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Palatin Hotel Jerusalem

Find your haven near Machane Yehuda Market. Enjoy a quiet cup of coffee or take advantage of express check-in for a seamless stay.

Choose dates to view prices

Photo gallery for Palatin Hotel Jerusalem

Exterior
Gift shop
View from property
Reception
In-room safe, blackout drapes, iron/ironing board, cribs/infant beds
In Jerusalem, Palatin Hotel Jerusalem offers a warm welcome with Cantonese breakfast and in-room WiFi. Unwind at the coffee shop, or plan your day at the business center while enjoying perks like laundry facilities and multilingual staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Double or Twin Room

Highlights

Air conditioning
LCD TV
Rollaway/extra beds
Blackout drapes/curtains
Ceiling fan
Cribs/infant beds
Hair dryer
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Superior Double Room

Highlights

Air conditioning
LCD TV
Rollaway/extra beds
Blackout drapes/curtains
Ceiling fan
Cribs/infant beds
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Single Room, 1 Twin Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Economy Single Room, 1 Twin Bed

Highlights

Air conditioning
LCD TV
Rollaway/extra beds
Blackout drapes/curtains
Ceiling fan
Cribs/infant beds
Hair dryer
Private bathroom
  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Family Room

Highlights

Air conditioning
LCD TV
Rollaway/extra beds
Blackout drapes/curtains
Ceiling fan
Cribs/infant beds
Hair dryer
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Economy Double or Twin Room

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Economy Double or Twin Room

Highlights

Air conditioning
LCD TV
Rollaway/extra beds
Blackout drapes/curtains
Ceiling fan
Cribs/infant beds
Hair dryer
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

In-room safe, blackout drapes, iron/ironing board, cribs/infant beds

Single Room, 1 Twin Bed

Highlights

Air conditioning
LCD TV
Rollaway/extra beds
Blackout drapes/curtains
Ceiling fan
Cribs/infant beds
Hair dryer
Private bathroom
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Map
4 Agripas Street, Jerusalem, 94301

What's nearby

  • Machane Yehuda Market - 8 min walk
  • Jerusalem Great Synagogue - 10 min walk
  • Mamilla Mall - 13 min walk
  • Garden Tomb - 18 min walk
  • Western Wall - 5 min drive

Getting around

  • Jerusalem (JRS-Malha Railway Station) - 14 min drive
  • Yekuti'el Adam Station - 20 min drive
  • Ben Gurion Airport (TLV) - 49 min drive

Restaurants

  • ‪Ben Yehuda Street - ‬2 min walk
  • ‪Muffin Boutique - ‬2 min walk
  • ‪Gagou De Paris - ‬1 min walk
  • ‪Ethiopian Food - ‬2 min walk
  • ‪King Of Fries - ‬1 min walk

About this property

Palatin Hotel Jerusalem

Hotel near Machane Yehuda Market
Located close to Jerusalem Great Synagogue and Mamilla Mall, Palatin Hotel Jerusalem provides free Cantonese breakfast, a coffee shop/cafe, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also enjoy perks such as:
  • Limo/town car service, self parking (surcharge), and express check-in
  • Tour/ticket assistance, a TV in the lobby, and a front-desk safe
  • Smoke-free premises, multilingual staff, and free newspapers
Room features
All guestrooms at Palatin Hotel Jerusalem boast comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • LCD TVs with premium channels
  • Rollaway/extra beds, ceiling fans, and daily housekeeping

Languages

Arabic, English, French, German, Hebrew, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Free Cantonese breakfast available daily
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Cribs/infant beds available
  • Laundry facilities
  • Rollaway beds available

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center

Accessibility

  • This property does not have elevators

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds available
  • Rollaway beds available

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: ILS 85 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Hotel Palatin
Hotel Palatin Jerusalem
Jerusalem Palatin Hotel
Palatin Hotel
Palatin Hotel Jerusalem
Palatin Jerusalem
Palatin Jerusalem Hotel
Palatin Hotel Jerusalem Hotel
Palatin Hotel Jerusalem Jerusalem
Palatin Hotel Jerusalem Hotel Jerusalem

Frequently asked questions

How much is parking at Palatin Hotel Jerusalem?

Self parking is available for a fee.

What time is check-in at Palatin Hotel Jerusalem?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

What time is check-out at Palatin Hotel Jerusalem?

Check-out is at noon.

Does Palatin Hotel Jerusalem provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of ILS 85 per person applies.

Where is Palatin Hotel Jerusalem located?

Located in Jerusalem City Centre, this hotel is within a 15-minute walk of Machane Yehuda Market, Jerusalem Great Synagogue, and Mamilla Mall. Garden Tomb is 0.9 mi (1.5 km) away.

