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Fairmont Jaipur

5.0 star property
Suburban hotel with 2 restaurants and a full-service spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fairmont Jaipur

Couples treatment rooms, steam room, body treatments, aromatherapy
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Indoor wedding
Suite, 1 King Bed with Sofa bed, Terrace | Terrace/patio
Couples treatment rooms, steam room, body treatments, aromatherapy

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Spa
  • Room service
The price is AED 1,078
AED 1,272 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room, 2 Double Beds

Deluxe Twin Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Twin Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 Double Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
Separate bedroom
  • 51 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont King, Room, 1 King Bed, Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont King, Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Pillowtop bed
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Twin Room, 2 Double Beds

Fairmont Gold, Twin Room, 2 Double Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Twin Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont Gold, Room, 1 King Bed

Fairmont Gold, Room, 1 King Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Terrace

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed with Sofa bed, Terrace

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont, Suite, 1 Double Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont, Suite, 1 Double Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont, Twin Room, 2 Double Beds

Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont, Twin Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Fairmont King, Room, 1 King Bed, Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Fairmont King, Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Twin Room, 2 Double Beds, View

Premium bedding, pillowtop beds, minibar, in-room safe

Signature Twin Room, 2 Double Beds, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Signature Room, 1 King Bed, View

Premium bedding, pillowtop beds, minibar, in-room safe

Signature Room, 1 King Bed, View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Ceiling fan
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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Room

The Leela Palace Jaipur

Pool
Breakfast included
Spa
Kids pool
9.8 out of 10, Exceptional, (90)
The price is AED 1,638
AED 1,933 total
includes taxes & fees
3 Jan - 4 January 2025
The Leela Palace Jaipur

About the neighborhood

Map
2, Riico Kukas, Jaipur, Amer, Rajasthan, 303101

What's nearby

  • Amber Fort - 9 min drive
  • Jal Mahal - 13 min drive
  • Hawa Mahal - 15 min drive
  • City Palace - 15 min drive
  • Nahargarh Fort - 25 min drive

Getting around

  • Vivek Vihar Station - 23 min drive
  • Sanganer Airport (JAI) - 51 min drive

Restaurants

  • ‪Madeira Bar and Terrace - ‬4 min walk
  • ‪Latest Recipe - ‬1 min walk
  • ‪Sukh Mahal - ‬4 min drive
  • ‪Aza, fairmont - ‬4 min walk
  • ‪Zoya - ‬3 min walk

About this property

Fairmont Jaipur

Luxury eco-certified hotel near Amber Fort
A poolside bar, a rooftop terrace, and an art gallery on site are just a few of the amenities provided at Fairmont Jaipur. Indulge in a body treatment, a facial, and a massage at the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Asian cuisine. Enjoy the gym, as well as activities like hiking/biking. In addition to designer stores on site and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 50+ Mbps.
You'll also find perks like:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and free bicycle rentals
  • Extended parking, an electric car charging station, and express check-out
Room features
All 245 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-compatible safes.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and designer toiletries
  • LED TVs with digital channels
  • Coffee/tea makers, ceiling fans, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 6-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • RV/bus/truck parking on site
  • Extended parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: INR 1475 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Anjum
  • Zarin The Pan Asian
  • Aza
  • Zoya
  • Zia

Things to do

  • Arcade/game room
  • Art gallery
  • Children's pool
  • Designer stores
  • Fitness center
  • Free bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (90000 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture & ecosystem education
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Local meal delivery service
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to a special event, this property's swimming pool will be closed on the following dates in January 2025 : 01st, 02nd, 03rd, 04th, 05th, 11th, 12th, 16th, 18th, 22nd, 23rd, 25th, 26th, 27th and 30th.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 4720 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1475 per person
  • Airport shuttle fee: INR 4480 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: INR 4720 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and alcohol are not permitted on the premises.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 6-device limit
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Fairmont Jaipur Hotel Kukas
Fairmont Jaipur Kukas
Fairmont Jaipur Amer
Fairmont Jaipur Hotel
Fairmont Jaipur Hotel Amer

Frequently asked questions

Does Fairmont Jaipur have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Fairmont Jaipur?

As of 26 December 2024, prices found for a 1-night stay for 2 adults at Fairmont Jaipur on 5 January 2025 start from $346.22, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Jaipur pet-friendly?

No, pets are not allowed at this property.

How much is parking at Fairmont Jaipur?

Self parking and valet parking are free at this property.

What time is check-in at Fairmont Jaipur?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Fairmont Jaipur?

Check-out is at noon. Late check-out is available for a fee.

Does Fairmont Jaipur provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of INR 4480 per vehicle applies.

Where is Fairmont Jaipur located?

Situated in the mountains, this luxury hotel is 0.4 mi (0.6 km) from Royal Gaitor Tumbas and 2.6 mi (4.2 km) from Nahargarh Biological & Zoological Park. Elefantasy and Shesh Mahal are also within 6 mi (10 km).

