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Shangri-La Jeddah

5.0 star property
Luxury Jeddah hotel in Ash Shati with a full-service spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Jeddah

Minibar, in-room safe, individually decorated, individually furnished
Sundeck
Apartment, 1 Bedroom | Living area | Smart TV
Minibar, in-room safe, individually decorated, individually furnished
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Spa
  • Gym
The price is AED 1,742
AED 2,108 total
includes taxes & fees
23 Dec - 24 Dec

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Horizon Suite Sea View King

Minibar, in-room safe, individually decorated, individually furnished

Horizon Suite Sea View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 118 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 2 Twin Beds, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
  • 53 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Minibar, in-room safe, individually decorated, individually furnished

Superior Room, 1 King Bed, City View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Sea View

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 2 Twin Beds, Sea View

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
  • 52 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite City View King

Minibar, in-room safe, individually decorated, individually furnished

Horizon Suite City View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 118 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Two Bedroom Suite King

Minibar, in-room safe, individually decorated, individually furnished

Horizon Two Bedroom Suite King

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
Smart TV
  • 169 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Suite Sea and City View Twin

Minibar, in-room safe, individually decorated, individually furnished

Horizon Suite Sea and City View Twin

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite City View Twin

Minibar, in-room safe, individually decorated, individually furnished

Horizon Suite City View Twin

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Suite Sea View Twin

Minibar, in-room safe, individually decorated, individually furnished

Horizon Suite Sea View Twin

Highlights

Balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
Blackout drapes/curtains
  • 118 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Apartment One Bedroom

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Apartment One Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Dining table
  • 160 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Suite Sea and City View King

Minibar, in-room safe, individually decorated, individually furnished

Horizon Suite Sea and City View King

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Smart TV
  • 118 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Jeddah Hilton

Pool
Spa
Kids pool
Parking included
7.8 out of 10, Good, (355)
The price is AED 635
AED 767 total
includes taxes & fees
26 Dec - 27 Dec
Jeddah Hilton

About the neighborhood

Map
Burj Assila, Corniche Road, Jeddah, Jeddah, 23611

What's nearby

  • Jeddah Corniche - 11 min walk - 1.0 km
  • Red Sea Mall - 11 min walk - 1.0 km
  • Floating Mosque - 4 min drive - 3.5 km
  • DAMAC Al Jawharah Tower - 8 min drive - 9.1 km
  • Mall of Arabia - 10 min drive - 11.0 km

Getting around

  • King Abdulaziz International Airport Station - 25 min drive
  • King Abdulaziz Intl. Airport (JED) - 23 min drive

Restaurants

  • ‪Niyyali — نيّالي - ‬2 min walk
  • ‪هيف وكيف كافيه - ‬11 min walk
  • ‪Copa - ‬1 min walk
  • ‪Twice - ‬3 min walk
  • ‪عصير قصب البركة - ‬2 min walk

About this property

Shangri-La Jeddah

Luxury family-friendly hotel located in Ash Shati
You can look forward to a terrace, a coffee shop/cafe, and a garden at Shangri-La Jeddah. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a computer station, and coworking spaces
  • Massage treatment rooms, a porter/bellhop, and a banquet hall
Room features
All 220 individually furnished rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
More amenities include:
  • Bathrooms with separate tubs/showers and bidets
  • Wardrobes/closets, balconies, and separate sitting areas

Languages

Arab (Sign language), Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Secured covered valet parking on site (SAR 75 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:30 AM: SAR 145 for adults and SAR 72.5 for children
  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • COPA

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's club
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (431 square feet)
  • Coworking space
  • Meeting rooms - 10

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch Smart TV

Food and drink

  • Electric kettle
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 145 for adults and SAR 72.5 for children
  • Covered valet parking fee: SAR 75 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Shangri-La Jeddah Hotel
Shangri-La Jeddah Jeddah
Shangri-La Jeddah Hotel Jeddah

Frequently asked questions

Does Shangri-La Jeddah have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Shangri-La Jeddah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Jeddah?

Self parking is free at this property.

What time is check-in at Shangri-La Jeddah?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Jeddah?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Jeddah located?

