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Heritance Kandalama

5.0 star property
Find your bliss with scenic views of the lake and relaxing spa treatments nearby.

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Photo gallery for Heritance Kandalama

Outdoor pool, sun loungers
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Fitness facility
Deluxe Twin Room | Jetted tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • 24/7 front desk
The current price is AED 837
AED 1,086 total
includes taxes & fees
1 Apr - 2 Apr

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Deluxe Twin Room

View from room

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King

View from room

Superior King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King with Jaccuzi

Premium bedding, minibar, in-room safe, desk

Deluxe King with Jaccuzi

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic King

Premium bedding, minibar, in-room safe, desk

Panoramic King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

View from room

Luxury Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury King with Bathtub

View from room

Luxury King with Bathtub

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic King

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Private bathroom
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Premium bedding
Ceiling fan
  • 33 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite

Suite | View from room

Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Private bathroom
  • 58 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic Twin

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Private bathroom
  • 53 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Private bathroom
  • 155 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Premium bedding, minibar, in-room safe, desk

Luxury Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
LED TV
Ceiling fan
Premium bedding
Private bathroom
  • 85 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury King Room

Premium bedding, minibar, in-room safe, desk

Luxury King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Panoramic King Room

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Suite

Premium bedding, minibar, in-room safe, desk

Luxury Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Panoramic Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room

Premium bedding, minibar, in-room safe, desk

Superior King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Luxury Panoramic Twin Room

Premium bedding, minibar, in-room safe, desk

Luxury Panoramic Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic King Room

Premium bedding, minibar, in-room safe, desk

Panoramic King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Premium bedding, minibar, in-room safe, desk

Royal Suite

  • Sleeps 3
  • 1 King Bed

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9.6 out of 10, Exceptional, (126)
The price is AED 386
AED 501 total
includes taxes & fees
6 Mar - 7 Mar
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About the neighborhood

Map
Kandalama Lake front, Kandalama, 21100

What's nearby

  • Dambulla Cave Temple - 15 min drive
  • Rangiri Dambulla International Stadium - 18 min drive
  • Sigiriya Museum - 27 min drive
  • Ancient City of Sigiriya - 28 min drive
  • Pidurangala Rock - 33 min drive

Restaurants

  • ‪Pizza Hut - ‬16 min drive
  • ‪Delight Restaurant - ‬17 min drive
  • ‪New Sigiri Restaurant - ‬25 min drive
  • ‪Hotel Amaya Lake Dambulla - ‬13 min drive
  • ‪curry leaf restaurant - ‬21 min drive

About this property

Heritance Kandalama

Luxury family-friendly hotel by the lake
You can look forward to an airport shuttle, a terrace, and a coffee shop/cafe at Heritance Kandalama. Indulge in Ayurvedic treatments, aromatherapy, and a massage at Coco Spa, the onsite spa. Be sure to enjoy a meal at the 4 on-site restaurants, including breakfast, lunch, dinner, and light fare. Enjoy the gym, as well as activities like ecotours. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
Additional perks include:
  • An outdoor pool with sun loungers
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), bike rentals, and airport pick-up service (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 152 rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra amenities include:
  • Bathrooms with rainfall showers and bidets
  • LED TVs with premium channels
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: USD 20 for adults and USD 10 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kanchana Restaurant
  • Kaludiya Restaurant
  • Cafe Kachchan
  • Kachchan Bar
  • Kachchan Lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Ecotours
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room
  • Table tennis

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool sun loungers
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 150
  • New Year's Eve (31 December) Gala Dinner per adult: USD 150

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 220 per vehicle
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Heritance Kandalama
Heritance Kandalama Dambulla
Heritance Kandalama Hotel
Heritance Kandalama Hotel Dambulla
Kandalama
Kandalama Heritance
Hotel Heritance Kandalama
Kandalama Hotel Dambulla
Kandalama Hotel Sri Lanka
Heritance Kandalama Hotel
Heritance Kandalama Kandalama
Heritance Kandalama Hotel Kandalama

Frequently asked questions

Does Heritance Kandalama have a pool?

Yes, this property has an outdoor pool.

Is Heritance Kandalama pet-friendly?

No, pets are not allowed at this property.

How much is parking at Heritance Kandalama?

Self parking and valet parking are free at this property.

What time is check-in at Heritance Kandalama?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Heritance Kandalama?

Check-out is at noon.

Does Heritance Kandalama provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of USD 220 per vehicle applies.

Where is Heritance Kandalama located?

Located on a lake, this family-friendly hotel is within 9 mi (15 km) of Popham's Arboretum, Dambulla Cave Temple, and Rangiri Dambulla International Stadium. Ancient City of Sigiriya and Sigiriya Museum are also within 16 mi (25 km).

