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"The property itself is in a beautiful spot. Amazing views and right in between the towns of Agios Nicholas and Elounda. In theory, it has everything that should make a resort great. Problem though is the dining situation......And its a MAJOR problem. I don't know if I've ever written a poor review in my life about a hotel. But, I have to give a warning especially for anyone who doesn't take the all inclusive meal plan. They advertise that they have multiple restaurants and bars, but they are rarely if ever open. And when they are open, you need reservations well in advance. Like, you need to reserve your meals before you even start your trip. We tried and were unable to reserve a table at ANY of their restaurants the entire time we were there (6 days). Not one. The only food option the entire week we were there was their main restaurant which is the exact same buffet everyday for lunch and dinner. If you're not all inclusive, it's $150 dollars for a family of 4. Which I guess isn't horrible, but it's pretty mediocre food and I can't see how anyone could eat a week's worth of meals there. The one pool bar that was open had no snacks to order. There is no lobby bar to get appetizers. Seriously nothing. Thankfully there is a little market across the street from the hotel that we were able to get cheese and crackers from, and we were able to eat most of our meals in the nearby towns. But the fact that this is labelled as a "resort" with dining options is a complete scam. "

"Ok"

"Perfect thank you for your kind and generous hospitality. "

"Great range of pools, bars, snacks and restaurants."

"very clean, comfy bed and staff was so gracious and accommodating. great location too "

"Amazing hotel and unbelievably nice staff!! "

"Gorgeous property with excellent views and great service. Very quiet "

"Just had 5 nights at this hotel (late October) and it was wonderful. Busy enough to feel part of something, quiet enough so that there were no queues at all for food (which was plentiful, varied and delicious) and plenty of space in every area (poolside, restaurants, etc). Room was comfy, pools were lovely (if a little cold), sun loungers were plentiful, staff were great (my daughter and I did sunset yoga every day - bliss) and only a 25 minute taxi ride from Heraklion Airport. Deserves every one of it's 4 stars."

"Stayed for a week, in a beautiful location, town was quiet however expected this time of year. Lovely sandy beach nearby. All staff were friendly and helpful, rooms modern and cleaned regularly. Really enjoyed both breakfast & evening meals. Hotel maybe just a little too quiet for us but otherwise perfect"