OUTRIGGER Kona Resort and Spa

4.0 star property
Dive into adventure with snorkeling excursions or relax by one of two pools surrounded by lush scenery. Recharge with yoga classes.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for OUTRIGGER Kona Resort and Spa

2 outdoor pools, open 8:00 AM to 10:00 PM, cabanas (surcharge)
Premium bedding, in-room safe, desk, laptop workspace
Lobby
Property amenity
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
The current price is AED 1,230
AED 1,603 total
includes taxes & fees
15 Feb - 16 Feb

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Room options

Available filters for rooms
Showing 28 of 28 rooms

Club Suite, 1 King Bed with Sofa bed, Ocean View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
  • 78 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, Ocean View (2 Double Beds)

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
  • 78 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Club Room, Multiple Beds, Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

Room, 1 King Bed, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Partial Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed with Sofa bed, Oceanfront

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
  • 78 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Club Room, 2 Double Beds, Partial Ocean View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Club Suite, Oceanfront (2 Double Beds)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Dining table
  • 78 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View, Poolside (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View, Poolside (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 King Bed with Sofa bed, Accessible, Ocean View

Highlights

Furnished lanai
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
  • 78 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Double Bed, Oceanfront (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

Room, 1 King Bed, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 1 Double Bed, Resort View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, Resort View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Double Beds, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Oceanfront

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Partial Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Mountain View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Mountain View (Newly Renovated)

Highlights

Furnished lanai
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 39 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa bed, Accessible, Oceanfront (Club)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Club Suite, Oceanfront (Deluxe, 1 King Bed)

Highlights

Furnished lanai
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Similar properties

About the neighborhood

Map
78-128 Ehukai Street, Kailua-Kona, HI, 96740

What's nearby

  • Keauhou Bay Beach - 8 min walk
  • Kona Country Club - 15 min walk
  • Keauhou Shopping Center - 5 min drive
  • Kahalu'u Beach Park - 5 min drive
  • Magic Sands Beach - 7 min drive

Getting around

  • Kona Intl. Airport (KOA) - 28 min drive

Restaurants

  • ‪L&L Hawaiian Barbecue - ‬4 min drive
  • ‪Magics Beach Grill - ‬7 min drive
  • ‪Da Poke Shack - ‬9 min drive
  • ‪Kaya's - ‬12 min drive
  • ‪Tropics Tap House - ‬4 min drive

About this property

OUTRIGGER Kona Resort and Spa

Upscale family-friendly resort near Keauhou Bay Beach
Located close to Kona Country Club and Kahalu'u Beach Park, OUTRIGGER Kona Resort and Spa provides an adjacent golf course, a poolside bar, and a grocery/convenience store. Adventurous travelers may like the snorkeling, basketball, and rowing/canoeing at this resort. For some rest and relaxation, visit the spa tub. Be sure to enjoy breakfast, lunch, dinner, and light fare at the two on-site restaurants. Yoga classes and fitness classes are offered at the gym; OUTRIGGER Kona Resort and Spa also has shopping on site, a coffee shop/cafe, and dry cleaning/laundry services. In addition to 2 bars and a conference center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide, cabanas, and sun loungers
  • Buffet breakfast (surcharge), an outdoor tennis court, and valet parking (surcharge)
  • A children's club (surcharge), a 24-hour front desk, and ATM/banking services
  • A reception hall, a water dispenser, and outdoor furniture
  • Guest reviews give top marks for the pool and helpful staff
Room features
All 508 rooms boast comforts such as premium bedding and furnished lanais, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews say good things about the clean rooms at the property.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (surcharge; includes in/out privileges)
  • Secured uncovered valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 35 for adults and USD 35 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Piko Wine & Coffee Bar
  • Holua Bar

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Basketball
  • Canoeing
  • Children's pool
  • Fitness center
  • Golf driving range
  • Outdoor tennis court
  • Shopping
  • Snorkeling
  • Spa tub
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Golf cart
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference center (10000 square feet of space)

Outdoors

  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 60
  • Front entrance ramp
  • High pile carpet in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

Outdoor space

  • Furnished lanai

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 175 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 41.29 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Concierge service
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Uncovered self parking fee: USD 25 per night (in/out privileges)
  • Uncovered valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 175 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Property Registration Number 780100380000, TA-027-652-3520-01, GE-027-652-3520-01

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does OUTRIGGER Kona Resort and Spa have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM–10:00 PM.

Is OUTRIGGER Kona Resort and Spa pet-friendly?

Yes, OUTRIGGER Kona Resort and Spa allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 175 per pet, per stay. Service animals are exempt from fees.

How much is parking at OUTRIGGER Kona Resort and Spa?

Self parking is available for USD 25 per night. Valet parking is available for USD 35 per night.

What time is check-in at OUTRIGGER Kona Resort and Spa?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at OUTRIGGER Kona Resort and Spa?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is OUTRIGGER Kona Resort and Spa located?

This family-friendly Kailua-Kona resort is located by the ocean, within 1 mi (2 km) of Keauhou Bay Beach and Kona Country Club. Kahalu'u Beach Park and Magic Sands Beach are also within 3 mi (5 km).

