Royal Lahaina Resort & Bungalows

3.5 star property
Beach spa retreat walking distance from Kahekili Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Lahaina Resort & Bungalows

Exterior
In-room safe, desk, laptop workspace, soundproofing
Exterior
In-room safe, desk, laptop workspace, soundproofing
2 outdoor pools, cabanas (surcharge), pool umbrellas

Reviews

8.0 out of 10

Very good

Guests liked:

Friendly staff, property condition

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
The price is AED 1,153
AED 1,532 total
includes taxes & fees
18 Dec - 19 Dec

Room options

Available filters for rooms
Showing 23 of 23 rooms

Royal Bungalow, 1 King Bed, Oceanfront

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Separate bedroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Royal Bungalow, 2 Double Beds, Oceanfront

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Separate bedroom
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Two-Bedroom Lanai Suite

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
  • 127 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Two-Bedroom Molokai Suite

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
  • 95 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 Double Sofa Bed and 1 King Bed

Royal Two-Bedroom Bungalow Suite

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 111 sq m
  • Golf view
  • Sleeps 7
  • 1 King Bed, 1 Double Sofa Bed and 2 Double Beds

One-Bedroom Lanai Suite

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One-Bedroom Molokai Suite

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
  • 76 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Royal Bungalow, Oceanfront (Junior Suite)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
HDTV
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Royal Bungalow (Junior Suite)

Highlights

Furnished lanai
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
HDTV
  • 42 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Royal Bungalow, 1 King Bed

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Separate bedroom
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Royal Bungalow, Oceanfront (Studio Suite)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
HDTV
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

Royal Bungalow, 2 Double Beds

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Separate bedroom
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Royal Bungalow (Studio Suite)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
HDTV
  • 42 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Double Beds

Standard Room, 1 King Bed, Tower

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Partial Ocean View, Tower

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Tower

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Partial Ocean View, Tower

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Ocean View, Tower

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Tower (Oceanfront)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Ocean View, Tower

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Ocean View, Tower

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Tower (Oceanfront)

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Double Beds, Ocean View, Tower

Highlights

Furnished lanai
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
HDTV
Clothes dryer
Hair dryer
  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
2780 Kekaa Dr, Lahaina, HI, 96761

What's nearby

  • Kaanapali Beach - 8 min walk - 0.7 km
  • Black Rock - 12 min walk - 1.1 km
  • Kahekili Beach - 15 min walk - 1.3 km
  • Whalers Village - 19 min walk - 1.7 km
  • Kaanapali Kai Course at Kaanapali Golf Resort - 3 min drive - 1.9 km

Getting around

  • Kahului Airport (OGG) - 44 min drive

Restaurants

  • ‪Monkeypod Kitchen by Merriman - ‬18 min walk
  • ‪Leilani's on the Beach - ‬19 min walk
  • ‪Hula Grill Kaanapali - ‬19 min walk
  • ‪Duke's Beach House - ‬20 min walk
  • ‪Island Vintage Coffee - ‬18 min walk

About this property

Royal Lahaina Resort & Bungalows

Eco-certified family-friendly hotel near Kaanapali Beach
Located close to Kahekili Beach and Skyline Eco Adventure, Royal Lahaina Resort & Bungalows provides an adjacent golf course, a poolside bar, and a grocery/convenience store. This hotel is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Indulge in a facial, a deep-tissue massage, and a body treatment at The Alana, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. Fitness classes and yoga classes are offered at the gym; other things to do include kayaking. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also find perks like:
  • 2 outdoor pools with cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), 11 outdoor tennis courts, and valet parking (surcharge)
  • An area shuttle, express check-out, and meeting rooms
  • Tennis lessons on site, an elevator, and beach umbrellas
  • Guest reviews say great things about the beach locale and helpful staff
Room features
All 460 rooms boast comforts such as furnished lanais and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Showers, free toiletries, and hair dryers
  • 32-inch HDTVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 35 per day; includes in/out privileges)
  • Valet parking on site (USD 40 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge) up to 1.3 miles

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 38 for adults and USD 15 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Royal Ocean Terrace
  • Beach Bar
  • Royal Scoop
  • Lahaina Noon

Things to do

  • 2 outdoor pools
  • 11 outdoor tennis courts
  • Fitness classes
  • Evening entertainment
  • Fitness center
  • Full-service spa
  • Kayaking
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Grocery/convenience store
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (14000 square feet)
  • Meeting rooms - 6

Outdoors

  • Beach cabanas (surcharge)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Books
  • Couples dining
  • Designated smoking areas (fines apply)
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Furnished lanai

More

  • Desk
  • Desk chair
  • Dryer
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay, plus a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 90.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 46.97 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • Phone calls
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 38 for adults and USD 15 for children
  • Self parking fee: USD 35 per day (in/out privileges)
  • Valet parking fee: USD 40 per day (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-130-995-4048-01
This property accepts credit cards, debit cards, and cash
This property uses solar energy

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lahaina Resort
Lahaina Royal
Lahaina Royal Resort
Resort Lahaina
Royal Lahaina
Royal Lahaina Resort
Royal Hotel Lahaina
Royal Lahaina Hotel Lahaina
Royal Lahaina Hotel Maui
Royal Lahaina Maui
Royal Lahaina Resort Maui
Royal Hotel Lahaina
Royal Lahaina Maui
Royal Lahaina Hotel Maui
Royal Lahaina Resort Maui

Frequently asked questions

Does Royal Lahaina Resort & Bungalows have a pool?

