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Horison Grand Serpong

4.0 star property
Tangerang hotel in Pinang with spa services and a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Horison Grand Serpong

View from property
Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Lounge
View from property

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Housekeeping
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

Highlights

Air conditioning
Refrigerator
LCD TV
Day bed
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
Refrigerator
LCD TV
Day bed
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Family Room, 2 Bedrooms

Highlights

Air conditioning
Refrigerator
LCD TV
Day bed
2 bedrooms
Hair dryer
Private bathroom
Electric kettle
  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, 3 Bedrooms

Family Room, 3 Bedrooms | In-room safe, desk, free WiFi, bed sheets

Family Room, 3 Bedrooms

Highlights

Air conditioning
Refrigerator
LCD TV
Day bed
3 bedrooms
Hair dryer
Private bathroom
Electric kettle
  • 64 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
LCD TV
Day bed
Hair dryer
Private bathroom
Electric kettle
Free bottled water
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Zest Airport Jakarta by Swiss-Belhotel International

Spa
Parking included
Free WiFi
Restaurant
7.4 out of 10, Good, (296)
Zest Airport Jakarta by Swiss-Belhotel International

About the neighborhood

Map
Jl. MH. Thamrin KM 2,7, Kebon Nanas, Tangerang, 15143

What's nearby

  • Primaya Hospital Tangerang - 12 min walk - 1.0 km
  • Mall Alam Sutra - 3 min drive - 2.7 km
  • Summarecon Mall Serpong - 5 min drive - 4.7 km
  • University Multimedia Nusantara - 6 min drive - 6.2 km
  • Living World - 6 min drive - 5.5 km

Getting around

  • Jakarta Bojong Indah Station - 15 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 28 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Kafe Hitam Putih - ‬6 min drive
  • ‪Pondok Sate Tegal Ibu Rita - ‬9 min walk
  • ‪Sekolah Dian Harapan - ‬7 min drive
  • ‪Istana Nelayan Serpong Town Square - ‬6 min walk

About this property

Horison Grand Serpong

Upscale hotel near Summarecon Mall Serpong
Consider a stay at Horison Grand Serpong and take advantage of dry cleaning/laundry services, a bar, and a business center. Treat yourself to a massage or other spa services. The on-site restaurant, Lotus Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and luggage storage
  • Massage treatment rooms, a porter/bellhop, and meeting rooms
  • Smoke-free premises, an elevator, and concierge services
Room features
All 305 rooms offer comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (IDR 5000 per stay)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 123000 for adults and IDR 61500 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Lotus Restaurant

Things to do

  • Spa services

Family friendly

  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Spa

  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 123000 for adults and IDR 61500 for children
  • Self parking fee: IDR 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Best Western Serpong
Best Western Serpong Hotel
Best Western Serpong Hotel Tangerang
Best Western Serpong Tangerang
Grand Serpong Hotel Tangerang
Grand Serpong Tangerang
Grand Serpong
Horison Grand Serpong Hotel Tangerang
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang
Grand Serpong Hotel
Horison Grand Serpong Hotel
Horison Grand Serpong Tangerang

Frequently asked questions

Is Horison Grand Serpong pet-friendly?

No, pets are not allowed at this property.

How much is parking at Horison Grand Serpong?

Self parking is available for IDR 5000 per stay.

What time is check-in at Horison Grand Serpong?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Horison Grand Serpong?

Check-out is at noon.

Where is Horison Grand Serpong located?

Located in Pinang, this hotel is within 2 mi (3 km) of Primaya Hospital Tangerang, Mall Alam Sutra, and Summarecon Mall Serpong. Bina Nusantara University and Modern Golf and Country Club are also within 3 mi (5 km).

Horison Grand Serpong Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 3 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

6.4/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

prima

Junky cheap hotel
Stayed 1 night in Apr 2024

2/10 Terrible

waddah, kl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1
Very bad and food sirvice laie bout loctions too far way from cental park
Stayed 2 nights in Dec 2017

4/10 Poor

JAMES

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
GS Hotel
This Hotel was described as four star, so i booked the room. The room was very small and basic and there was a terrible smell coming from the drain in the toilet. I would say this is a two star Hotel at best. The house keeping was excellent
Stayed 3 nights in Nov 2017

10/10 Excellent

Adel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, good service
Good location, good service
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with good city view but....
Nice room and breakfast. Air-conditioning and Gym's conditions lack maintenance and nearby mall seems deserted. Convenient to airport and workplace near Tengarang.
Stayed 2 nights in Aug 2017

10/10 Excellent

Ronny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would be great if breakfast was included and the pool is free.
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Location was good
Cleanliness can be improved and the air con was a bit noisy
Stayed 1 night in Jul 2017

8/10 Good

Gary, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
LONG way from the airport!

6/10 Okay

Verified traveler

Liked: Staff & service
Is not a 4 stars hotel
It is a simple hotel, the rooms are small, the staff is very friendly.

4/10 Poor

Toshiyuki

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
浴室の温水容量が少なすぎて使い物にならない。
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很舒适的酒店
很舒适的酒店，就是没有直达大堂的楼梯，高峰期想走楼梯下楼都下不来，转了两趟货梯才下到大堂的。另外打扫卫生的服务员真心不贪，每次只拿4000印尼盾（相当于人民币2元）的小费，多的都不拿的。

4/10 Poor

Yuichiro

Disliked: Cleanliness, staff & service
was not good flont
I have resevation of Japanese only. counter request me English one. so it was time loss.
Stayed 1 night in Aug 2017