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Orient by Isrotel exclusive

5.0 star property
Art Deco Jerusalem hotel in Emek Refaim with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orient by Isrotel exclusive

Orient City View Suite | View from room
Sundeck
Hallway
Minibar, in-room safe, blackout drapes, free WiFi
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Housekeeping
The price is AED 806
AED 806 total
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom | Minibar, in-room safe, blackout drapes, free WiFi

Family Room, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Templer Executive Room

Templer Executive Room | Minibar, in-room safe, blackout drapes, free WiFi

Templer Executive Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Garden Room

Orient Garden Room | Minibar, in-room safe, blackout drapes, free WiFi

Orient Garden Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Separate bathtub and shower
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Suite

Orient City View Suite | Living room | Flat-screen TV

Orient City View Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Separate bathtub and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient City View Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient City View Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Separate bathtub and shower
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Old City View

Minibar, in-room safe, blackout drapes, free WiFi

Orient Old City View

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Separate bathtub and shower
  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Orient Suite

Orient Suite | Minibar, in-room safe, blackout drapes, free WiFi

Orient Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Separate bathtub and shower
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Templer Deluxe Room

Templer Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Templer Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Orient Room

Minibar, in-room safe, blackout drapes, free WiFi

Orient Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Rainfall showerhead
Hair dryer
Private bathroom
Separate bathtub and shower
  • 27 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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Pool
Spa
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Parking included
9.0 out of 10, Wonderful, (617)
The price is AED 1,137
AED 1,137 total
includes taxes & fees
21 Dec - 22 Dec
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About the neighborhood

Map
3 Emek Refaim St, Jerusalem, 91999

What's nearby

  • Jaffa Gate - 17 min walk - 1.4 km
  • Church of the Holy Sepulchre - 2 min drive - 2.0 km
  • City of David - 3 min drive - 2.6 km
  • Al-Aqsa Mosque - 4 min drive - 2.7 km
  • Western Wall - 5 min drive - 3.1 km

Getting around

  • Jerusalem Biblical Zoo Station - 18 min drive
  • Yekuti'el Adam Station - 21 min drive
  • Ben Gurion Airport (TLV) - 54 min drive

Restaurants

  • ‪התחנה הראשונה - ‬3 min walk
  • ‪Fiori (פיורי ירושלים) - ‬3 min walk
  • ‪Birma Coffee - ‬4 min walk
  • ‪הבוטקה - ‬6 min walk
  • ‪Adom - ‬4 min walk

About this property

Orient by Isrotel exclusive

Luxury hotel located in Emek Refaim
At Orient by Isrotel exclusive, you can look forward to a rooftop terrace, dry cleaning/laundry services, and a bar. Treat yourself to a body treatment, a manicure/pedicure, or a facial at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and an elevator
  • Luggage storage, a 24-hour front desk, and a TV in the lobby
  • Concierge services, multilingual staff, and meeting rooms
  • Guest reviews give top marks for the helpful staff
Room features
All 243 rooms feature comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Heating, daily housekeeping, and phones

Languages

Arabic, English, French, Hebrew, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per day)
  • Valet parking on site (USD 30 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 35 for adults and USD 35 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center (7535 square feet of space)
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa tub
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
On Saturdays, check-out is 2 PM and check-in begins at 6 PM.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (17%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (17%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children
  • Self parking fee: USD 15 per day
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Israel Ministry of Tourism.

Property is also known as

Orient Jerusalem
Orient Hotel Jerusalem
Orient by Isrotel exclusive Hotel
Orient by Isrotel exclusive Jerusalem
Orient by Isrotel exclusive Hotel Jerusalem

Frequently asked questions

Does Orient by Isrotel exclusive have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

Is Orient by Isrotel exclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Orient by Isrotel exclusive?

Self parking is available for USD 15 per day. Valet parking is available for USD 30 per day.

What time is check-in at Orient by Isrotel exclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Orient by Isrotel exclusive?

Check-out is at noon.

Where is Orient by Isrotel exclusive located?

Located in Emek Refaim, this luxury hotel is within a 5-minute walk of The First Station and Liberty Bell Park. St. Andrew's Church and Montefiore Windmill are also within 10 minutes.

