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Bertam Resort, Penang

4.0 star property
Family-friendly resort with 3 restaurants connected to the airport in Kepala Batas

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bertam Resort, Penang

Private pool
Point of interest
Reception
Family Quadruple Room | View from room
Designer toiletries, hair dryer, slippers, towels

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Spa
  • Gym
The price is AED 241
AED 272 total
includes taxes & fees
6 Jan - 7 January 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe With Balcony

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe With Balcony

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, down comforters, pillowtop beds, free minibar

Executive Suite

Highlights

Separate dining area
Separate sitting area
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
  • 56.2 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Club Lounge
Free cribs/infant beds
Mini-fridge
  • 63 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 30 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe King with Balcony

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe King with Balcony

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Iris Pool Suite

View from room

Iris Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
  • 126 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, down comforters, pillowtop beds, free minibar

Family Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Loft, 3 Bedrooms, Pool View, Executive Level

Club Loft, 3 Bedrooms, Pool View, Executive Level | Premium bedding, down comforters, pillowtop beds, free minibar

Club Loft, 3 Bedrooms, Pool View, Executive Level

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Club Lounge
  • 108 sq m
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, down comforters, pillowtop beds, free minibar

Superior Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
Hypo-allergenic bedding
Renovated in 2023
  • 26.4 sq m
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Premier

Premium bedding, down comforters, pillowtop beds, free minibar

Deluxe Premier

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Free minibar items
Smart TV
  • 43 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Violet Pool Suite

50-inch Smart TV with cable channels, TV, foosball

Violet Pool Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Private indoor spa tub
Air conditioning
  • 106 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Front of property

Hompton by the Beach Penang

Pool
Kids pool
Parking included
Free WiFi
8.8 out of 10, Excellent, (255)
The price is AED 252
AED 282 total
includes taxes & fees
10 Jan - 11 January 2025
Hompton by the Beach Penang

About the neighborhood

Map
12854 Jln Tun Hamdan Sheikh Tahir, Kepala Batas, Penang, 13100

What's nearby

  • Penang Golf Resort - 4 min drive
  • Kepala Batas Golf Club - 7 min drive
  • Sunway Carnival Mall - 16 min drive
  • KOMTAR - 32 min drive
  • Swettenham Pier Cruise Terminal - 33 min drive

Getting around

  • Tasek Gelugor Station - 17 min drive
  • Penang Intl. Airport (PEN) - 48 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪OldTown White Coffee - ‬19 min walk
  • ‪Baeshake Cafe - ‬4 min drive
  • ‪Qah-Wa Cafe - ‬17 min walk
  • ‪Terra Tea Kaw - ‬5 min walk

About this property

Bertam Resort, Penang

Upscale family-friendly resort refurbished in 2023 and located near Penang Golf Resort
Consider a stay at Bertam Resort, Penang and take advantage of an adjacent golf course, a poolside bar, and a grocery/convenience store. Active travelers can enjoy fitness classes, a ropes course, and hiking/biking at this resort. Indulge in a sports massage, reflexology, and aromatherapy at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Yoga classes are offered at the health club; other things to do include rock climbing. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as designer stores on site and 2 coffee shops/cafes.
You'll also find perks like:
  • An outdoor pool and a children's pool, with a lazy river, free cabanas, and sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • An electric car charging station, a water park (surcharge), and books
Room features
All 282 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Highchairs and free infant beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with designer toiletries and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, LED light bulbs, and mini fridges

Languages

Chinese (Mandarin), English, Filipino, German, Hindi, Indonesian, Malay, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Secured covered valet parking on site (MYR 30 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 56 for adults and MYR 35 for children
  • 3 restaurants and 2 coffee shops
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Essoura
  • Le Grill
  • Citrus
  • Kasbah

Things to do

  • 5 spa tubs
  • Fitness classes
  • Bicycle rentals
  • Bicycle tour information
  • Bike parking
  • Bike storage
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Electric bike charging stations
  • Fitness center
  • Foosball table
  • Full-service spa
  • Hiking/biking trails
  • Karaoke
  • Outdoor pool
  • Playground
  • Private picnics
  • Rock climbing
  • Ropes course
  • Sauna
  • Steam room
  • Water park access (surcharge)
  • Yoga classes

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Dining table
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool toys

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubhouse
  • Golf clubs
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (35000 square feet of space)
  • Coworking space
  • Meeting rooms - 18

Outdoors

  • Free pool cabanas
  • Nature reserve
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Hardwood flooring in room
  • High pile carpet in room
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 28
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Books
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated entire property - February 2023
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch Smart TV
  • Cable channels
  • MP3 dock
  • Smart speaker

Food and drink

  • Dining table
  • Free bottled water
  • Free minibar
  • Local meal delivery service
  • Mini-fridge

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 56 for adults and MYR 35 for children
  • Covered valet parking fee: MYR 30 per night (in/out privileges)
  • Rollaway bed fee: MYR 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Long-term renters welcome
This property uses solar energy

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Free in-room WiFi has a 6-device limit
Guests under 18 years old are not allowed in the spa

Property is also known as

Bertam Resort Penang
Bertam Resort Water Park
Bertam Resort, Penang Resort
Bertam Resort, Penang Kepala Batas
Bertam Resort, Penang Resort Kepala Batas

Frequently asked questions

Does Bertam Resort, Penang have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Bertam Resort, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bertam Resort, Penang?

Self parking is free at this property.

What time is check-in at Bertam Resort, Penang?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Bertam Resort, Penang?

Check-out is at noon.

Where is Bertam Resort, Penang located?

Located near the airport, this family-friendly resort is 1.3 mi (2.1 km) from Penang Golf Resort and 11.1 mi (17.9 km) from Ninth Emperor God Temple. Sunway Carnival Mall and Penang Bird Park are also within 16 mi (25 km).

Bertam Resort, Penang Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 0 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 1 out of 10 reviews" "

9.8/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Abdulla

Stayed 3 nights in Aug 2024

10/10 Excellent

Siti Rohani, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the resort is very unique. 👍👍👍
Stayed 2 nights in Apr 2024

2/10 Terrible

Lee Jun

Disliked: Staff & service
My room was not made for the day and when I called was told no housekeeping until 9am the next day. Limited drinking water supplied to room. Only 1x750ml water then you are charged additional for drinking water! Ridiculous!
Stayed 2 nights in Sep 2023

10/10 Excellent

MOHD SHAHRIL BIN HJ MD

Liked: Cleanliness, amenities, property conditions & facilities
Pool is amazing
Stayed 1 night in Apr 2023

10/10 Excellent

Chee Labb

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Comfortable for the entire family… the staff even arrange an interconnected room for us!
SunRise View
Sunset View
Pool Water is clean & warm…
Next to its own water park
Stayed 3 nights in Apr 2023

8/10 Good

izzah

Stayed 1 night in Sep 2024

8/10 Good

Yutaro, chigasaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良いホテルでした。
Stayed 4 nights in Sep 2024