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Hotel Sumiya Cuernavaca

4.0 star property
Jiutepec hotel in Sumiya with 2 restaurants and a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sumiya Cuernavaca

Hallway
Outdoor banquet area
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service
The price is AED 514
AED 616 total
includes taxes & fees
25 Dec - 26 Dec

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Down duvet
Premium bedding
Rainfall showerhead
Hair dryer
  • Sleeps 4
  • 1 King Bed

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Free WiFi
8.6 out of 10, Excellent, (486)
The price is AED 676
AED 877 total
includes taxes & fees
23 Dec - 24 Dec
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About the neighborhood

Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550

What's nearby

  • Balneario La Cascada - 4 min drive - 2.4 km
  • Forum Cuernavaca - 7 min drive - 4.3 km
  • Galerias Cuernavaca Mall - 8 min drive - 6.4 km
  • Tabachines Golf Club - 10 min drive - 5.4 km
  • Cuernavaca Cathedral - 10 min drive - 7.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Los Cazadores Cuernavaca - ‬6 min drive
  • ‪Antojitos Evelyn - ‬4 min drive
  • ‪Il Tomato - ‬10 min walk
  • ‪Barbacoa "Las Granjas - ‬18 min walk
  • ‪Pollo Vaquero - ‬7 min drive

About this property

Hotel Sumiya Cuernavaca

Upscale hotel located in Sumiya
Take advantage of a terrace, a Japanese garden, and laundry facilities at Hotel Sumiya Cuernavaca. Treat yourself to a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities such as a bar and a 24-hour gym.
Other perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tennis courts, and an outdoor pool
  • Massage treatment rooms, concierge services, and an elevator
  • Guest reviews give top marks for the helpful staff and first-rate property condition
Room features
All 163 rooms offer comforts such as premium bedding and air conditioning, as well as perks like desk chairs and safes.
Extra conveniences in all rooms include:
  • Down comforters and free cribs/infant beds
  • Bathrooms with rainfall showers and hair dryers
  • 65-inch Smart TVs with cable channels
  • Wardrobes/closets, balconies, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–noon: MXN 270-750 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Sumiya
  • La Arboleda
  • La Cascada

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Tennis

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Japanese garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 65-inch Smart TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 270 to 750 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya

Frequently asked questions

Does Hotel Sumiya Cuernavaca have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Hotel Sumiya Cuernavaca pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Sumiya Cuernavaca?

Self parking is free at this property.

What time is check-in at Hotel Sumiya Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Sumiya Cuernavaca?

Check-out is at noon.

Where is Hotel Sumiya Cuernavaca located?

Located in Sumiya, this spa hotel is within 3 mi (5 km) of Balneario La Cascada, Papalote Museo del Niño, and Plaza de Armas & Jardín Juárez. Tabachines Golf Club and Forum Cuernavaca are also within 3 mi (5 km).

Hotel Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 619 out of 1006 reviews" "
Rating 8 - Good. 225 out of 1006 reviews" "
Rating 6 - Okay. 101 out of 1006 reviews" "
Rating 4 - Poor. 37 out of 1006 reviews" "
Rating 2 - Terrible. 24 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property - quiet and lovely tranquil atmosphere. It is located in a private gated community that is very safe - you must pass two security gates. In the city, it felt hot and muggy. But in the hotel the large trees offered so much shade that it felt cool and relaxing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bonito, aún que un poco antiguo
Hotel bonito, aún que un poco antiguo
Stayed 1 night in Sep 2024

10/10 Excellent

Juan Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, beautiful gardens, good food. Would benefit from renovations
Stayed 2 nights in May 2024

8/10 Good

Gabriel P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Beatriz

Stayed 1 night in Aug 2024

10/10 Excellent

José

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel. Was there for a weeding but all was fantastic.
Stayed 1 night in Jun 2024

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Abraham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Miroslava

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gerente en restaurante japones
llegamos para cenar el sábado, y el restaurante estaba super tranquilo, éramos 6 personas, el gerente nos dice, claro esperen 10 min, en lo que tenemos lista su mesa...si había mesas, a lo que respondió mi esposo, es mucho tiempo, el gerente responde, bueno 8 min... o sea no entendimos su lógica, simplemente nos hacen pasar y punto, realmente nos cayo muy mal,tenemos más de 20 años ir a ese hotel, lo que si notamos fue el servicio,la realidad es que camino real, tuvo un excelente servicio, les falta, sumado a otro detalle más. muchas gracias!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Todo excelente, excepto por…
La noche del sábado 20 de julio, la hostess del restaurante Sumiya nos indicó que había espera de una hora. Nos anotamos y regresamos una hora después. Entonces, al regresar era evidente que había menos gente y cuando preguntamos cómo iba la lista de espera un mesero nos dice que podemos pasar y al estarnos sentando en la mesa la hostess de un inicio nos dice que lo lamenta mucho que hay una persona antes de nosotros y procede a levantarnos de la mesa y nos hace esperar de nuevo. Cinco minutos después regresa y nos dice que nuestra mesa está lista, para su mala fortuna la misma de la cual nos levantó… una falta total de cortesía y más tomando en cuenta que había varias mesas vacías.
Stayed 3 nights in Jul 2024

8/10 Good

oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Bonito Hotel pero moscos muy agresivos.
La recamara muy bien en todos aspectos, el edificio primavera por fuera deja mucho que desear en cuanto a mantenimiento; el servicio en la alberca muy bien pero las bebidas no muy bien , regrese una margarita porque era agua de limon , eso si con muchisimo hielo. En el restauran tambien mi esposa pidio aperol Spritz y lo regreso por apenas y pintaba el color. La comida tambien muy heterogenea una sopa de mariscos excelente pero una lasagna de mariscos muy mala; los rollos excelentes pero las brochetas de pollo las regresamos porque el pollo estaba duro y muy reseco, como pollo viejo o brochetas preparadas desde mucho tiempo antes.Por lo demas pequeños detalles que pasan en todos lados.
Stayed 2 nights in Jul 2024

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large garden areas, great pool area. Were undergoing renovations im some areas, otherwise would’ve been an excellent stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Joaquin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo hotel, maravillosas habitaciones. El único pero sería el balcón… La atención, extraordinaria.. los precios no tanto.. La comida, muy pobre. El único verdadero bemol del hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

alejandro missael avalos

Stayed 1 night in Jun 2024

10/10 Excellent

Norman

Traveled with family
Liked: Cleanliness, staff & service, amenities
Need a general maintenance.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it
Stayed 1 night in Jun 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible! Will definitely stay again.
Stayed 3 nights in Jun 2024