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"The property is near the Airport and its very classy also many restaurants and shops around"

"The hotel stay was good, but at the lower end of good. The gentleman who checked us in presented as very indifferent. Within 30 min of checking in we noticed that bathroom sink/face basin was not draining. Complained about it to the same person who checked us in, he assured us that he will get maintenance to fix it and after 3 hrs or so it was not fixed. Went back downstairs and complained to another worker who gave us instructions on how to fix the issue, but we were unable to do it. He came...

"Great property, room spacious and attention to detail impressive. I would recommend this hotel "

"Had booked to stay at metcourt suites only to be put in a different hotel "

"The staff was very helpful. I really appreciated them keeping my food items in the freezer for me. "

"I booked a night, but really just needed a few hours of comfort before heading back to the airport for my night flight. The staff at the airport were pleasant and very helpful - as soon as they saw me, they called for the driver, who was about to leave the airport, to wait. The driver was pleasant as were the ladies at reception and the bellhop. The room was clean. I ordered Ubereats and had no trouble with delivery. The driver back - William -was personable and pleasant as well. "

"Staff was always accommodating."

"I wasted 1hour 20 minutes at the airport upon arrival from Nairobi because guesthouse didn’t send driver to pick me up. We had full agreement to meet me with name picket. With the help of airport information desk, guesthouse was called and sent driver. It took another hour. Check in employee asked 150 R for the pick up which is 50 R higher than showed in their policy. Very poor business. No soul !"