Search Villas in Karlow

"5 stars for all staff, absolutely excellent service, nothing was a problem!!! We have excepted much more from the food though, using frozen vegetable in meals, meals which should be served as hot was almost cold, instant taste in meals, etc... We had the same poor experience with food at hotel Konsel. It seems like both hotels in area are aware of being only ones with restaurants and are not bothered about quality of food...It is shame as mountain food has always been the best quality. "

"Wspaniałe miejsce "

"Zamek Sarny is an absolutely incredible place to stay and we only wish we could stay longer than our two nights. Featuring an attentive staff and incredible restaurant with one of the best breakfast buffets we have had in recent memory, Zamek Sarny is already a much restored historical site with more restoration currently underway. We look forwared to returning to Zamek Sarny! "

"Staff friendly. Hotel is quite old which is part of charm but could do with some updating. Would stay again."

"The staff is helpful and very friendly. They all made sure all my needs were met efficiently and pleasantly. The breakfast bufet was simply delicious and the selection wonderful. I was especially impressed by the fresh honey comb which I drizzled over the most delicious oatmeal. "

"Very pleasant stay! "

"Great location right next to the park and very good and friendly service. "

"Multiple pools - with a water slide! My teenage kids loved it. It is not a super water park, but they have a really nice pool / hot tub area and it is low-key but very nice. The staff was nice, the city area was nice - everything exceeded my expectations. We had a room that was like an attic room, and it had skylight type windows that we were able to open up and check out the area. I really likes this hotel. Also, the breakfast was good too. "

""Unique" was idea to pay extra for swimming pool using. For the first time in my life receptionist try to charge me (hotel guest) for usage hotel property. I have a long and difficult day, traveling from Chicago to the Czech Republic 10,5 hours flight to Istanbul, 6,5hours stop, 2,5 flight to Prague. I rented a car and have 2,5 hours drive to the hotel. I tried rest and relax. Unfortunately a very rude receptionist mentioned I can't use hot tub which was included but there was a "private party" at the moment probably even for outside people I would expect refund but not from arrogant shameless people. Thank you. I hope it was helpful. Ps. You have my name and address. don't hesitate to give and send me refund. Ha ha. Janusz Dziuba."