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Heritance Kandalama Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 370 out of 591 reviews
Rating 8 - Good. 135 out of 591 reviews
Rating 6 - Okay. 48 out of 591 reviews
Rating 4 - Poor. 27 out of 591 reviews
Rating 2 - Terrible. 11 out of 591 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff , food & hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jegath

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's setting on the edge of a lake that is a magnet for wildlife is fabulous, the views are amazing. The service was wonderful, with all the staff being charming and helpful. We were particularly impressed by the hotel driver who took us to Sigiriya and then onto our next stop in Kandy.
Stayed 1 night in Nov 2024

10/10 Excellent

Apsara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with breath taking views! The room, staff, and buffet were outstanding. I would recommend power outlets near the bed for best guest experience. Overall it was a memorable and perfect stay for us. Highly recommend this gem for anyone looking for relaxation and luxury!
Stayed 1 night in Jan 2025

10/10 Excellent

Haruka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture was superb with the hotel beautifully blending into the nature! I think I had the best night sleep in this hotel as the place was so quiet and pleasant. Also getting to see some monkeys freely wondering around the facility was very refreshing too! The highlight was the infinity pool, which does not seem as impressive in size at a first glance, but once you dip in, you’ll know why this place is special. I loved the pool so much that I could stay there the whole afternoon! It is located fairly closely to the Sigiriya Rock so was pretty accessible after our hike. Would definitely come back again!
Stayed 1 night in Feb 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Feb 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is excellent. Staff amazing. A couple of issues with the food were the only problems. We will stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location Food was phenomenal If i have to nitpick, the rooms could use a little upgrade with its fixtures Over all it was worth every penny.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is wonderful architecture!!
Stayed 1 night in Nov 2024

8/10 Good

Ching-Lun

Liked: Cleanliness, property conditions & facilities
Location is absolutely gorgeous and easy to see elephants come across at night. But customer office is not responding or assist with any refund stuff, and have no action to solve another problem during stay.
Stayed 2 nights in Jan 2025

8/10 Good

Noriyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is one of the hotels designed by Bawa.It stands as if it blends in with the natural surroundings.However, mosquitoes and other annoying insects are rarely seen. Every staff member at the hotel is warm and welcoming.The hotel is relatively close to several tourist attractions such as Sigiriya Rock and safari tours.
Stayed 3 nights in Dec 2024

10/10 Excellent

fiham

Liked: Staff & service, amenities, property conditions & facilities
Love the place and location
Stayed 2 nights in Jul 2024

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their hospitality is super high, every staff is always caring of you. Very clean, beautiful scenery, sounds of nature. It’s the perfect place for relaxing holidays.
Stayed 1 night in Jul 2024

8/10 Good

Shuji

Liked: Cleanliness, staff & service, property conditions & facilities
that was nice stay. the architecture is so stunning and staff is friendly.
Stayed 2 nights in Apr 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful and well-designed hotel in a unique location next to the lake and jungle. The staff were attentive and thoughtful. The only downside was the dining options - the menus are international and expensive, and the remote location of the hotel makes it difficult to eat elsewhere. We would have preferred more local Sri Lankan options. However, the buffet breakfast was varied and impressive.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity of this property is worth a few nights stay.
Stayed 2 nights in Feb 2024

10/10 Excellent

KAZUYOSHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! It’s worth for staying. All members of staff are always smiling and very kind to children. They make us happy. Food presentation also outstanding. Facilities are of course nice. We’ll back some time here.
Stayed 1 night in Sep 2024

10/10 Excellent

Shihana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to have a relaxing quite time
Stayed 3 nights in Dec 2023

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel right in the middle of nature, breathtaking views and friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Salomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, and its people 😊

10/10 Excellent

AYAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were smile and can speak English, so we can communicate easily.
Stayed 2 nights in May 2024

10/10 Excellent

Joseph Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best base for cultural Sri Lanka
Amazing location and building which blends right into the beautiful nature surrounding it. Has all the facilities you need as well as extra activities. Food could be better as could the pool bar service. Had a wonderful stay
Stayed 5 nights in Mar 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and architecture
Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location
Wonderful location for a hotel. Fabulous views. Very good room. Only concern was the number of large groups staying there who dominated the restaurant.
Stayed 3 nights in Jan 2024

10/10 Excellent

Elinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritance is like no other hotel you would have stayed at before. They are so seemlessly integrated with the jungle around them that you'll be able to experience the surrounding nature whilst staying at the hotel. The staff are all so accommodating and you can book cool dsy trip excursions at reasonable prices. The buffet breakfast, lunch and dinner were unbelieveably good. The lady that makes fresh hoppers is thr best!
Stayed 3 nights in Jun 2024

10/10 Excellent

Withanage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love the place. Visited 20 years ago for my honeymoon. This time was my second trip to hotel. Absolutely loved it.
Stayed 1 night in Apr 2024