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The Ritz-Carlton Jakarta, Mega Kuningan

5.0 star property
Escape to a serene oasis in Jakarta where you can rejuvenate at the spa or playtime fun for kids. Take advantage of express check-out to make your departure seamless.

Choose dates to view prices

Photo gallery for The Ritz-Carlton Jakarta, Mega Kuningan

Outdoor pool, open 6:00 AM to 9 PM, free cabanas, pool umbrellas
Grand Villa, 1 Bedroom, Non Smoking | Private pool
City view
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking available
  • Breakfast available
  • Spa
The current price is AED 526
AED 637 total
includes taxes & fees
7 Mar - 8 Mar

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Grand Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed, Non Smoking, City View

Club Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Dining table
  • 250 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 110 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Villa, 1 Bedroom, Non Smoking

Grand Villa, 1 Bedroom, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Villa, 1 Bedroom, Non Smoking

Highlights

Patio
Soundproofed
Private plunge pool
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
  • 76 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking, City View

Presidential Suite, 1 King Bed, Non Smoking, City View | Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed, Non Smoking, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Dining table
  • 400 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Grand Room, Multiple Beds, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, Multiple Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Grand Room, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio, 1 King Bed, Non Smoking

Grand Studio, 1 King Bed, Non Smoking | Premium bedding, minibar, in-room safe, desk

Grand Studio, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
Dining table
  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, Multiple Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 63 sq m
  • City view
  • Sleeps 3
  • 2 King Beds

View all photos for Grand Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Refrigerator
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 63 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

City view

Four Seasons Hotel Jakarta

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 342 reviews
The price is AED 635
AED 768 total
includes taxes & fees
1 Mar - 2 Mar
Four Seasons Hotel Jakarta

About the neighborhood

Map
Jl. DR. Ide Anak Agung Gde Agung, Kav.E.1.1 no.1, Jakarta, Jakarta, 12950

What's nearby

  • Lotte Shopping Avenue - 10 min walk
  • Kota Kasablanka Mall - 4 min drive
  • Balai Sidang Jakarta Convention Center - 4 min drive
  • Grand Indonesia - 6 min drive
  • Gelora Bung Karno Stadium - 7 min drive

Getting around

  • Bendungan Hilir Station - 2 min drive
  • Kuningan Station - 16 min walk
  • Soekarno-Hatta Intl. Airport (CGK) - 44 min drive

Restaurants

  • ‪Club Lounge - ‬2 min walk
  • ‪The Executive Lounge - ‬3 min walk
  • ‪Asia Restaurant - ‬1 min walk
  • ‪Sailendra - ‬3 min walk
  • ‪J.Sparrow's Bar & Grill - ‬4 min walk

About this property

The Ritz-Carlton Jakarta, Mega Kuningan

Luxury family-friendly hotel near Lotte Shopping Avenue
Located close to Setiabudi One and Kota Kasablanka Mall, The Ritz-Carlton Jakarta, Mega Kuningan provides an airport shuttle, a terrace, and a garden. Get out on the links at this hotel and enjoy amenities such as a driving range. Treat yourself to a Swedish massage, a facial, or aromatherapy at The Ritz-Carlton Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Fitness classes are offered at the health club; the property also has a playground, dry cleaning/laundry services, and a bar. In addition to a business center and a free kid's club, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • Express check-out, express check-in, and coffee/tea in the lobby
  • A computer station, massage treatment rooms, and ATM/banking services
Room features
All 318 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Designer toiletries, separate tubs/showers, and hair dryers
  • LCD TVs with premium channels and DVD players
  • Wardrobes/closets, recycling, and refrigerators

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (IDR 100000 per day)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 157300 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Asia Restaurant
  • Lobo & Juno
  • Ozone

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Playground
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (17222 square feet of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 19 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Rooftop garden
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • DVD player
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1000000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 157300 per person
  • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

Jakarta Ritz-Carlton
Mega Kuningan Ritz-Carlton
Ritz-Carlton Jakarta Kuningan
Ritz-Carlton Jakarta Mega Kuningan
Ritz-Carlton Kuningan
Ritz-Carlton Kuningan Jakarta
Ritz-Carlton Mega Kuningan
Ritz-Carlton Mega Kuningan Hotel
Ritz-Carlton Mega Kuningan Hotel Jakarta
Ritz-Carlton Mega Kuningan Jakarta
Ritz-Carlton Jakarta Mega Kuningan Hotel
Jakarta Ritz Carlton
Ritz-Carlton Jakarta Hotel Jakarta
Ritz Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel
The Ritz-Carlton Jakarta, Mega Kuningan Jakarta
The Ritz-Carlton Jakarta, Mega Kuningan Hotel Jakarta

Frequently asked questions

Does The Ritz-Carlton Jakarta, Mega Kuningan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–9 PM.

How much does it cost to stay at The Ritz-Carlton Jakarta, Mega Kuningan?

As of 22 February 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton Jakarta, Mega Kuningan on 28 February 2025 start from $173.38, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Ritz-Carlton Jakarta, Mega Kuningan pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Ritz-Carlton Jakarta, Mega Kuningan?

Valet parking is available for IDR 100000 per day.

What time is check-in at The Ritz-Carlton Jakarta, Mega Kuningan?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at The Ritz-Carlton Jakarta, Mega Kuningan?

Check-out is at noon.

Does The Ritz-Carlton Jakarta, Mega Kuningan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 682000 per vehicle applies.

Where is The Ritz-Carlton Jakarta, Mega Kuningan located?

This family-friendly Jakarta hotel is located in the business district, within 1 mi (2 km) of Lotte Shopping Avenue and Setiabudi One. Kota Kasablanka Mall and Jakarta World Trade Center are also within 2 mi (3 km). Kuningan Station is 16 minutes by foot and Rasuna Said Station is 19 minutes.

