wide selection of food options catering to various tastes, and a clean, quiet lobby – all of which set a promising tone for a relaxing stay. Bad: Now, let me explain the reality behind that first impression. Service at the snack bar was truly unacceptable. Waiters couldn’t be bothered to offer us a table, even though plenty were available just behind a red rope. They simply rolled their eyes and pointed to a makeshift area not intended for dining. Another day, staff members actually followed me around to ensure I didn’t take food out of the snack bar, leaving me feeling like a thief. When I raised these issues, the guest relationship manager saw fit to lecture me on “Turkish manners.” Instead of addressing the problem, I was made to feel in the wrong. Sending a few apples and a bottle of wine is hardly an adequate response – a little genuine effort would go a long way. To make matters worse, our rooms weren’t cleaned daily, and we even ran out of toilet paper. Again, a plate of fruit and some wine were sent as a supposed “solution.” The sunbeds by the elephant pool were cleaned with bleach, but not rinsed, leaving my mum with ruined shorts covered in holes. No apology, no response – nothing. And finally, the rudeness peaked with the barmen at the beach bar, who chose to mock my request by mimicking my face and responding sarcastically in Turkish. Consistent rudeness and hostility tainted the entire experience."

"A fantastic establishment with very good value for money "

"All-inclusive resort and it’s very well done - guests are mostly families and a high number of Russian tourists so it’s not for everyone but there’s plenty to do."

"Very good all rounder which will suite both families and young people. Just maybe neex to improve room soundproofing as nightclub is making too much noise"

"excellent stay again. food in buffet is excellent quality and always hot. same for bbq and levante restaurants. all staff friendly and smiley. main pool is heated warmer than babies and kids pools and is a lovely temperature. only negatives is that you are pinned in like sardines on the loungers around the pools. the main pool is the same depth throughout. it would be great if there was a slopped entry and more shallow area so that our 7 year old was not out of their depth"