Yes, this property has 2 outdoor pools.

Is Royal Lahaina Resort & Bungalows pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of USD 250 per stay and a fee of USD 100 per pet, per stay. Service animals are exempt from fees.

How much is parking at Royal Lahaina Resort & Bungalows?

Self parking is available for USD 35 per day. Valet parking is available for USD 40 per day.

What time is check-in at Royal Lahaina Resort & Bungalows?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Royal Lahaina Resort & Bungalows?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Royal Lahaina Resort & Bungalows located?

Located in Kaanapali, this beachfront hotel is next to a golf course and within a 10-minute walk of Kaanapali Beach and Skyline Eco Adventure. Black Rock and Kahekili Beach are also within 15 minutes.

Royal Lahaina Resort & Bungalows Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 571 out of 1174 reviews" "
Rating 8 - Good. 271 out of 1174 reviews" "
Rating 6 - Okay. 159 out of 1174 reviews" "
Rating 4 - Poor. 98 out of 1174 reviews" "
Rating 2 - Terrible. 75 out of 1174 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Carla, Nine Mile Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the Royal Lahaina this week. Everyone was so friendly! The resort was very beautiful and clean!
Stayed 7 nights in Nov 2024

8/10 Good

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay for the rice
Stayed 3 nights in Nov 2024

10/10 Excellent

Madison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely leave reviews but the royal lahaina is a must! Rooms are comfortable and updated. The grounds are not too busy and the staff are incredibly helpful. Stacey and Ken were wonderful in answering any questions and helping with checkin! We will definitely be back. Cannot recommend this place enough!
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and quiet, right on the gorgeous beach of Ka’anapali
Stayed 3 nights in Nov 2024

8/10 Good

Eric

Stayed 1 night in Oct 2024

6/10 Okay

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Weiqing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is really breathtaking, plus all staff are very nice and helpful. This place is near a shopping center, although not a lot dining options in the Lahina area (so not the hotel's fault). The beach nearby is a great place for snokeling. We had a really good time there
Stayed 5 nights in Nov 2024

10/10 Excellent

Daysi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful resort . Well worth the price ❤️
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all amazing!
Stayed 3 nights in Nov 2024

10/10 Excellent

Joyce

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an extraordinary experience staying in the Royal Bungalow. My sister and brother-in-law held their wedding on-site, and the amenities provided for the ceremony were flawless. The access to the beach, dining options, and transportation services exceeded expectations. Additionally, it was heartening to learn that the property plays a pivotal role in supporting and assisting local communities affected by the recent fire. This location truly offers the perfect setting for a memorable vacation and special events.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Nov 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Coming back for zure! Beautiful beach right outside your doors. And other beaches sooo close.
Stayed 5 nights in Nov 2024

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible bungalow, beautiful beach, the sweetest workers, I am definitely coming back again!
Stayed 5 nights in Nov 2024

10/10 Excellent

Robert, Lake Forest

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Khoa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Edmund

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I asked several times for a copy of my receipt at checkout and never received one. I finally just gave up. I thought that the lack of room cleaning was annoying. Fresh towels seemed to be something that was lacking and I constantly had to ask for. The restaurant needs some food that a little less extravagant. Sometimes people just want something simple like nachos or chicken strips. The prices were over the top for what you got. We did like the bartenders. They were very nice and professional.
Stayed 7 nights in Sep 2024

8/10 Good

Alexandra

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kainoa at the front desk provided excellent service for my first time there. The beach was beautiful and amazing. Just wish there were more food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard King

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Adenauer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at Royal Lahaina Resort many times and will continue to do so. The resort is lovely and the beach is amazing.
Stayed 4 nights in Oct 2024

4/10 Poor

Jurgen, Bellevue

Disliked: Staff & service, property conditions & facilities
No hot water the first 3 days with no follow thorough by the staff to ensure it was working. Then got moved from a bungalow to the tower sold to us as a "upgrade" we wanted to stay in a bungalo. Managementsaid there were no bungalows avaliable even though i had one in my cart from their website and all I had to do was confirm payment. I didnt want to pay for 2 rooms so we moved. While we had hot water, the room was in poor conditon and has an old rotting carpet smell.
Stayed 8 nights in Oct 2024

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful, management team could use improvement in customer service. Ocean front bungalow had large tent in front blocking view and portable toilets next to room. No advance notice of event taking place during stay. Had bugs in room and manager reluctantly placed us in new room after first night, which was better. Front desk agent Kennedy was outstanding and beach activity staff Elli was amazing along with bartender Marc. If it wasn’t for them we would have left. We tried to extend stay but they referred us back to Expedia which returned our request to hotel but no response was received. We checked out as planned and found a different hotel to stay at.
Stayed 5 nights in Oct 2024

8/10 Good

Ahmad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good experience except they charged us almost $90 extra per day for parking and resort fee which was not disclosed to us
Stayed 3 nights in Oct 2024