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"This property is an old style chettinad mansion which has been modernised but retaining most of its original features. It's beautiful to look at but does not live up to its 5 star rating and definitely does not justify its sky high room rates. The staff appear untrained and look baffled at simple requests. Our triple room had a toilet and bathroom within the main bedroom area with just a simple wooden louvre separating door. This clearly offers no privacy whatsoever and is unacceptable for a hotel rating itself 5 star. If you are in the area, this hotel is worth looking at for its decor but there are far better value hotels in the same town. "

"Great property in the heart of chettinad."

"Being considered very expensive property with classic vintage look, every small work that is helped is expected for gratuity (tip). Even a Rs 500 tip is sometimes considered quite low."

"Brilliant property "

"A separate shower closet would have been nice"