I stayed in the hostel part of hotel, and it was awesome! The staff was very friendly and always willing to help. One of the women who work at the front desk even got me a huge discount for an island-hopping tour, which was great since I was on a budget. I stayed in the female dorm which has 6 beds, but I ended up having the room to myself for my entire 3-night stay. The dorms and common bathrooms were always clean and the breakfast was fresh. Also, you have a key for the door leading to the hostel area, as well as another key to get into the dorm itself, so I always felt safe. The common area between the hotel and hostel is a great place to mingle with the other guests or just relax outside. There are many restaurants, bars, and shops along the main road leading to the beach, which is only about a ten minute walk. If and when I make it back to Phuket, I'd definitely stay here again! Highly recommended!