I booked this hotel through Expedia, but the hotel had no record of my reservation. In fact, they said it was an error that Expedia was advertising their rooms (I did notify Expedia of this issue, and they said they would follow-up on it). Upon arrival to the hotel, there was confusion on what room I booked, and at what rate. They were able to show me to my room, and it was mis-advertized (for example, no wifi in individual rooms). This hotel is in the heart of Central Kampala, so LOTS of noise. I'm usually ok with noise, but this was pouring into the room. I ended up booking another room at a different hotel.