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"Staffs are very friendly and professional. The lake view is beautiful. Room is clean and comfortable. "

"Staying here was a wonderful experience that we will not forget! The location, food, and amenities were of course stellar, and our room with the balcony-side private onsen tub was luxurious. What stood our most, however, was the service. Staff was attentive and kind to the highest degree. For example, with only 1 hour notice, I called the front desk to help surprise my partner for her birthday with a treat in our room upon our pending return for the evening. Within an hour, they had set up an extravagant birthday display and a wine bottle with glasses. It made our trip even more special and I am grateful! Additionally, as English speakers, we had no problem with the language barrier and found that most staff spoke proficient English."

"The deluxe quadruple room, with lake view, is spacious and clean. The bathroom is fitted with Japanese toilet with bidet functions, adjustable settings for water pressure and a heated seat. There is a bathtub and a separate shower beside it. There is a balcony that offers great view of the lake. The room exceeded my expectations. For breakfast buffet, it’s just a 1-minute walk to the Richforest hotel nearby. The spread of the breakfast buffet was decent and service was good. Overall, it was an enjoyable stay."

"Hotel is nice and clean thou slightly on the older side. Rooms are slighlly dark but its comfortable. "

"The front desk staff, shuttle drive and kitchen staff are very friendly, and excellent,"

"Hot Spring spa right in the stay room"