Palatin Hotel Jerusalem Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 126 out of 660 reviews
Rating 8 - Good. 280 out of 660 reviews
Rating 6 - Okay. 145 out of 660 reviews
Rating 4 - Poor. 62 out of 660 reviews
Rating 2 - Terrible. 47 out of 660 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, close to everywhere, highly recommend. Good customer service.
Stayed 10 nights in Jan 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine for my needs. The room was small—8’x8’. The Israeli breakfast was of low quality.
Stayed 2 nights in Jan 2020

8/10 Good

GeeDee, NYC

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
The Palatin was built in 1936 and is very old-school Israel/European. They put me in an older section of the hotel (ground floor) which seemed dirtier than the rest of the hotel, but I had a small dog with me and maybe that was why. The room was absolutely fine - hot water, great water pressure, comfortable bed, warm radiator heating (plus an additional wall heater, if needed). I would happily stay here again except for the two electrical towers that are directly across the narrow pedestrian 'street' and directly across from my window. The staff was very friendly and the breakfast was a cold buffet that was more than enough for nourishment. If you are not disturbed by the electrical towers, then this is a wonderful, inexpensive, centrally located, and friendly place to stay.
Stayed 2 nights in Jan 2020

8/10 Good

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019

6/10 Okay

Sarah

Stayed 1 night in Dec 2019

4/10 Poor

Stan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid it
We had to cancel our booking after the check in. The rooms are far away from the photos posted by and about the hotel, they are old-fashioned, dirty, small, smelly and in very bad condition. They tried to offer another room with the same quality, that was totally nonsense. It is in worse condition than in a cheap hostel. When we asked them about the photos posted on Hotels.com it was told that these qualities are required by these websites (even if they are not real). That's crazy.
Stayed 2 nights in Dec 2019

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

IOANNA

Liked: Staff & service, room comfort
Very central hotel
the room isn't like photos, it's too old and need a seriously renovation.. but its very central next to everything cafes bakery restaurants bars and the light tram stop is 50m away. Good heating in late November and very helpful staff.Breakfast is quite good
Stayed 3 nights in Nov 2019

6/10 Okay

Steve, Baltimore, MD

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly and the location is great, but the room needs to be renovated and the mattressess are old and soft and need to be replaced.
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
the hotel is good for backpackers only. NO ELEVATOR IF YOU HAVE LUGGAGES.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Disliked: Amenities, property conditions & facilities
I left my charger, the wire in the room. No one made the fort to call me or an email. I stayed only 1 night. Location is great
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time to stay at the Palatin hotel. All the staff are friendly and extremely helpful. I lost my carry on en route from Tel Aviv to Jerusalem on the shuttle bus (Nesher driver gave my carry on to another person). Karmi and Eli at the reception tried their best to help me find it. Getachew also at reception helped me very much as well. I find the Palatin to have a home like atmosphere, breakfast is always good even if more of the same and the rooms are always clean and towels are fresh. Hanna from USA
Stayed 7 nights in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Very small room. No elevator. No parking. Tv was not working. Remote for A/C missing. Washroom very small.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was the only good thing actually I went back later to get a cup of tea and the check in person was very rude to me and said nasty words to me I felt so hurt and horrible
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
The property is well situated clean but very dated decor and need few repair jobs. Breakfast was disappointing as not what it used to be breakfast no fruit and only one cereal. But the staff are excellent very friendly and helpful and that’s why we love it there. Next year In Jerusalem
Stayed 10 nights in Sep 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent central location very accommodating staff. Easy access for transportation. A true gem
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 6 nights in Sep 2019

8/10 Good

shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great price and location
Basic hotel but in a great area of Jerusalem and the staff was very friendly. It's clean does its job and the rooms are quite big by Israeli standards.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely stay staff are so nice and accomodating and so helpful.We enjoyed our stay.
Stayed 12 nights in Aug 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived in the property nowane help me bring up my suitcases as there is no lift only stairs I arrived in the room full of dust and hair on the beds there is no safe and no fridge in the hotel one of the people who works in reception gave us attitude the whole time I do not recommend anyone staying at this hotel again The air conditioning was not working at all I told the reception and they said they will try call someone to fix it They then called someone to fix it 3 days into staying into the hotel and the person said it's only going to be fixed after I leave the hotel So they changed rooms for us but I had 4 days in the hotel without any air conditioning I promise you it's not worth for anyone to stay in this hotel
Stayed 8 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accessibility to the coffee machine and enjoying sitting on the balcony
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
A great location, big room and lovely staff. Could do with some tlc. We had a great time and would come back.
Stayed 2 nights in Jun 2019