Customer Service was 5 stars plus! When we pulled into our little gem, the view left me speechless. Everything we had hoped for and more, so much more. The place was SPOTLESS! The kayaks and fishing pole was a great added bonus. We took our 2 grand-boys 14 & 17, they had a blast. We never even made it to the pool. Plenty of room inside and outside. The outdoors has plenty of seating and a large table. The outdoor refrigerator was a added plus, and outdoor grilling as well. Fishing dock lights up at night and cleaning station right there, perfect. The inside the kitchen had all the dishes, pans, utensils that we needed and we cooked every meal there. Extra large washer/dryer, included. The 3 AC’s would freeze you, so no worries there. Master bed was very comfortable, one grandson in the loft and other on the couch, we all slept like babies. We saw manatees, crocodiles, sharks and so much more. Oh the neighbors night lights are also added an amazing view. We lived the dream for a week and it was amazing! Hope to be back soon.