I reserved 2 single rooms at Ophelia’s Restaurant and Inn for a Fri-night stay, on Expedia, per directions on Ophelia’s website. When I made the reservation, Expedia showed 3 single rooms available; after I had completed (and prepaid) my reservation, there was 1 room left.
I called Ophelia’s on the Mon of my arrival week to confirm; there was no answer so I left a message. I called again Tue and spoke with the Inn contact, who acknowledged my message of the day before, confirmed 2 rooms, a late arrival time, entry directions, parking, and dinner plans.
2 hours before Fri arrival, the Inn manager called to cancel me out of my prepaid and confirmed reservation. She said she did not have 2 rooms, and that Expedia had over-booked. I said I had confirmed with Inn staff 3 days prior, and she repeated the rooms were not available. She recommended Woodstock Inn. She offered to comp dinner, but given how they had managed my room reservation, I didn’t trust them to manage dinner, and we didn’t go.
Woodstock Inn was amazing. So glad we stayed (even tho it was more expensive). Beautiful, comfortable, so friendly, great breakfast, and so well-managed (in stark contrast to Ophelia’s, which obviously is quite poorly managed).
Cannot rate Ophelia’s cleanliness, condition, area, given they canceled me.
Am concerned will not get my $ back.
I do not recommend Ophelia’s at all. I highly recommend Woodstock Inn and Cafe Verona, where we had a great dinner after our arrival.