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Holiday Inn Express Jakarta Pluit Citygate by IHG

3.5 star property
Central hotel with free breakfast connected to a shopping center in Jakarta

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Photo gallery for Holiday Inn Express Jakarta Pluit Citygate by IHG

View from room
Exterior
Point of interest
City view
City view
Minutes from Mangga Dua, Holiday Inn Express Jakarta Pluit Citygate offers an urban retreat with continental breakfast and a rooftop terrace. Stay active at the 24-hour gym or unwind with shopping on site. With in-room WiFi, luggage storage, and multilingual staff available to assist you.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Parking included
The current price is AED 162
AED 218 total
includes taxes & fees
17 Feb - 18 Feb

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Twin Bed (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Twin Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Corner

Standard Room, 1 Queen Bed, Corner | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • 24 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

View from room

Standard Room, 1 Queen Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
Down duvet
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 344 reviews
The price is AED 136
AED 187 total
includes taxes & fees
21 Feb - 22 Feb
Holiday Inn & Suites Jakarta Gajah Mada by IHG

About the neighborhood

Map
Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440

What's nearby

  • Dunia Fantasi - 7 min drive
  • Jakarta History Museum - 7 min drive
  • Mangga Dua Square - 9 min drive
  • Central Park Mall - 9 min drive
  • Mangga Dua - 9 min drive

Getting around

  • Jakarta Duri Station - 6 min drive
  • Stasiun MRT - Setiabudi - 12 min drive
  • Soekarno-Hatta Intl. Airport (CGK) - 26 min drive

Restaurants

  • ‪Ah Mei Cafe - ‬1 min walk
  • ‪KOI Café - ‬3 min walk
  • ‪Zenbu House of Mozaru - ‬1 min walk
  • ‪Shaburi - ‬1 min walk
  • ‪Din Tai Fung Chef's Table - ‬1 min walk

About this property

Holiday Inn Express Jakarta Pluit Citygate by IHG

Hotel near Dunia Fantasi
Located close to Mangga Dua, Holiday Inn Express Jakarta Pluit Citygate by IHG provides free continental breakfast, a terrace, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym.
You'll also find perks like:
  • Free self parking
  • A banquet hall, a 24-hour front desk, and multilingual staff
  • Luggage storage, an elevator, and free newspapers
Room features
All 297 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Pillowtop mattresses and down comforters
  • Bathrooms with hydromassage showers and free toiletries
  • 32-inch LCD TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant

Things to do

  • 24-hour fitness center
  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (2056 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 161
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Holiday Inn Express Jakarta Pluit
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Pluit
Holiday Inn Express Pluit Citygate
Holiday Inn Express Pluit Citygate Hotel
Holiday Inn Express Pluit Citygate Hotel Jakarta
Holiday Inn Express Jakarta Pluit Citygate Hotel
Inn Express Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate
Holiday Inn Express Jakarta Pluit Citygate by IHG Hotel
Holiday Inn Express Jakarta Pluit Citygate an IHG Hotel
Holiday Inn Express Jakarta Pluit Citygate by IHG Jakarta
Holiday Inn Express Jakarta Pluit Citygate by IHG Hotel Jakarta

Frequently asked questions

Is Holiday Inn Express Jakarta Pluit Citygate by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Express Jakarta Pluit Citygate by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Jakarta Pluit Citygate by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Jakarta Pluit Citygate by IHG?

Check-out is at noon.

Where is Holiday Inn Express Jakarta Pluit Citygate by IHG located?

Located in Jakarta Utara, this hotel is 4.4 mi (7.1 km) from Dunia Fantasi and 5.6 mi (9.1 km) from Mangga Dua.

Holiday Inn Express Jakarta Pluit Citygate by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 143 out of 492 reviews
Rating 8 - Good. 233 out of 492 reviews
Rating 6 - Okay. 76 out of 492 reviews
Rating 4 - Poor. 28 out of 492 reviews
Rating 2 - Terrible. 12 out of 492 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

emmet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff.
Stayed 3 nights in Jan 2025

10/10 Excellent

Agha, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard at front desk was very helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around from this location
Stayed 3 nights in Dec 2024

10/10 Excellent

Lim

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kee Leong, Jackie, Punggol

Business traveler
Liked: Cleanliness, staff & service, amenities
The hotel is well priced and very convenient, jist next to Emporium Pluit City. Breakfast is nice too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Bhonni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Marsha

Traveled with family
Disliked: Cleanliness
The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place.
Stayed 4 nights in Sep 2024

4/10 Poor

Lina

Traveled with family
Not too pleased with my recent stay!
The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Stayed 6 nights in Aug 2024

4/10 Poor

Lina

Traveled with family
Not too pleased with recent stay!
The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar.
Stayed 3 nights in Aug 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

SHUQI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

RUDOLPH

Liked: Cleanliness, staff & service
The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio.
Stayed 1 night in Aug 2024

8/10 Good

Rupert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Express Jakarta Pluit Citygate
Used as a base for some work locally comfortable and helpful staff
Stayed 7 nights in Jul 2024

10/10 Excellent

RUDOLPH

Liked: Property conditions & facilities
Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Business trip
Hotel is conveniently close to airport good for short stay not recommended for long. Breakfast was average
Stayed 10 nights in Jul 2024

10/10 Excellent

DANIEL, Woodinville

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

8/10 Good

Kristina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, breakfast was a bit disappointing.
Stayed 5 nights in Jun 2024

8/10 Good

Irene

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Check-in was smooth and straight forward. The receptionist staff were pleasant and professional, so did the member of staff who served the breakfast. The room was standard as expected, however, the carpet was stained and looks dirty. There were dirty marks on the bedsheet and pillows. I called the reception and they immediately sent someone who changed the bedsheet and all pillow covers. This member of housekeeping team they sent to my room was very polite and friendly. The next morning I found one if the bath towells smells musty..as if it hadn't been washed. Thankfully the other bath towell was fresh and clean. Not all member of staff was friendly, one of the staff member who responsibles to look after the lift was very very rude. Even after he said that maybe the lift emergency phone was broken, still he remains rude at that point. I will not stay in this hotel again.
Stayed 1 night in Apr 2024

6/10 Okay

James

Stayed 2 nights in Apr 2024

10/10 Excellent

Gunawan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with superb Breakfast!
Stayed 3 nights in Apr 2024

10/10 Excellent

Tony, Fort Worth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction.
Stayed 2 nights in Apr 2024

10/10 Excellent

SUJANI

Stayed 1 night in Mar 2024

2/10 Terrible

Senem

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

6/10 Okay

Lawrence

Terrible hotel. Hotel reception in some far corner with no direct access. Breakfast is quite a waste of time, only thing that was presentable was fried eggs.
Stayed 2 nights in Feb 2024