Grand Arslan Otel

Kayseri hotel in Kayseri City Center with free breakfast and a 24-hour front desk

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January 2025

Photo gallery for Grand Arslan Otel

Property entrance
Lobby sitting area
Lobby sitting area
Triple Room | Desk, iron/ironing board, free WiFi, bed sheets
Free daily buffet breakfast

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Room options

About the neighborhood

Map
Guluk Mah Bozatli Sk No 4, Melikgazi, Kayseri, 38050

What's nearby

  • Meydan Camii - 7 min walk - 0.6 km
  • Sahabiye Medresesi - 10 min walk - 0.9 km
  • Mahperi Hunat Hatun Complex - 12 min walk - 1.0 km
  • Kayseri Castle - 12 min walk - 1.1 km
  • Hunat Hatun Mosque - 19 min walk - 1.6 km

Getting around

  • Kayseri Station - 17 min walk
  • Kayseri (ASR-Erkilet Intl.) - 7 min drive

Restaurants

  • ‪Big Chefs - ‬5 min walk
  • ‪Köpüklü Kahvecisi - ‬2 min walk
  • ‪Maide Pide Restaurant - ‬3 min walk
  • ‪Donas - ‬2 min walk
  • ‪Shish Shawerma - ‬4 min walk

About this property

Grand Arslan Otel

Hotel located in Kayseri City Center
Grand Arslan Otel provides a free breakfast buffet and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A front-desk safe, smoke-free premises, and an elevator
  • A 24-hour front desk
Room features
All guestrooms at Grand Arslan Otel include thoughtful touches such as air conditioning, as well as amenities like free WiFi and free bottled water.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with satellite channels
  • Refrigerators, daily housekeeping, and desks

Languages

Dutch, English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available 7:30 AM–10 AM on weekdays and 7:30 AM–11 AM on weekends
  • Room service available

Family friendly

  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 2022-38-0024

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property

Property is also known as

Grand Arslan Otel Hotel Kayseri
Grand Arslan Otel Hotel
Grand Arslan Otel Kayseri
Grand Arslan Otel Hotel
Grand Arslan Otel Kayseri
Grand Arslan Otel Hotel Kayseri

Frequently asked questions

Is Grand Arslan Otel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Arslan Otel?

There is free parking nearby.

What time is check-in at Grand Arslan Otel?

Check-in start time: 2 PM; Check-in end time: 2:00 AM.

What time is check-out at Grand Arslan Otel?

Check-out is at noon.

Where is Grand Arslan Otel located?

Located in Kayseri City Center, this hotel is within a 10-minute walk of Ulu Cami, Meydan Camii, and Kurşunlu Cami. Twin Minaret Madrasa and Gevher Nesibe Mosque are also within 10 minutes. Kayseri Station is 17 minutes by foot.

Grand Arslan Otel Reviews

Reviews

6.0
Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 6 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 5 out of 19 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

6.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Erdogan

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Nuri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

8/10 Good

yalcin

Liked: Staff & service
Stayed 2 nights in Jul 2019

8/10 Good

Elvira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отзыв о проживании в отеле.
Заселили очень быстро и даже раньше часа заселения. Лифт работает. В номере чисто. Завтрак вкусный. Одно плохо. Если вы передумали и уезжаете раньше деньги не возвращаются.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Sessiz
Kaldığımız en sessiz sakin oteldi, ama keşke odaya bitane su koysalardı
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Liked: Amenities
Disliked: Cleanliness
Sehr zentrale Lage, somit waren alle Sehenswürdigkeiten zu Fuß erreichbar. Bemängeln möchte ich, dass ich nicht das gebuchte Zimmer mit der laut Homepage angegebenen Bettgröße/Bettenanzahl bekommen habe, sondern mir das nächstbeste freie Zimmer angeboten wurde. Das Hotelpersonal achtete nicht auf die getätigte Buchung, somit erhielt ich zu meiner Enttäuschung auch noch ein Raucherzimmer, obwohl ich ganz explizit ein Nichtraucherzimmer gebucht habe. Die Bettwäsche und die Gardinen rochen nach Rauch, was sehr unangenehm war!
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 2 nights in Mar 2019

2/10 Terrible

SU

Disliked: Cleanliness, staff & service
check-in遇上困難,要我們多買一間房間,請小心
我們在訂房網站上面預定四人房,錢也付了,check-in的時候卻說他們沒有四人房,並要求我們多買一間房間13歐,當下我們並沒有直接付錢了事,我們打給會土語的朋友幫忙溝通,感覺爭執滿久的,畢竟這對消費者來說完全不合理,他們聲稱是訂房網站上出了問題,但我們已經付四個人個錢了,而且若有問題也是飯店與訂房網站的人去協調,而不是我們買單。後來他們給我們一間加大雙人房,裡面有沙發床可以睡四個人。這種一開始就可以解決的事情卻要最後才拿出來,根本就是在坑外國人,請小心這間飯店。櫃檯還算有禮貌
Stayed 1 night in Mar 2019

2/10 Terrible

Gulcan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otelin heryeri kokuyor, banyo berbat bir sekilde. Odami degistirdim orasida ayni sekildi. 2 gun kaldim baska otele gectim, parami alamadim.
Stayed 7 nights in Mar 2019

4/10 Poor

Halil ibrahim

Disliked: Staff & service
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2019

8/10 Good

Bekir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fiyatina göre idare eder
Odalar temiz
Stayed 2 nights in Feb 2019

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Metin Seyhan
Güleryüzlü personel, otopark sıkıntısı yok, kahvaltı güzel, sıcak su süper, teşekkürler
Stayed 2 nights in Jan 2019

2/10 Terrible

Volkan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

2/10 Terrible

Akif Fatih

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 kişilik süit odada 5 kişi kaldık.1 ay öncesinden rezervasyon yapmamıza,1 gün önceden de haber etmemize rağmen odanın hazır olmadığını gördük.Televizyonlar çalışmıyordu.Tuvalet berbat durumdaydı.Oda sanki uzun zamandır kullanılmıyor gibiydi.Düşünün odaya su bile bırakmamışlar.Otelden çıkış yaparken de hesabı ödemediğimizi söylediler.Çocuklarıma rezil ettiler beni.Halbuki ben 1 ay önceden ödemiştim.Site ile otelin arasındaki sorunu benim çözmem gerektiğini söylediler.Kısacası tatili bize rezil ettiler.Tavsiye istermisiniz?Bu otelden uzak durun
Stayed 2 nights in Jan 2019

2/10 Terrible

mustafa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Candan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kar gezisi
Otelin konumunu ve kahvaltiyi cok sevdik. Personel cok yardimci oldu.
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveler

Prima hotel, verwacht niets bijzonders. Vriendelijk personeel.
Stayed 2 nights in Aug 2018

6/10 Okay

elisabeth, nederland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Niet zo
Had gelijk al bij aankomst een soort van aanvaring met receptionist. Kamer was oké maar we kregen geen schone handdoeken, deuren kapot, alles hing er los bij. Niet een hotel om nog eens terug te gaan.
Stayed 4 nights in Aug 2018