Orient by Isrotel exclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 416 out of 617 reviews" "
Rating 8 - Good. 134 out of 617 reviews" "
Rating 6 - Okay. 29 out of 617 reviews" "
Rating 4 - Poor. 19 out of 617 reviews" "
Rating 2 - Terrible. 19 out of 617 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable hotel with a great pool and facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the design the friendliness and the cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
In addition to the beautiful decor and friendly service, the rooftop pool is spectacular and the food in all venues is delicious. Many thanks to Waheed, Hamza, Ibrahim and Gazale who all were exceptionally accommodating and ensured most enjoyable dining experiences for us!
Stayed 12 nights in Oct 2024

10/10 Excellent

Bill

Very good breakfast, room is clean, bathroom is clean, 2 pools one inside and one on the roof with a beautiful view
Stayed 1 night in Sep 2024

6/10 Okay

DANIEL

Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the Orient
While the lights in the room are a little funky, and we just don’t get windows from the bathroom into the bedroom, everything else about the hotel is awesome!
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful. The property is beautiful. The room was unique and just lovely. The pool is amazing
Stayed 4 nights in Jul 2024

10/10 Excellent

Katherine

Stayed 2 nights in Aug 2024

8/10 Good

Nathan, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
The Orient is conveniently situated in the Week Rifaim area of Jerusalem. It's a 20 minute walk to the old city. Property looks good rooms are nicely set up, cleaning service good. My only negative is that they don't have enough front desk help.
Stayed 1 night in Jul 2024

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

matan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Shiri

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keeps me coming back
This is my third stay at the Orient, and it remains my favorite hotel in Jerusalem. The beauty, the atmosphere, the pool, the food. I’ve already booked my next stay…
Stayed 2 nights in Jul 2024

10/10 Excellent

Tamar

Stayed 5 nights in Jul 2024

8/10 Good

Karine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stunning hotel but service is poor during holidays
We stayed 2 days, hotel was packed, breakfast was just magnificent , first morning service was terrible, I complained and second morning it was excellent. The outdoor pool area was accessible only if you go just to swim. No seats and sunbed chairs available before 5 Pm. I will definitely go back to this stunning hotel but not anymore during school holidays
Stayed 2 nights in Jul 2024

4/10 Poor

Marla

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed as two years ago I stayed for week and really looked forward to coming back. The sink was completely off the counter. The shower leaked all over the floor and the soaked the washroom. The fridge never worked and the light switches fell off the wall. Upon checkout the clerk informed me that the fridge is not suppose to get cold. When you are told a fridge is in the room for medication then you expect it to work. I was told by the clerk they would hold my medication. That is not an acceptable answer. Very disappointed
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2024

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, let down by breakfast service
The Orient is beautiful, in a lovely part of Jerusalem, with amazing views from the pool. The only downside is the very poor, chaotic service at breakfast. Items, including gluten free and dairy products aren’t labelled properly, getting service is very difficult, tables are cleared slowly.
Stayed 4 nights in Jun 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be back
A beautiful hotel! Rooms are beautifully appointed. We stayed in the heritage building and loved the combination of antique and modern styles. Felt like an oasis. The staff were friendly, welcoming and responsive to all our requests. The food was delicious and an exquisite buffet at breakfast. The dining room got a bit hectic at times in the mornings, and it sometimes felt like they were understaffed as it took a long time to get coffee. But we could see that the staff were doing the best they could under the circumstances.
Stayed 3 nights in Jun 2024

10/10 Excellent

Norma

Stayed 12 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Pool on roof was excellent
Stayed 3 nights in Jun 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here and most of the staff was very nice. The facility was clean and the food and drinks were great. We will come back again!
Stayed 2 nights in May 2024

10/10 Excellent

Michael, LosAngeles

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Orient is on the edge of the German Colony making it convenient to access the center of Jerusalem. It is by the old Train Station. The staff is attentive. The morning breakfast is very good. We have been there several times and have always found it a nice place to stay,
Stayed 6 nights in May 2024