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"Enjoyable place to stay. Spa was nice though it was closed the hour before check out, so it was not super convenient. We couldn’t get double beds in the room, which was not ideal for a honeymoon. Still had a good time. "

"Rooms were good size, Onsen public bath was good, walkable distance from Tottori Station and nearby convenience store. Only bad thing was that it was easy to hear neighbouring rooms use their sinks and showers. "

"Wonderful stay. Friendly, professional and accommodating staff from the moment we drove up to the property to when we depart. The staff even helped to sort out our luggage delivery to the next accommodation in another city. Our hostess Matsuri was sweet, polite and gracious. The property itself is beautiful and exudes an old-world charm, and our room with in-room onsen is such a treat. The meals we had were also delicious and thoughtfully prepared and presented. We had a lovely time at Nishimuraya Honkan and hope to return again."

"Love the quietness of the place and super friendly people. I do wish that those restaurants around close later."

"Great experience "

"Larger space compared to most other hotels . Very comfortable to stay."

"The staff were amazing. So friendly and helpful. The onsen at the hotel was possibly the best of the big onsens in Kinosaki. They provided great amenities and the outdoor space was beautiful with a terrific cold plunge. The room was beautiful and clean. "

"We stayed one night as a quick visit. The hotel is located at the end of the onsen strip. It's a older hotel. Lights are dimmer than the ones in the cities. We like that we get futons and sleep on the floor. Front desk staff speaks limited English, but they try their best to answer our questions. They will use a translator to help us understand if we have questions. They also loan out yukata for us to wear and we can onsen hop to other hotel onsen at no additional charge. We get a tour to our room from the hotel staff. Breakfast was absolutely fantastic, but you will need to reserve to get a spot. A lot of shops closed by 8 pm so book dinner at the hotel if it's available. We didn't stay long enough to enjoy the onsen at other hotels so will definitely return to try other onsens next trip. The shower room was super clean for an older hotel. Looks brand new!"

"Thank you for providing a well appointed room that was very comfortable."