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"It was ot good! No elevator we counted 90 steps Furniture where broken and there where big cocroaches in the room!"

"The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy. "

"The view from the balcony of each cabin is to die for!!! The staff extremely friendly! Food in the restaurelant limited but tasty and very reasonably priced. Now the bad news. Inside the cabins everything is so tired to say the least.The electric sockets practically hanging out. The shower so small you can hardly turn round ( and i am a slim guy). It looks to me like the owner is giving up on it... Such a shame as i really wanted to give high rating..."

"Very nice hotel with outstanding staff. Ill come back again."

"Beautiful setting and view. The comfort and cleaniness of the rooms were amazing. The restuarant and bar services were fantastic"

"Waking up to the views of Lake Kivu were amazing the food and the staff were fantastic! Margret and her team were very friendly, attentive and catered to our needs. The rooms are exactly as shown in the pictures.online. Can’t wait to go back- Would highly recommend ."

"It was located near Nyungwe NP. Lovedthe views from our balcony. The staff was outstanding. We enjoyed the entertainment too. "

"It was such amazing stay. We will come back very soon and as often as we will be able to do it. Thank you Patrick, Nshuti, Angelic, the Chef and all the staff in general. We need to buy now a 4 x 4 car especially for our upcoming stays at Palega Beach Inn !! "

"The staff are wonderful, both kind and efficient. The reception were helpful and made one feel so welcome on arrival. Getting there at night can be tricky as google maps is wrong while there are few signposts showing the way. The setting is fantastic and what a tranquil and relaxing place! Great place to see Nyungwe forest from."