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"Great Service"

"Amazing hotel with good customer service "

"Really good stay at the hotel. Really clean hotel with good bars and restaurants and facilities, but mainly due to the great staff that work at the hotel, from reception to, service staff and especially the bar and restaurant staff who were brilliant."

"Loved staying here especially with the spa"

"This is the best place to stay in Dar if you are traveling alone as a solo female traveler.The place is convenient and clean.Near the airport and the Zanzibar ferry terminal.They are very intentional on security I felt so safe sleeping at this place as a young woman traveling alone.They also safely kept my bags when I went to Zanzibar until I came back.The staff are very polite and helpful.The place is really quite and yet it is in the middle of town .It gives you the ultimate rest environment.I wish they served breakfast however there are so many restaurants near by so you can easily find things to eat.This will definitely be my go to place when I am in Dar.Highly recommend "

"I enjoyed my stay at the Dar es Salaam Serena hotel. It was clean, had a very peaceful ambience and the staff were very attentive. Overall recommended."

"Excellent services offered"

"I truly enjoyed my stay at this hotel. The amenities and customer service is exceptional. Definitely would return at my next trip. "

"We are repeat customers and we’ve always had a great experience here! Excellent customer service, beautiful facilities, and great food on-site with incredible scenery. Watching the sunrise through a sea view window is worth a visit by itself! The only critique I’d have is that the hot water doesn’t get very hot in the shower/bath, but you do have a kettle available if need be. Besides that, this is a hotel I’d recommend for a true luxury experience!"