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"It seems that the hotel is poorly managed. We arrived in the evening and ordered an in-room dining. We were promised the food in 30 minutes, but instead it took more than an hour to get it. The food was disgusting, the chefs obviously do not even know how to make the most simple salads (such as Garden or Caesar), not to say mushroom soup. There is a construction site not far from the hotel, and also in the yard, and they started drilling at 8am on Saturday, and continued to do so on Sunday. When...

"酒店去告庄不方便，打車需要廿十多元。酒店的保養不夠好，很多地方是烂的。"

"It’s so good even sad to leave, staff are helpful and nice, the hotel is huge! Food is good, will definitely come back when we visit this city again:)"

"I stayed here twice. This was the only hotel I found in China that actually spoke no English. Most of the staff was nice but one bad apple made things very unpleasant--when checking in, the receptionist first ignored us for 5 minutes while letting others go first, then (very deliberately) tried to charge 70 yuan extra, and then took about 15 minutes to run the credit card correctly. Infuriating. The a/c was pretty ineffective. On the plus side, the hotel seemed clean. The rooms (aside from the...

"The hotel was great, the only thing I did not like is the bathroom wall is glass so no privacy when you use service bathroom. But it is a fairly common practice in the bathrooms in China."

"We were pleasantly surprised by their hot springs and dinner bbq that they offer. The service is great, we were celebrating our Anniversary during our stay and they made it very memorable with a surprise waiting for us in our room. A very memorable stay and a place I would recommend to our friends and to anyone looking to relax whilst in Xishuangbanna. "