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The Ritz-Carlton Jakarta, Mega Kuningan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 381 out of 544 reviews
Rating 8 - Good. 107 out of 544 reviews
Rating 6 - Okay. 29 out of 544 reviews
Rating 4 - Poor. 14 out of 544 reviews
Rating 2 - Terrible. 13 out of 544 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
A very good hotel with courteous, efficient and prompt service. One of the better 5 star hotels in Jakarta
Stayed 1 night in Nov 2024

10/10 Excellent

Daklala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Nov 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to Stay
Amazing staff
Stayed 1 night in Sep 2024

10/10 Excellent

Henty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place with great hospitality
Stayed 2 nights in Jun 2024

10/10 Excellent

ANTOINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with amazing staff
The pool plunge room is like being in vacation in the middle of the city! Great staff, super welcoming, professional and friendly. Highly recommended for a stay in Jakarta!
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service, beautiful and comfortable room, nice amendities. My new favorite hotel un Jakarta!
Stayed 1 night in Apr 2024

10/10 Excellent

KAZUYASU

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really the No.1 hotel in the world we have experienced in the last 25 years in almost 30 countries. Room, atmosphere, staff's services were excellent and especially food in the Club restaurant was incredibly good during 3 consecutive days from the breakfast, lunch and dinner with free. Club restraint staff services were very smooth and efficient and comfortable in every aspect. Will recommend everyone to stay this hotel anyway.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cidiço Masonga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice views and every comfort you could want.
Stayed 3 nights in Sep 2023

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d love to recommend others, such a nice and safe spot
Stayed 1 night in Sep 2023

10/10 Excellent

Akin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice and clean. Staff is so polite and helpful.
Stayed 2 nights in Nov 2022

2/10 Terrible

ALI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated hotel
Very old hotel , furniture in bad condition, everything is out dated, not good value for money, search for other new hotels better
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
The hotel is not quite new but still well maintained. Breakfast is OK but room to improve in terms of choice of selections.
Stayed 1 night in Jun 2023

10/10 Excellent

Maximilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole team made me welcome and gave us outstanding service! Best hotel in Jakarta
Stayed 2 nights in Aug 2022

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
A great hotel made even better by the superb staff that work tirelessly to service your every need. Excellent food, comfort and amenities. Well done to Everyone involved in making our stay a thoroughly enjoyable experience.
Stayed 3 nights in Oct 2022

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Absolutely top notch service!
Stayed 2 nights in Aug 2022

10/10 Excellent

VIVIAN

Liked: Cleanliness, staff & service, property conditions & facilities
beautifull
Stayed 2 nights in Apr 2023

10/10 Excellent

ALBA C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
My room was so comfortable and equiped for my business trip, with the coffe machine and water that I could concentrate in my job perfectly while preparing for my important meeting.
Stayed 2 nights in Feb 2024

8/10 Good

Sharif Haliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel, a bit dated. Can do without the torns in the curtains.
Stayed 4 nights in Sep 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great club lounge service but the swimming pool wasn't clean enough.
Stayed 5 nights in Sep 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities
The staff and service were top notch and impressive! From the chef, servers, assistant manager (Michelle) and director of F&B are made you feel like home. Definitely this hotel will be my first choice to stay in Jakarta. Regards, Alex Lumempouw
Stayed 1 night in Sep 2022

8/10 Good

Ler Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checked in and out was a bit slow. We arried 5 minutes before 3pm, yet the room was not ready until 3:45pm!! This was not a five star quality service!
Stayed 1 night in Feb 2024

8/10 Good

Boy

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is good in good location, the problem is they put info in the lobby for brunch start at 10.30 but we we cam to have a brunch restaurant say that brunch start in 11.30 :( we were hungry and have to wait because of that :(
Stayed 1 night in Oct 2022

2/10 Terrible

Elizabeth

Disliked: Staff & service
When I searched for hotels that provided transportation to and from the airport on Expedia, this hotel was listed at the top. I booked it solely for that reason to make travel easier. However, they made us pay for transportation to and from the airport which was over $80. How ridiculous as the hotel was quite expensive to begin with. I am very frustrated and will never book with this hotel again.
Stayed 2 nights in May 2023

6/10 Okay

Wan Yee

Liked: Cleanliness
Disliked: Staff & service
Disappointing experience
We were given a smoking room when we booked a non-smoking room. When we questioned the hotel reception, they insisted that it is a non-smoking room when it obviously smells like one and the house keeping staffs told us it is in fact a smoking floor/room. The hotel management insisted that non-smoking room is not available otherwise until we requested for a refund and miraculously there is a non-smoking room available for us. Wasted a lot of our time to check in. Hotel room is clean but dated. Breakfast is average. Location is not very convenient from the airport train service. Stayed in 3 different hotels during our trip to Indonesia, unfortunately we have the worst experience at Ritz Carlton Mega Kuningan.
Stayed 2 nights in Dec 2023

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, good location!
Very nice hotell at a great location close to center of Jakarta. The service from staff is excellent and they are extremely helpful and polite. I stayed 4 nights with access to Club Lounge, all meals included. It was ok but not so much to choose from on the menu. Sometimes they did not even have a local Bintang left. One time they ran out of chicken and after talking to 3 people and 20 min later they managed to give me a sandwich. Room was nice and clean. Bed fantastic. Had some trouble setting temperature in the shower so sometimes it was too hot. On floor 5 they had the pool which was surprisingly the same depth all the way. Gym was good and they had a jogging track around the hotell building which was really nice. Food and drinks in the lobby cafe was over priced. All and all I might consider to come back.
Stayed 4 nights in Nov 2022