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Casablanca Grand Hotel

5.0 star property
Luxury Jeddah hotel in Al-Naeem with 3 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casablanca Grand Hotel

Lobby lounge
Front of property
Coffee shop
Garden
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is AED 616
AED 753 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Suite

Minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Soundproofed
Air conditioning
LED TV
Day bed
Hair dryer
Private bathroom
Deep soaking bathtub
Bathrobes
  • 67 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Minibar, in-room safe, desk, soundproofing

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Day bed
Hair dryer
Private bathroom
Deep soaking bathtub
  • 40 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Private bathroom
Deep soaking bathtub
Bathrobes
Shower/tub combination
  • 38 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Combined shower/tub, deep soaking tub, free toiletries, hair dryer

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Private bathroom
Deep soaking bathtub
Bathrobes
Shower/tub combination
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Jeddah Gateway, an IHG Hotel
Pool
Spa
Parking included
Free WiFi
8.6 out of 10, Excellent, (219)
The price is AED 394
AED 476 total
includes taxes & fees
28 Nov - 29 Nov
Holiday Inn Jeddah Gateway, an IHG Hotel

About the neighborhood

Map
Madinah Road, Infront of Mall of Arabia, Jeddah, 3655

What's nearby

  • Mall of Arabia - 11 min walk - 1.0 km
  • Jeddah International Exhibition Center - 4 min drive - 3.8 km
  • Sultan Mall - 6 min drive - 5.3 km
  • Red Sea Mall - 9 min drive - 9.2 km
  • Jeddah Corniche - 13 min drive - 13.0 km

Getting around

  • King Abdulaziz International Airport Station - 18 min drive
  • King Abdulaziz Intl. Airport (JED) - 15 min drive

Restaurants

  • ‪Urth caffé - ‬12 min walk
  • ‪GRAND Caffe Concerto - ‬12 min walk
  • ‪ستاربكس - ‬11 min walk
  • ‪Applebee's Neighborhood Grill & Bar - ‬11 min walk
  • ‪بارنز - ‬12 min walk

About this property

Casablanca Grand Hotel

Luxury family-friendly hotel near Red Sea Mall
Take advantage of a rooftop terrace, a coffee shop/cafe, and a playground at Casablanca Grand Hotel. Treat yourself to a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and an arcade/game room.
Additional perks include:
  • 2 indoor pools and a children's pool
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a free area shuttle, and babysitting (surcharge)
  • A porter/bellhop, a 24-hour front desk, and multilingual staff
Room features
All 125 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with deep soaking tubs and free toiletries
  • Electric kettles, daily housekeeping, and desks

Languages

Arabic, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 0.5 km

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SAR 120 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Lemograss
  • Ewan
  • Bull grill

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Cribs/infant beds (surcharge)
  • Free area shuttle
  • Free children's club
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Conference space (388 square feet)
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • Massage - Swedish
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 55-inch LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The property offers pick-up shuttle service at the domestic terminal at King Abdulaziz International Airport (JED); drop-off shuttle service at the domestic terminal incurs a fee of SAR 75 per person. Drop-off shuttle service at the international terminal is available for SAR 100 per person; pick-up and drop-off service is available for SAR 180 per person.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 200.0 per night
Cribs (infant beds) are available for SAR 150.0 per day

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 per person
  • Airport shuttle fee: SAR 180 per person
  • Crib (infant bed) fee: SAR 150.0 per day
  • Rollaway bed fee: SAR 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Casablanca Grand Hotel Jeddah
Casablanca Grand Jeddah
Casablanca Grand
Casablanca Grand Hotel Hotel
Casablanca Grand Hotel Jeddah
Casablanca Grand Hotel Hotel Jeddah

Frequently asked questions

Does Casablanca Grand Hotel have a pool?

Yes, this property has 2 Indoor pools and a children's pool.

Is Casablanca Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casablanca Grand Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Casablanca Grand Hotel?

Check-in start time: 4:00 PM; Check-in end time: noon.

What time is check-out at Casablanca Grand Hotel?

Check-out is at noon.

Does Casablanca Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of SAR 180 per person applies.

Where is Casablanca Grand Hotel located?

This family-friendly Jeddah hotel is located in Al-Naeem, within 1 mi (2 km) of Mall of Arabia and Jeddah International Exhibition Center. Heraa International Mall and Hera Street are also within 2 mi (3 km).

Casablanca Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 53 reviews" "
Rating 8 - Good. 19 out of 53 reviews" "
Rating 6 - Okay. 7 out of 53 reviews" "
Rating 4 - Poor. 0 out of 53 reviews" "
Rating 2 - Terrible. 3 out of 53 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 stars hotel near airport and AlArab mall.
Great 5 stars hotel near airport and AlArab mall.
Stayed 1 night in Jul 2024

10/10 Excellent

Tariq

Stayed 1 night in Jan 2024

10/10 Excellent

Meshal, MANAMA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & Service is exceptional
Stayed 1 night in Sep 2023

8/10 Good

Mohammed Sadiq

Traveled with family
Liked: Staff & service
It was ok, No complain …
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice
Definitely I will choose to stay here again.
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Sami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

6/10 Okay

Josh

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

6/10 Okay

FAHAD

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2019

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeddah Break
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay at a new facility that is well furnished, typical 4 stars stay. I would go again, but area is close to airport but not to shopping or recrational activities. Rooms are spacious and comfy with all needed accessories. Soundproofing is excellent and air conditioning as well.
Stayed 1 night in May 2019

6/10 Okay

Turki, Riyadh, KSA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing special, just close to the King Abdulaziz Airport
Stayed 1 night in Apr 2019

10/10 Excellent

Walod, Canada

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was fine until after I checked out. Requested a cab from the hotel. They charged me beforehand only for the cab driver to take us to the wrong airport terminal. Then had to hire another cab driver and pay him an additional 100 SAR to get me to the right terminal. Poor communication between front desk and driver.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean and modern room accessories. Near airport location and close to Arabia Mall
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel , I enjoyed my time and everything was I expected
Stayed 1 night in Nov 2018

8/10 Good

Jonathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself is really good with cery spacious rooms
Stayed 1 night in Sep 2018

8/10 Good

Osama

Good
Stayed 2 nights in Aug 2018

8/10 Good

Aldis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

2/10 Terrible

Mohammed, Jeedah

Liked: Cleanliness
Disliked: Room comfort
It was noisy from the main Road some of the facilities were not fully operational
Stayed 1 night in Jul 2018

10/10 Excellent

Faisal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unforgettable stay
One of the best hotels in Jeddah
Stayed 1 night in Jul 2018

10/10 Excellent

maher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

ABDULAZIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Basim, Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Worst 5 star hotel ever. I was in Jeddah for a business trip, my company chose this hotel because it was the nearest 5 star hotel to the airport. And then I find out that nothing in my room operates normally. The lights, AC, and most important the whole bathroom with the shower, nothing was working. Everything was in a very bad condition, like if the hotel was built in the 18 century! Very disappointed, especially after complaining to the hotel staff... simply no response and no one took an action. Just don’t stay here and find yourself another hotel.
Stayed 1 night in Feb 2018

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had to stay at that hotel because my flight was rescheduled by the airline due to the fog weather. I chose that hotel because it is less than 10 min away from the airport However, the shatle services which is mentioned in the website is NOT CORRECT there is no shatle service and I had to book a car to take me to the airport
Stayed 1 night in Dec 2017