This family-friendly Jeddah hotel is located near the airport, within a 15-minute walk of Red Sea, Red Sea Mall, and King Abdul Aziz Road. Hera Street and Jeddah Corniche are also within 2 mi (3 km).

Shangri-La Jeddah Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 0 out of 17 reviews" "
Rating 4 - Poor. 5 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.4/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hatem

Stayed 1 night in Sep 2024

8/10 Good

Anas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t happy with arrival experience the rest is great
Stayed 1 night in Jul 2024

10/10 Excellent

Hashem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Yakhoub

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

10/10 Excellent

Talal

Stayed 2 nights in May 2024

10/10 Excellent

Amr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sultan

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

khaled

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Saudi so far
The best hotel in Saudi so far. The only downside they don’t have free valet parking.
Stayed 1 night in Oct 2023

10/10 Excellent

Adil

Stayed 1 night in Sep 2023

4/10 Poor

Faisal

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service
Not a 5 star service ...overpriced for what you get
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Best building , WORST service
A hotel is more than a nice building and comfortable rooms , its about feeling welcomed and taken care of . In this luxury establishment the staff are not trained in hospitality at all . Their pool is not attended by staff. The staff charges for things we didn't use such as laundry and breakfast for young kids (even though they told us the kids are free of charge) . Even though , I tired to air my frustration to the manager , nothing is resolved . Above the awful stay , when we checked out , the. staff didn't even ask the standard " how was your stay?" What shame
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst hospitality experience , never again
The amenities in this hotel are top notch . However , the service there is not deserving to a 2 star hotel . Our stay in the hotel was disastrous in so many levels . It started when we checked in after 3PM to find out that my booking request of having all the rooms in one floor is not met (even though it was confirmed by the guest services). So to accommodate our request , we were forced to upgrade to room that is 50% more expensive then my original booking . Over that , we had to wait 3 hours for the rooms to be ready even though we came after the check-in time . When I aired my frustration to the manager , he wanted to make it up for us by making the breakfast on the hotel free of charge. When we went for the breakfast the next day , we were charged for breakfast fully !! The horror show continued in many occasions including : - While at the pool , I was there for two hours , no staff was present to serve us any water , food or towels . we had to leave the pool just because we were dehidrated - The other time we were in the pool with the kids , we were locked out in the pool for twenty minutes trying to get inside the building . The staff forgot to keep the door open . - The TV in all rooms were scrambled in middle of an important match my kids were looking forward to - The laundry service delivered clothes that was not for us even though we didn't have any of our clothes washed and insisted that this is our laundry . Worst hospitality experience , never again
Stayed 4 nights in Aug 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
UTERLY Disappointing
While i was much looking forward to stay at the hotel with my family . We had our experience ruined before setting foot in our rooms . While my original booking asked to be in the same floor for 3 rooms in which two are connected (for the kids) . As soon as we arrived and asked about the arrangement we asked for and was confirmed with the guest services the day of our booking , we were surprised that that won’t be possible . Instead of trying to accommodate our needs with the same rates we booked with , they Forcibly upgraded us to a higher tier room and charged us the difference of the upgrade which amounted to more then 10,000 SAR !!! The real slap in the face was when I tried to air my frustration to the manager about this ludicrous forced upgrade due to guest services incompetence. The manager who promised to find a way to resolve this , his answer was a 12 piece box of chocolate and a letter . The manager then told us that the breakfast will be on the house . When me and the family went to breakfast the next day , we were surprised that we had to pay full . over that , when I was in the pool , I stayed there for two hours and NO STAFF was there to ask if I needed water or anything to drink. I. had to leave the pool because I was dehydrated and no one was serving us
Stayed 1 night in Aug 2023

10/10 Excellent

Eric

Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Ghazi

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
exceptional stay
Was nice and comfortable stay of 2 nights with great view of the formula 1 at jeddah and sea , Great breakfast with multiple options and helpful waiters,
Stayed 2 nights in Mar 2022

10/10 Excellent

MAJED

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الفخامة التي تبحث عنها تجدها بشنغريلا
اقامة مميزة جدا وتجربة فريدة من نوعها
Stayed 1 night in Mar 2022