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"All the staff were very nice and warm and made us feel very welcomed. Starting from the manager, Kai, who checked us in and explained everything about the property to us, to the service staff who brought us water, the staff who started the fire in our room and the the waiter who served us during the meals. Small touches like cleaning up our boots and loaning us the gaiters. Chef coming out to ask what we liked. Really appreciate Ed"

"Lovely and large room with king bed and a fire place. Ensuite was also large. They also put hot water bottles in our bed at turn down - such a lovely gesture. Staff are extremely helpful and welcoming. Food good and fresh too. We also saw a Golden Monkey there too. Nb. Worth noting that the laundry service doesn’t include ironing/pressing."

"Het hotel is ruim opgezet, het personeel vriendelijk. Ontvangst met gemberthee. Het hotel was schoon, de kamers ruim. sAvonds werd de haard in onze kamer aangestoken. Voor onze safari naar de Golden Monkeys was het een heel goede locatie, ook voor de Gorilla safari in Rwanda is het een goede plek. Het eten was uitgebreid , maar de kwaliteit viel een beetje tegen. "