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Jerusalem Metropole Hotel

Hotel in Jerusalem with a rooftop terrace and a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jerusalem Metropole Hotel

Reception
Standard Double or Twin Room, 2 Twin Beds | Premium bedding, desk, bed sheets
Restaurant
Reception
Shower, towels

Reviews

6.0 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
The price is AED 344
AED 344 total
includes taxes & fees
1 Feb - 2 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, desk, bed sheets

Standard Double or Twin Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Premium bedding
Private bathroom
Coffee/tea maker
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 1
  • 2 Large Twin Beds

View all photos for Family Room

Family Room | Premium bedding, desk, bed sheets

Family Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Premium bedding
Private bathroom
Coffee/tea maker
Daily housekeeping
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Premium bedding, desk, bed sheets

Deluxe Room

Highlights

Air conditioning
Refrigerator
Plasma TV
Renovated in 2023
Premium bedding
Separate bedroom
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Lev Yerushalayim

Free WiFi
Air conditioning
Breakfast available
Housekeeping
7.2 out of 10, Good, 458 reviews
The price is AED 492
AED 492 total
includes taxes & fees
3 Feb - 4 Feb
Lev Yerushalayim

About the neighborhood

Map
4 Salah Ed-Din Street, Jerusalem, 91190

What's nearby

  • Temple Mount - 8 min walk
  • Church of the Holy Sepulchre - 12 min walk
  • Al-Aqsa Mosque - 13 min walk
  • Western Wall - 14 min walk
  • Mamilla Mall - 17 min walk

Getting around

  • Yekuti'el Adam Station - 14 min drive
  • Jerusalem Biblical Zoo Station - 26 min drive
  • Ben Gurion Airport (TLV) - 44 min drive

Restaurants

  • ‪AlMihbash Restaurant - ‬7 min walk
  • ‪Vienna Restaurant & Cafe - ‬3 min walk
  • ‪Jaafar sweets - ‬9 min walk
  • ‪Kasho Restaurant And Café - ‬6 min walk
  • ‪7 Eleven Cafe - ‬2 min walk

About this property

Jerusalem Metropole Hotel

Hotel in the business district, revitalized in 2023
At Jerusalem Metropole Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe, and a restaurant. Guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Coffee/tea in the lobby, an elevator, and a 24-hour front desk
  • Multilingual staff, ATM/banking services, and luggage storage
Room features
All guestrooms at Jerusalem Metropole Hotel feature comforts such as premium bedding and air conditioning.
More amenities include:
  • Bathrooms with showers
  • Plasma TVs with cable channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Arabic, English, French, Hebrew

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured uncovered self parking on site (ILS 50 per day)
  • Onsite parking options include a garage
  • Offsite parking within 500 ft (ILS 50 per day)
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 11:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: ILS 50 for adults and ILS 25 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in common area(s)

Family friendly

  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in public areas
  • Wheelchair-accessible path to elevator

More

  • Renovated entire property - October 2023
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ILS 20.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Israel value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately ILS 50 for adults and ILS 25 for children
  • Airport shuttle fee: ILS 70.00 per person (one-way)
  • Uncovered self parking fee: ILS 50 per day
  • Nearby parking fee: ILS 50 per day (500 ft away)
  • Rollaway bed fee: ILS 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel
Metropole Hotel Jerusalem
Metropole Jerusalem
Jerusalem Metropole
Jerusalem Metropole Hotel Hotel
Jerusalem Metropole Hotel Jerusalem
Jerusalem Metropole Hotel Hotel Jerusalem

Frequently asked questions

Is Jerusalem Metropole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jerusalem Metropole Hotel?

Self parking is available for ILS 50 per day.

What time is check-in at Jerusalem Metropole Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Jerusalem Metropole Hotel?

Check-out is at noon.

Does Jerusalem Metropole Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–11:00 PM at scheduled times. A fee of ILS 70.00 per person applies.

Where is Jerusalem Metropole Hotel located?

Located in the heart of Jerusalem, this hotel is within a 10-minute walk of Herod's Gate, Damascus Gate, and Via Dolorosa. Convent of the Sisters of Zion and Temple Mount are also within 10 minutes.

Jerusalem Metropole Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 18 out of 148 reviews" "
Rating 8 - Good. 37 out of 148 reviews" "
Rating 6 - Okay. 45 out of 148 reviews" "
Rating 4 - Poor. 21 out of 148 reviews" "
Rating 2 - Terrible. 27 out of 148 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

2.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kaisar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Staff were fabulous Location was absolutely fabulous Stay was good Ticks all boxes for what we paid Cannot thank you enough
Stayed 7 nights in Mar 2024

6/10 Okay

Hugh

Disliked: Cleanliness, property conditions & facilities
Cheap, quiet and close to old city. Awful breakfast and last maintained last century. Friendly staff.
Stayed 1 night in Jun 2023

10/10 Excellent

Matthew

Stayed 3 nights in May 2023

8/10 Good

Orwah

Stayed 2 nights in May 2023

10/10 Excellent

Antonio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and location was good
Stayed 3 nights in Jan 2023

