Staff are friendly and helpful. Wifi is available, but so slow as to not enable connection to internet. Hotel is dimly lit, which makes for safety hazards in hallways and stairways. It's quite noisy inside the hotel, although the large garden area of the grounds provides a quiet pleasant area for lunch. Overall, the place is run down and in urgent need of renovation if the room rates are to be justified.
For the same price, there are better places to stay in Kampala.