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Baguss Hotel and Serviced Apartment

3.0 star property
Hotel with a 24-hour front desk, near KSL City Mall

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January 2025

Photo gallery for Baguss Hotel and Serviced Apartment

Suite | 1 bedroom, in-room safe, desk, iron/ironing board
Property entrance
Reception
Reception
Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room

Family Room | 1 bedroom, in-room safe, desk, iron/ironing board

Family Room

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 1 Queen Bed

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, No Windows

Standard Twin Room, No Windows | Bathroom amenities | Shower, free toiletries, hair dryer, bidet

Standard Twin Room, No Windows

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, iron/ironing board

Suite

Highlights

Air conditioning
Full-sized refrigerator/freezer
LED TV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Free bottled water
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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Free WiFi
Air conditioning
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7.0 out of 10, Good, (101)
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About the neighborhood

Map
Plaza Mentari (Suncity), Jalan Kuning, Taman Pelangi, Johor Bahru, Johor, 80400

What's nearby

  • Plaza Pelangi - 13 min walk
  • KSL City Mall - 20 min walk
  • Komtar JBCC - 2 min drive
  • Johor Bahru City Square - 3 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 3 min drive

Getting around

  • JB Sentral - 6 min drive
  • Kranji Station - 8 min drive
  • Seletar Airport (XSP) - 32 min drive

Restaurants

  • ‪Warakuya Japanese Restaurant - ‬3 min walk
  • ‪Rosmarino Italian Restaurant - ‬2 min walk
  • ‪Song City 星光大道 - ‬12 min walk
  • ‪Cheelicious Bakery & Cafe - ‬2 min walk
  • ‪Yara Yara Cafe - ‬10 min walk

About this property

Baguss Hotel and Serviced Apartment

Hotel near KSL City Mall
Close to Komtar JBCC, Baguss Hotel and Serviced Apartment provides amenities like a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • A porter/bellhop, an elevator, and luggage storage
  • Tour/ticket assistance, free newspapers, and a 24-hour front desk
Room features
All 99 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and bidets
  • Wardrobes/closets, full-sized refrigerators/freezers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 1.00 per night)
  • Limited onsite parking
  • Area shuttle
  • Beach shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee
  • 1 restaurant

Restaurants on site

  • B

Family friendly

  • Full-sized refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 1.00 per night
  • Rollaway bed fee: MYR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Baguss Hotel Serviced Apartment Johor Bahru
Baguss Hotel Serviced Apartment
Baguss Serviced Apartment Johor Bahru
Baguss Serviced Apartment
Baguss Serviced Johor Bahru
Baguss Hotel and Serviced Apartment Hotel
Baguss Hotel and Serviced Apartment Johor Bahru
Baguss Hotel and Serviced Apartment Hotel Johor Bahru

Frequently asked questions

Is Baguss Hotel and Serviced Apartment pet-friendly?

No, pets are not allowed at this property.

How much is parking at Baguss Hotel and Serviced Apartment?

Self parking is available for MYR 1.00 per night. Limited spots are available.

What time is check-in at Baguss Hotel and Serviced Apartment?

Check-in start time: 3 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Baguss Hotel and Serviced Apartment?

Check-out is at noon.

Where is Baguss Hotel and Serviced Apartment located?

Located in Central District, this hotel is within 1 mi (2 km) of Plaza Pelangi, KSL City Mall, and Johor Bahru Customs, Immigration, and Quarantine Complex. Johor Bahru City Square is 1.5 mi (2.4 km) away.

Baguss Hotel and Serviced Apartment Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 202 reviews" "
Rating 8 - Good. 88 out of 202 reviews" "
Rating 6 - Okay. 51 out of 202 reviews" "
Rating 4 - Poor. 19 out of 202 reviews" "
Rating 2 - Terrible. 11 out of 202 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

4.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Ok
Aircond not cold, dirty toilet, towel forgot to place and had to ask counter, and toothbrush not provided.
Stayed 1 night in Mar 2020

8/10 Good

IK

Liked: Amenities, property conditions & facilities
I like the carpets. I like that it's spacious. I like the price. I didn't like the ants crawling on my bed and tables. I didn't like that they took my 50 RM deposit for having a late check out without letting me know that would happen in English first.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Stayed 7 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 2 nights in Feb 2020

4/10 Poor

Shan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like anything of this hotel. It had poo service .
Stayed 3 nights in Jan 2020

6/10 Okay

Alex

Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty.. Room not clean.... Room suites very dirty.. Toilet dirty... Toilet tower dirty..
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020

2/10 Terrible

H.

