Upon arriving at the property, the parking lot was unplowed except for directly across from the entrance. Once inside, we were greeted and after a short while the inn keeper went and checked our room, and then showed us to it. I was told that the hot water takes a long time to heat up. The room was clean. I was told there was breakfast but we had to tell them if we would be joining. It appeared he was the only staff. The restaurant and bar as well as the indoor heated pool were not opened nor would they be. All were listed as amenities. While the bed was comfortable, you could hear neighboring room conversations. In the morning when trying to shower, the water was a little more than a dribble coming out and when switching to shower, it was worse. After giving it a few minutes i gave up. When leaving for the mountain there was nobody at the desk. I had called and left a message and received no reply. I called Expedia and explained that i would not be going back for the second night. They called the property and i was told to speak with the property manager. I have since left another message and have not heard back from the property. For what they charge a night there are several more places to stay in the surrounding area.