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"The housekeeping service was terrible with cleanliness issues which is not acceptable when you are paying top dollar. Food was excellent. "

"Great place to stay in Kasane. Friendly staff and clean room. I booked my activities via the hotel. At check in there was confusion about paying for my booking even though i had booked online and paid in advance. "

"I absolutely loved staying at the River View Lodge. The staff is amazing and SO helpful. The lodge itself is small but very lovely - right on the river,with a nice outdoor lounge area and small pool. The food was great and so much better than I expected for a place its size. Aside from the awesome staff, the best part are the activities offered. On the morning game drive we saw lions, leopards, zebras, and much more. The late afternoon river cruises were relaxing and exciting at the same time, with great views of hippos, crocs, and of course, lots of elephants. I strongly recommend staying here and taking advantage of the wonderful property and activities."

"Really enjoyed our stay here. It was such a characterful hotel and our room was gorgeous with beautiful views over the Chobe river from the balcony. The game drives and river cruise were really good and a reasonable price. I would say, the service was very up and down, sometimes outstanding, at other times quite cold and disorganised. The same is true of the game drives, one was incredible, the other was quite mediocre. Food too, sometimes was exceptional (like the BBQ at the poolside bar), at other times the buffet was chaotic and poorly managed (like the stir fry nights, where the food was really good, but the queue chaotic and badly thought through). But to be honest, for all of this, this just added to the charm and authenticity of this hotel. At times the inconsistency just made us laugh. For instance, ordering at the bar would take more than 2 hours for food to come; even if it was just a pizza! And one staff member asked us to buy her something from the shop, and seemed genuinely hurt and disappointed when we didn’t get her a gift. I wouldn’t stay here if you want total; polished luxury. But if you want character, authenticity, and a beautiful riverside lodge, I would easily recommend it and I would definitely stay again hence my 5 star review. I really had a soft spot for this hotel for all its eccentricities. "

"catered more to French speaking guest"

"Charming fun to stay at and overall very nice but should offer better WiFi to all rooms & small spray bottle of repellent like other places. "

"Very clean facility."

"A very reasonably priced well presented lodge, with semi detached three room units including self catering facilities. Friendly, helpful staff who obviously take pride in their work place and are dedicate to ensuring guests enjoy their stay."

"Very large property, very well maintained. Room was large and clean. A/C worked great. Selelo was our host; very kind and attentive. Assisted us with booking events. Accompanied us a a boat safari. Food was excellent. Game drivers: Lesh and Jinx went above and beyond to try to meet our every request. We were lucky enough to see nearly every type of animal in the park. Highly recommend this place. "