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room cleanliness is terrible. The floor don't think have been vacuum can see a lot of dirt. The toilet have a strong urine smell n look very yellow all around. The basin tap have a lot of black mold atain around. Pillows case look so yellowish. The whole experience for this hotel is terrible.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities
Good hotel.
Stayed 3 nights in Oct 2019

6/10 Okay

Mohd Rosmizan

My TV is not working, ants in my room and the phone network sometime got problem, the rest is quite OK
Stayed 2 nights in Sep 2019

4/10 Poor

Khim

Disliked: Staff & service, property conditions & facilities
Very very poor service
Last time got manager dasmond service very good, now no manager, check in 3 pm still not readily, no slepper, no tea, no tissues, no soft pillows, no hanger, said maintenance come soon but no come no TV till tomorrow 11am,indian house keeping very lazy, no speak Malay, English, no toothbrush no this no that, see above, room licking, must refund money, hope to see manager
Stayed 1 night in Sep 2019

4/10 Poor

Khim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service from 2pm till 7pm,still gives a bad b
No TV, no toothbrush, no water and many no
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt chge blanket whn h/keepng, n thy not deny )
This very bad hotels. Last 2017 was ok. Now very very bad. The blankeks and everything they using same , no changes. I booked for 2 nights. N im check out after 1st night. Room smelly. Not hygiene at all. Even when ask receptionist. They no deny it. I have all recorded. This very silly if hotels.com didnt take out this hotel out from list.
Stayed 2 nights in Sep 2019

6/10 Okay

Tan

Disliked: Cleanliness, property conditions & facilities
What’s so baguss?
Pros: Cheap, no frills hotel with free parking Cons: Spoilt air con(fixed at request), dirty flooring that has never been vacuumed, no toothbrush and toothpaste, strands of hair in mini fridge(disgusting)... You get what you pay!
Stayed 2 nights in Aug 2019

6/10 Okay

Abdul

Liked: Room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Baguss Hotel@ Pelangi
Good side, affordable hotel that comes with simple free breakfast at the back of their hotel. And there's a restaurant right beside. And comfy bed to sleep in. The not so good stuff, the toilet/shower was filled with urine smell despite even watering the whole floor. The corridor was leaking water at the level I was staying. TV only has 1 channel and the Wi-Fi doesn't work too.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

4/10 Poor

Abdul

Disliked: Staff & service, property conditions & facilities
Our Stay at BAGUSS
TV Channels not fully available based on the hotel info. Not sure whether bed sheets or pillow cases were replaced. But, found ants under the pillow. And, wi-fi was only found to be ok during the second day of stay. Reserved 2x queens + 1x roll-over. But, got 1x king + 2x singles
Stayed 2 nights in Jun 2019

2/10 Terrible

Avijit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish place & service; must be delisted
Three and half stars? This place does deserve to be 2 stars also. Sites must delist it. It’s an old small building in an area of JB where there’s nothing to do around barring few restaurants. The family room bathroom doesn’t have door lock.. is that supposed to be sexy? In a family room? Room is basic, corridor is narrow and dirty. But all above are yet not the biggest problem. It’s the service. Breakfast has just four items and by 930am one of them finishes and no refill. One of the day’s there was no bread for breakfast .. as they said bakery guy didn’t deliver today. The housekeeping staff are rude loud and utterly inefficient. It took us four phonecalls yet no one delivered the toothbrush kit. Finally I had to search and go into their inventory room and take from there. Toilet rolls not kept two phone calls and yet not delivered. At checkin time, we reached 1:30pm but the guy kept saying checkin only 3pm.. hardly hotel had 30% capacity full but he kept saying only 3pm. On a weekday in a family room of two queen beds, in a secluded hotel, you can expect zero occupancy. We were a family and that reception area has no comfortable seating place. The guy cudve said ok for family room I will try to give by (2pm) but he kept saying like a tale recorder only 3pm. So what happens, since he told the same to everybody, soon at 3pm all customers came and checkin process had a small queue. All to be handled by one inefficient guy.Wifi at this hotel was v ordinary.TV reception vpoor
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

ChengTan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with air con unit broke down. Made a trip to the front desk to inform and we were to wait for repair man to repair in the same room. Until much time later , realised not able to repair, we made another trip down to change room, 2nd room was also with aircon unit broken down. Finally we were given a family room but air con was very weak, made a total 3 trips to the front desk to settle stay in. Poor manpower issue, communication issues and also facilities issue. Will not come back again
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super dirty room and noisy
The room is very dirty. During midnight, noisy sound make me unable to sleep well.
Stayed 1 night in May 2019