6/10 Okay
Brad
Traveled with partner
25 January 2025
The check in was not a great start. When we arrived at 3, we were told our room had been cleaned and was ready, but needed to be "inspected". It was not inspected until after 4pm- which was check-in time, but we had to ask at 4 and again at 4:15. I maybe should've slipped them some cash to get the inspection done. So that was a frustrating start. I am all for paying for a nice hotel, but here you are paying for location and views....the property is a little "beat up" over the years- the elevator barely works and new paint is sorely needed. We had an ocean view room, but the balcony situation was not private- you could inhale our neighbor's cigarette smoke or join in the crystal clear conversations being had next door. To top it off, we were billed someone else's breakfast and had to spend some time sorting it out and it was taken care of.
We enjoyed Key West, but there are definitely better places to stay the the Casa Marina.
Brad
Stayed 4 nights in Jan 2025