Fairmont Jaipur Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 55 out of 92 reviews" "
Rating 8 - Good. 13 out of 92 reviews" "
Rating 6 - Okay. 6 out of 92 reviews" "
Rating 4 - Poor. 7 out of 92 reviews" "
Rating 2 - Terrible. 11 out of 92 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Grishma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, from check-in to check-out the stay was top tier! Chetna was helpful and accommodated all our requests! Everyone in the restaurants was great too.
Stayed 3 nights in Nov 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional experience and stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Olivia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Journey of Culture and Hospitality
I loved this beautiful journey , experiencing the culture, music, colours of the rich heritage of Jaipur.. The activities on site are so captivating, from the grand welcome to the sunset tradition of lighting the lamp. The courteous warm namaste of the staff, at the entrance and as we enter the buffet area, it is heat warming. Enjoyed the hospitality and ambience of Fairmont, Jaipur. Would love to do it again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Test

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great about this place. Food to rooms everything is great
Stayed 1 night in Jul 2024

10/10 Excellent

Wimpy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Property
Stayed 2 nights in Jun 2024

2/10 Terrible

Sumnesh

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
My grandmother fell down because the property didn’t have any markings for her to know there was a step. She fractured her arm. The hotel staff was extremely unaccommodating. They didn’t even provide us a better medical treatment assistance and rather pretended it was not a big deal. The least they could have done is provide her proper medical treatment and paid for our rooms and her surgery. We paid lacs of rupees to them and they compensated by not even providing any better assistance. It used to take 1 hour to bring food to her when we would order, there was no staff to take care of her. It was a horrible experience. I would like them to refund all the money we spent on them and compensate for the surgery.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mahalakshmi

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were a delight. Got an upgrade and it was a fantastic stay. Will be back again.
Stayed 2 nights in May 2024

10/10 Excellent

Satinder

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much personalized experience with room decor for anniversary. Thanks to Gajodar, Ajay, kajod. Also the conceriege staff for accomadating requirements and room service staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Chandni

Stayed 4 nights in Mar 2024

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and delicious food.
Stayed 2 nights in Mar 2024

4/10 Poor

David, Bowdon

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
I would avoid this property if they are having any wedding functions. Loud music (including very loud drums) kept going till 130am, despite residents complaints. After that there was a sort of all night party by a fire which was right by our bedroom window. I have no problem with hotels having exciting and glamorous weddings, however one expects an international chain like Fairmont to enforce a strict 11pm curfew, plus it would have been relatively easy in such a large hotel to have the all night party away from guest rooms.
Stayed 2 nights in Feb 2024

10/10 Excellent

Gurtej

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property and staff highly recommended!
Stayed 2 nights in Feb 2024

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities
Laundry
Stayed 3 nights in Jan 2024

10/10 Excellent

Hannah

Stayed 3 nights in Nov 2023

10/10 Excellent

Aaryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Bhawna

Liked: Staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Sep 2023

10/10 Excellent

Neha

Liked: Cleanliness, staff & service
It was a wonderful experience
Stayed 1 night in Sep 2023

6/10 Okay

Gagan Deep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

KARAN SINGH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Porvi

Traveled with family and small children
Disliked: Cleanliness
hygiene was a big issue - the baby chair had food all over it. the seat cloth had stains that must have been there for ages and was never washed. The baby cot, blanket and pillow was so dirty, the pillow was in bad shape- the filling inside had become like a ball- we were shocked.
Stayed 2 nights in Apr 2023

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Par Excellence
Stayed 1 night in Apr 2023

2/10 Terrible

Tristan

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

6/10 Okay

Sunit

Liked: Property conditions & facilities, room comfort
Unfortunate Experience
As the hotel is outside of Jaipur getting to the city can be time consuming with traffic. We also had a very unpleasant experience with Uber so transport to and from the hotel is difficult. You end up having no choice but to book the hotel taxis which are around 10 times the regular price which was fine however the driver made us uncomfortable by persistently trying to get us to book him privately and leave 5 star reviews. The hotel grounds and rooms are beautiful. I really wanted to give this place a 5 star however unfortunately our 3 night stay was not great. Check-in process was quick and pleasant. Check-out was very poorly managed. I was told as a member of Fairmount there would be reduced bills for food and beverage. This was not reflected at check out and we ended up paying full price. Furthermore they failed to book our airport transfer which added an additional 45min delay. The bar and pool staff were varied. One evening our drinks were delayed by 40 mins and I could see the staff behind the bar were distracted and not actually making our cocktails. The security guy at the pool kept staring at all the guests which was uncomfortable. The concierge team were probably the worst. They couldn’t tell me about any of the attractions or shopping in the city or where I could buy local craft. There was a young guy in a turban who just gave me a blank stare. In the end I googled a private city tour for myself. The one redeeming factor of this hotel is the restaurant a
Stayed 2 nights in Apr 2023

4/10 Poor

Jatinder

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
We came to Fairmont expecting a certain standard. Our stay was definitely not up to the mark. Staff was extremely rude, one person even felt ashamed of talking in Hindi? Last I checked, this resort exists in India. Absolutely condescending behaviour! The dryer in the room was not working, not replaced. The lotion bottle had shampoo in it instead. Water was cold after one shower. Overall, the property itself is breathtaking but the staff as well as amenities are not worth it at all. Absolutely disappointing! With great name, also comes responsibility and a certain standard of quality, which this resort is definitely lacking. Much rather spend your money on a quality experience at The Leela Palace or Devi Ratn, do not waste your money here.

10/10 Excellent

amjad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The welcoming of incoming and outgoing gusts is realy extraordinary. I will leave the details as a surprise. Beautiful people and very helpful.
Stayed 3 nights in Mar 2023