Keyport Vacations from AED5,287

This property was ok. The beds are supposed to be adjustable (move up and down) and mine did not work. I stayed 3 nights and it was not fixed even though I told them after the first night. The fancy vending machine with travel essentials also did not work on our floor. Both were supposed to be fixed but we're not. After I the first night I walked into the public restroom downstairs and there was vomit in the sink. I was apparently not the first person to report it, so not sure how long it was there, but rather gross. Other than that good views, comfortable room.

I love this property. However, After waiting 30 min for my husband in the lobby from dropping off the car at the parking lot. To go to my room, I saw SEVEN people ask for umbrellas. Two staff would ask “are you guests?” They’d say yes, & an umbrella was handed to them. I checked in, went upstairs to drop my things off quickly. & rushed back down stairs. I went to the same lady giving out umbrellas & was ready to say “yes I’m a guest.” Only for her to say “you should have one IN YOUR ROOM?” As if go back to your room and get it. When EVERY person I saw received one? Regardless if there WAS ONE in my room?! Why WAS I TREATED LIKE THAT?! That’s tasteless & shows a lot of your employees character. However my perception changed when your KIND hostess at the cantina stated there’s no need for reservations & he’d guarantee we’d have a table if we came back down for dinner. We opted elsewhere but came back for drinks. I of course will be back again, but I sincerely hope yall fix that!

Nicely located for Times Square, MSG and Penn Station.

You get what you pay for. A relatively clean, relatively comfortable place to sleep and that’s it. A bathroom with a bit of soap and no other amenities, no towels, shampoo, nothing. If your focus is to enjoy the city and just get some shuteye at the hotel, this is a good place for you. There are many options to shop and eat around the area and the subway entrance is right outside. The rooftop bar gives you a wonderful view of the Empire State Building so that’s a highlight. I stayed here for its availability and location as I’ve stayed in the area before. Probably won’t come back if I find a better option at a competitive price. It could have been worse, an OK place to stay.

The room was little dated and not perfectly clean when we arrived. The bedding and towels however were clean No drinks facilities in the room Overall a good stay and a nice hotel. Just needs a little TLC