2/10 Terrible

Wilfredo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty the bathrooms smell moldy.
Stayed 1 night in Oct 2022

8/10 Good

Wei

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location, but poor condition
It locates right across Herod’s Gate, with a restaurant on top floor. Food was good. Room was old and very basic. AC had water leaking right on bed headboard. I had to turned it off and stuck a towel there to catch dripping. People working there were very nice and friendly.
Stayed 1 night in Sep 2022

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really bad not good Service terrible I went to check M and they said there is no room available I showed him the reservation through Expedia they ignored it and they refuse to refund the money back
Stayed 1 night in Sep 2020

2/10 Terrible

Heba

Traveled with group, Business traveler
Disliked: Cleanliness
The most filthy and dirty hotel I have ever been to. No hot water, bed sheets are not clean. The smell is so stinky.
Stayed 2 nights in Jan 2020

4/10 Poor

Rachel

Disliked: Cleanliness, property conditions & facilities, room comfort
A cheap dive. Do not pay full price to stay here.
This hotel is a dive. The shower was broken, there were broken floor tiles in the bathroom. The carpet is old down and worn out. Bedding and beds old and worn out.
Stayed 2 nights in Jan 2019

2/10 Terrible

Ronald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross Hotel Do Not Stay Here
The advertised “double bed” is not! You put two twin beds together and called it a double. Nobody calls twins a double. I let the hotel know I was 6’3 and big. They should have rejected my accommodations since they could not provide a true double bed without a split down the middle. The hotel was grossly dirty. I will be leaving a notice on hotels.com to remove your hotel from their list.I have stayed in Jerusalem many times and your hotel was little better than a hostile. It was extremely overpriced.
Stayed 17 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arguably the best hotel in the Muslim Quarter
The rooms are spacious and tidy, although they miss basic facilities such as mugs/tea/coffee etc. They do contain a kettle though. Mixed service from the staff. Night manager Mohamed is superb however.
Stayed 2 nights in Nov 2018

8/10 Good

CARLOS R

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018

2/10 Terrible

Noella, Toronto

Disliked: Cleanliness, property conditions & facilities, room comfort
This has been my worst hotel experience yet. The Jerusalem Metropole aooarently had some plumbing issues so moved us to a hotel across from them, Rivoli Hotel. The room we were given had a stench, filthy carpets, a stained towel and sullen staff. Security to the hotel was totally missing! We opened the front door after dinner and just walked in. No one at reception and room keys in full view of anyone who decided to want to pick one. Our assigned room was on the 2nd level and there was no staff to help you take your luggage up and down the stairs..there is no elevator in the hotel. Our room view was a graveyard! Bath tub was tiny and stepped..never seen anything as unsafe as this one. I could go on and on about how bad my stay has been..the upside is that is was just one night.
Stayed 1 night in Nov 2018

4/10 Poor

Paul, UK

Liked: Staff & service
Disliked: Property conditions & facilities
Staff very helpful and breakfast was very good. Hotel not clean and very run down though, located in a rundown area and a little hostile and not recommended to venture out at night. Close to Old City though- Muslim entrance.
Stayed 2 nights in Nov 2018

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what you want on a vacation
This is a small hotel in the Arabic area, great location and a few steps away from Herod's Gate in Old Jerusalem, besides that the room was dirty and smelly, hair on the bead sheets and pillows, there was no safe to leave your values in the room
Stayed 3 nights in Oct 2018

6/10 Okay

Rico, LA

Stayed 5 nights in Oct 2018

6/10 Okay

Maria, Uk

Liked: Staff & service
Nice as close to old city , within walking distanc
Room was OK, , fridge not working, did report it, water cooler was only available for one day, no juice with breakfast. No fruits , staff very nice, helpful especially young boy, called Mohammed), he went extra mile when we needed help and somethings
Stayed 9 nights in Oct 2018

2/10 Terrible

Disappointed, JERUSALEM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
One star at best. They over price it by hundreds of dollars just to show they’ve lowered the price and make you think you’re receiving a deal. Stay away.
Stayed 1 night in Oct 2018

2/10 Terrible

Disappointed, Jerusalem

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This is a 1 star hotel. It was dirty and being renovated. They post a price per night of a few hundred dollars, then cut the price to just over $100 USD to indicate that it is a great deal. The renovations involved glue and other material that gave me a head ache within minutes. We left the hotel within an hour and found a much better place. I contacted Expedia customer service but they NEVER responded. Where do I rate Expedia's performance????
Stayed 1 night in Oct 2018

4/10 Poor

mike

Disliked: Property conditions & facilities, room comfort
Sheets exposed the mattress, poor
Stayed 1 night in Oct 2018

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort
People at the front desk were very nice and polite. They were always ready to help, but the hotel was old and wasn't very clean.
Stayed 3 nights in May 2018

4/10 Poor

Doug

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Location is great! Hotel is dirty and isn't in the best condition. You get what you pay for. I left after 3 days. Everyone in the hote and in the shops on the street below were super friendly. I recommend going up a few streets to Legacy if it is in your budget.