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Ramada by Wyndham Serpong

3.0 star property
South Tangerang hotel in Bumi Serpong Damai with a full-service spa and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ramada by Wyndham Serpong

Exterior
Exterior
Outdoor pool
Reception
Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Pool
  • Spa
  • 24/7 front desk

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room

In-room safe, desk, laptop workspace, soundproofing

Superior Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, laptop workspace, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Coffee/tea maker
Free bottled water
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

In-room safe, desk, laptop workspace, soundproofing

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Queen Room

In-room safe, desk, laptop workspace, soundproofing

Superior Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, soundproofing

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, soundproofing

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Mercure Serpong Alam Sutera

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8.8 out of 10, Excellent, (265)
The price is AED 195
AED 236 total
includes taxes & fees
12 Jan - 13 January 2025
Mercure Serpong Alam Sutera

About the neighborhood

Map
Jl. Raya Serpong No.89, Cilenggang,, Serpong, Kota, South Tangerang, Banten, 15310

What's nearby

  • Eka Hospital - 20 min walk - 1.7 km
  • Indonesia Convention Exhibition (ICE) - BSD City - 5 min drive - 4.3 km
  • QBig BSD City - 5 min drive - 5.2 km
  • Aeon Mall BSD City - 6 min drive - 4.7 km
  • Summarecon Mall Serpong - 12 min drive - 11.5 km

Getting around

  • Serpong Station - 6 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 39 min drive

Restaurants

  • ‪Nasi Uduk & Seafood Pak John Cab Ps8 Alsut - ‬3 min drive
  • ‪Lembur Kuring - ‬14 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Gion - ‬4 min drive
  • ‪Léko - ‬4 min drive

About this property

Ramada by Wyndham Serpong

Hotel located in Bumi Serpong Damai
An airport shuttle, a bar, and a full-service spa are just a few of the amenities provided at Ramada by Wyndham Serpong. Be sure to enjoy a meal at Kayumanis, the on-site restaurant. Guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and concierge services
  • Barbecue grills, smoke-free premises, and a front-desk safe
Room features
All 93 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM - 10:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: IDR 95000 for adults and IDR 47500 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Kayumanis

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms - 3

Outdoors

  • BBQ grill(s)

Spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 95000 for adults and IDR 47500 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Airport shuttle fee per child: IDR 350000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SAHID SERPONG Banten
SAHID SERPONG Hotel Banten
Hotel SAHID SERPONG Banten
Banten SAHID SERPONG Hotel
Hotel SAHID SERPONG
Sahid Serpong Hotel
Hotel Sahid Serpong Serpong
Serpong Sahid Serpong Hotel
Hotel Sahid Serpong
Sahid Serpong Serpong
Sahid Hotel
Sahid
Sahid Serpong
Ramada by Wyndham Serpong Hotel
Ramada by Wyndham Serpong South Tangerang
Ramada by Wyndham Serpong Hotel South Tangerang

Frequently asked questions

Does Ramada by Wyndham Serpong have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM.

Is Ramada by Wyndham Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ramada by Wyndham Serpong?

Self parking is free at this property.

What time is check-in at Ramada by Wyndham Serpong?

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Ramada by Wyndham Serpong?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Ramada by Wyndham Serpong provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–10:00 PM on request. A fee of IDR 350000 per vehicle applies.

Where is Ramada by Wyndham Serpong located?

Located in Bumi Serpong Damai, this spa hotel is within 1 mi (2 km) of Eka Hospital and TerasKota. BSD Xtreme Park and Ocean Park are also within 2 mi (3 km). Serpong Station is 26 minutes by foot.

Ramada by Wyndham Serpong Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 3 out of 14 reviews" "
Rating 4 - Poor. 2 out of 14 reviews" "
Rating 2 - Terrible. 1 out of 14 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, room comfort
Great staff.
The staff made up for the fact the hotel building is a bit dated. Very clean, fantastic breakfast, close to Serpong train station and newer/modern Aeon Mall BSD City. Special thanks to Yudi, Edy, Dina, Asya and Rahmat and the rest of the staff that I didn't get names. Very professional and well managed. Thank you for 6 nights, would book again.
Stayed 6 nights in Sep 2024

10/10 Excellent

Zulk, Langley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 5 nights in May 2024

6/10 Okay

Henry

Business traveler
Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit Indonesia on a regular basis now because I have a fiancé and plan to retire there soon. The routine is to meet my gal in Jakarta, spend a few days then travel around before returning to Jakarta for a few more before I depart. This is the first time I rebooked the same place because we did like it there. I realized that I had over booked by 1 day and asked for a refund on 1 day but they declined. I would have understood if it was during peak season, but it wasn’t and they were not really inconvenienced. I would have made the refund as a gesture of good will, knowing the value of good customer service. I am not saying that I won’t return but if there is a choice to be made, I will remember. It’s a good hotel but I think they could rethink policy considering customer loyalty.
Stayed 5 nights in Apr 2023

10/10 Excellent

MOHAMMED

Stayed 1 night in Jan 2023

8/10 Good

STEEVE

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good quality for the price but improvments are required. Paint needs to be redone on the walls, bathroom is so tiny for the size of that room. A little bigger would have been great since our room was quite big.
Stayed 2 nights in Oct 2022

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, but overpriced
The Junior suite was pretty decent, but too expensive (~$50 per night). *** Positive *** Always diligently delivering cutlery when needed. Always friendly over the phone. Room was spacious, except the bathroom. Sheets felt clean. No stale smells in the room. *** Negative *** Some of the young cleaning staff cleaned in a lazy way (skipping half the floor, including very dirty area under the bed). Forgot to change floor mats multiple times until I made an issue out of it. Tiny shower cubicle. Staff do no speak English (well). Windows do not close well, so even though you are on a high floor, you can still hear loud noises from outside.
Stayed 7 nights in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Jack

Business traveler
Liked: Cleanliness
Disliked: Amenities
NA nothing special, Breakfast was lousy. No service.
Stayed 2 nights in Oct 2019

6/10 Okay

Irene

Liked: Staff & service, property conditions & facilities, room comfort
The room size is pretty good however compare to the room size, the shower box is very small. Overall it look clean except the towel
Stayed 1 night in Aug 2019

4/10 Poor

Naoki

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

YUKI

Stayed 4 nights in Jul 2024

2/10 Terrible

Moriyama

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

palsung

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i never will have next stay dirty and horrible
Stayed 3 nights in Nov 2023