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"Hotel's ground floor is nice, simple & with the unique lift. However, there's ants on the walls, not sure why. Stayed for one night. - Location is great as it's near the famous Night Market & a supermarket next door. - A nice cosy coffee shop nearby. "

"Check-in was very smooth. Nick was very responsive when we needed anything. There were 5 of us and only 2 keys so need to coordinate when you go out. Key was needed to use the elevator. Lots of space. Mall has food court and restaurants. Did not use parking facilities. Used Grab and convenient pickup and drop off. I would stay here again. Did not use kitchen other than the fridge. Super nice to have a filtered drinking machine. Did laundry and dried on clothes rack. Lots of room. Need instructions to get hot water but nice water pressure in showers. Thanks, Nick. "

"Washer & dryer were not provided but mentioned in the part of facilities given in the contract."

"Everything is perfect"

"3 days in the Executive Suite on the top floor ! Happy with the spacious room and bathrooms… All fine ! Staff were very polite and helpful… Excellent team ! Breakfast wasn’t great… suggest you go out and explore the lovely food in Kuching ! Hence, we didn’t get a chance to visit the Executive Lounge ! Will certainly book the same room on our next visit !"

"Address of property took us to a building site. We have raised this with Hotels.com who are investigating. "