Crowne Plaza Hotel Jakarta, an IHG Hotel

4.5 star property
Luxury Jakarta hotel in Setiabudi with 2 restaurants

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January 2025

Photo gallery for Crowne Plaza Hotel Jakarta, an IHG Hotel

Outdoor pool
Couples treatment rooms
Minibar, in-room safe, desk, blackout drapes
Interior
Point of interest

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking included
  • Gym

Room options

Similar properties

About the neighborhood

Map
Jln.Gatot Subroto Kav.2-3, Jakarta, Jakarta, 12930

What's nearby

  • Grand Indonesia - 6 min drive - 4.4 km
  • Blok M Square - 6 min drive - 5.0 km
  • Gelora Bung Karno Stadium - 6 min drive - 3.8 km
  • Thamrin City Shopping Mall - 6 min drive - 4.9 km
  • Kota Kasablanka Mall - 7 min drive - 7.8 km

Getting around

  • Pancoran Station - 4 min drive
  • Istora MRT Station - 15 min walk
  • Halim Perdanakusuma Intl. Airport (HLP) - 20 min drive

Restaurants

  • ‪Boca Rica - ‬1 min walk
  • ‪Maroush - ‬1 min walk
  • ‪A&W - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪Oma Ely on 56 - ‬2 min walk

About this property

Crowne Plaza Hotel Jakarta, an IHG Hotel

Luxury hotel near Grand Indonesia
Located close to Embassy of Canada and Blok M Square, Crowne Plaza Hotel Jakarta, an IHG Hotel provides an airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to some rest and relaxation at Crowne Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Japanese cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Limo/town car service, buffet breakfast (surcharge), and a computer station
  • 9 meeting rooms, a banquet hall, and a front-desk safe
Room features
All 357 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch TVs with cable channels
  • Free tea bags/instant coffee, electric kettles, and daily housekeeping

Languages

English, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: USD 12.5 for adults and USD 7 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Beranda Cafe
  • Yakitori Chidori
  • Semanggi Lounge

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2303 square feet of space)
  • Meeting rooms - 9

Spa

  • 2 treatment rooms
  • Couples treatment room(s)
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between January 1 and June 30.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.5 for adults and USD 7 for children
  • Airport shuttle fee: USD 62 per vehicle (one way)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Crowne Plaza Hotel Jakarta
Crowne Plaza Jakarta
Jakarta Crowne Plaza Hotel
Jakarta Crowne Plaza
Crowne Plaza Hotel Jakarta
Crowne Plaza Jakarta, An Ihg
Crowne Plaza Hotel Jakarta an IHG Hotel
Crowne Plaza Hotel Jakarta, an IHG Hotel Hotel
Crowne Plaza Hotel Jakarta, an IHG Hotel Jakarta
Crowne Plaza Hotel Jakarta, an IHG Hotel Hotel Jakarta

Frequently asked questions

Does Crowne Plaza Hotel Jakarta, an IHG Hotel have a pool?

Yes, this property has an outdoor pool.

Is Crowne Plaza Hotel Jakarta, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Hotel Jakarta, an IHG Hotel?

Check-out is at noon.

Does Crowne Plaza Hotel Jakarta, an IHG Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 62 per vehicle applies.

Where is Crowne Plaza Hotel Jakarta, an IHG Hotel located?

Located in Setiabudi, this luxury hotel is 0.9 mi (1.4 km) from Embassy of Canada and within 3 mi (5 km) of Grand Indonesia and Kota Kasablanka Mall. Blok M Square and Thamrin City Shopping Mall are also within 3 mi (5 km). Istora MRT Station is 15 minutes by foot and Bendungan Hilir Station is 18 minutes.

Crowne Plaza Hotel Jakarta, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 58 out of 305 reviews" "
Rating 8 - Good. 132 out of 305 reviews" "
Rating 6 - Okay. 68 out of 305 reviews" "
Rating 4 - Poor. 33 out of 305 reviews" "
Rating 2 - Terrible. 14 out of 305 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Ambience! Thank you 🙏 God bless ! More power
Stayed 3 nights in Mar 2020

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

2/10 Terrible

Yang Leng

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
2 night stay with broken aircon and change 3 rooms! Hotel not ready with new preium room but forcing guest to pay upgrade to stay during checkin
Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Why is no breakfast included
Stayed 1 night in Jan 2020

8/10 Good

Xiaohua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Suleman

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 11 nights in Oct 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Tjioe giok ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Gonzalez

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
All good Rooms need a bit more light
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay here. Been here a couple of times. Love how grand the room and hotel is although the room rate & price might be on a pricier side as compared to other hotels in Jakarta.
Stayed 1 night in Sep 2019

6/10 Okay

Alan

Liked: Cleanliness, staff & service
Good
The hotel is generally OK! Price is reasonable. But I think they need to et the 4 lifts working instead of 2.
Stayed 2 nights in Jul 2019

10/10 Excellent

Chee Keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 5 nights in Jul 2019

8/10 Good

SANGIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

4/10 Poor

Don

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Room needed update. Old peeling wallpaper, old tub with missing grout, etc.
Stayed 2 nights in Jul 2019

8/10 Good

LAN CHIU HSIANG

Liked: Staff & service, property conditions & facilities, room comfort
The old room has very bad smell in it
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Staff were great but the room is a tired and a little dark inside the rooms.
Stayed 4 nights in Apr 2019

8/10 Good

YU

Liked: Staff & service
Disliked: Property conditions & facilities
Clasicc hotel
Service was nice, but facility looks a bit old. Wifi was broken, hair dryer was also broken...
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveler

Stayed 5 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2019

8/10 Good

Verified traveler

Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Good place but some areas under upgrading
Place is grand but bit old. Room isolation is not the best, can hear activity from other room. Service is good and people are nice.
Stayed 2 nights in Mar 2019

10/10 Excellent

Low Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family hotel
We are happy with our stay the staff are all very friendly make us feel at home the breakfast are the coffee shop need to make some changes on the menu for our 3 days stay the breakfast menu is the same overall our dtay was good and comfortable
Stayed 3 nights in Feb 2019