OUTRIGGER Kona Resort and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1007 reviews" "
Rating 8 - Good. 250 out of 1007 reviews" "
Rating 6 - Okay. 131 out of 1007 reviews" "
Rating 4 - Poor. 52 out of 1007 reviews" "
Rating 2 - Terrible. 42 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We love staff members in the VIP lounge and cultural classes. We didn’t like the lounge facility and the breakfast was average.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Mark

Newly remodeled room
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicole Marie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outrigger was very accommodating! Room was clean and service was great.
Stayed 4 nights in Jan 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice place clean and great staff particularly the cleaners and the bar staff. Bedroom walls have zero sound reduction and we were unlucky getting very noisy and late neighbors so it put a dampener on our overall experience. Access to Manta Ray snorkeling was a real highlight of our trip.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Beautiful sunset views with manta ray viewing from the balcony.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Outrigger. Beautiful property and great ocean views of the sunset. Pool area is fun and one pool for kids and families and another pool for adults. We would gladly stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! We were able to watch the Manta rays right from our hotel room balcony!
Stayed 2 nights in Jan 2025

8/10 Good

BRIAN M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and well kept…was disappointed that spa was not available due to upgrading However a very friendly and beautiful property
Stayed 7 nights in Jan 2025

10/10 Excellent

Richard Dean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were wonderful.
Stayed 8 nights in Jan 2025

10/10 Excellent

Isabella

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location, beautiful views, friendly staff
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the farmers markets made so readily available.
Stayed 7 nights in Jan 2025

6/10 Okay

Daisy

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We love the welcome gifts, reusable water bottles, water station throughout the resort. The resort is close enough to town and attractions but still sits secluded in its own place. The bad parts: A large area including a restaurant was blocked off due to structure damage. Half of the staff was friendly but some didn’t care to say hello. The rooms are very thin-walled. We could hear someone clearing their throat next door. Last day, my bug bites showed up. Overall it wasn’t a 4-star experience we had hoped.l and paid for.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kerry

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Not sure if I was given any VIP treatments or room upgrade, it wasn’t mentioned by the hotel staff at check in.
Stayed 3 nights in Jan 2025

10/10 Excellent

Alivia Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

crystal

Hello- My family loved our stay at the Outrigger. My only complaint would be that the elevator by the car lot closed on you sometimes before you were out. We had a wheelchair and we had to stop the door from closing on us. Other than that everything was wonderful and your staff was lovely and the cats were my favorite. Thank you.
Stayed 7 nights in Jan 2025

8/10 Good

Macey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time out the Outrigger. Clean, beautiful area.
Stayed 3 nights in Jan 2025

4/10 Poor

Tamara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
shower drain was plugged, conditioner pump was empty, noisy, parking fees
Stayed 2 nights in Jan 2025

6/10 Okay

Alyssa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 20 minutes from “downtown” Kona, we liked the location. The grounds were beautiful. Rooms were nothing special, they were very standard. The walls are PAPER THIN. We could hear our neighbors yawn, use the restroom, and every conversation they had, clear as day. Front desk staff was wonderful. Unfortunately we did have to wait until 4 before our room was available, but you’re allowed to use the pool and towels while you wait. Right next door are all of the manta ray tours! And farmers market is right next to the property!
Stayed 4 nights in Jan 2025

8/10 Good

Kim Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean view was fantastic. Was surprised to learn I was charged 30 dollars a day for parking.
Stayed 11 nights in Jan 2025

2/10 Terrible

ENFU

Traveled with family and small children
Liked: Cleanliness
A beachfront hotel with a stunning location, but clearly focused on maximizing profit over customer satisfaction. The $30 breakfast buffet offers limited value, with no kitchen or microwave available for guests. We experienced an electrical outage in our room when adjusting the AC, and there was a long wait at the front desk due to understaffing.

6/10 Okay

katrina elizabeth

Traveled with family
Disliked: Amenities
The property is pleasing and is in a beautiful location, but it is isolated from the remainder of the Kona coast and so needs to be more self- sufficient. There is only one restaurant with a limited menu, unless you count the pool bar menu. We had to wait a few times to be seated at the restaurant because there were not enough servers. There was no pool food/drink service. When we arrived at 5 our room was not ready, so our front desk ckerk made a big deal of finding us something nice and keeping our two rooms together. We ended up in a room with a clearly disability-accomodating super high toilet (my feet would not touch the ground), but no other adaptive elements, while our adjoining room had a nasty plastic shower curtain. Rooms had paper cups for water. In staying for almost a week, we only had our room tidied once, despite being gone most days. That one cleaning came at 4 pm and we had to leave our room to allow it. Other days we had to chase down maid service to get clean towels ir new paper cups. It was annoying. I could not tell if the problem was a lack if employees or an overall lack of effort. The luau was disappointing. There were only 3 craft vendors, so not enough to spend much time, and the art projects were hokey. The food was okay, but I had expected more to be made of it (a pit pig perhaps) and maybe some explanation of it. The musicians and dancers were very talented. The $160 price is high, probably because of the open bar. I didn't drink.
Stayed 5 nights in Jan 2025

10/10 Excellent

Alyssa Rachelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We travel a lot, and this resort exceeded my expectations in every way. There are some great activities, with yoga or aqua yoga available every day. The staff was so friendly, and Sally at the front desk was exceptionally helpful and accommodating. It's rare to see customer service of this caliber these days.
Stayed 9 nights in Jan 2025

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Loved the pool view but wished for food/ drink service by the pool.
Stayed 7 nights in Jan 2025

10/10 Excellent

Shukhshma, Milpitas

Stayed 7 nights in Dec 2024