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Tru by Hilton Jacksonville South Mandarin

2.5 star property
Hotel in Jacksonville with free breakfast and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Tru by Hilton Jacksonville South Mandarin

Reception
Lobby
Desk, laptop workspace, blackout drapes, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
The current price is AED 417
AED 473 total
includes taxes & fees
9 Mar - 10 Mar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room business center

Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

In-room business center

Basic Room, 1 King Bed

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Cable channels
Desk
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room business center

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Mini-fridge
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Rainfall showerhead
Cable channels
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10, Wonderful, (548)
The price is AED 371
AED 422 total
includes taxes & fees
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About the neighborhood

Map
2970 HARTLEY ROAD, Jacksonville, FL, 32257

What's nearby

  • Jacksonville Naval Air Station - 9 min drive
  • Orange Park Mall - 11 min drive
  • St. Johns Town Center - 17 min drive
  • University of North Florida - 17 min drive
  • EverBank Stadium - 20 min drive

Getting around

  • Jacksonville Station - 27 min drive
  • Jacksonville International Airport (JAX) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Arby's - ‬10 min walk
  • ‪Panera Bread - ‬4 min drive
  • ‪Miller's Ale House - ‬3 min drive

About this property

Tru by Hilton Jacksonville South Mandarin

Hotel located in Southside
A free breakfast buffet, an arcade/game room, and a 24-hour gym are just a few of the amenities provided at Tru by Hilton Jacksonville South Mandarin. Free in-room WiFi is available to all guests, along with a 24-hour business center and a snack bar/deli.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • A banquet hall, a 24-hour front desk, and a computer station
  • 1 meeting room, a vending machine, and smoke-free premises
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 106 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra amenities include:
  • Bathrooms with hair dryers and shampoo
  • LCD TVs with premium channels
  • Mini fridges, heating, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Fence around the pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar in shower
  • Shower grab bar height (inches): 21
  • Handrails in stairways
  • Stairway handrail height (inches): 34
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Mini-fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80.63 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 80.63 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Jacksonville South Mandarin
Tru by Hilton Jacksonville South Mandarin Hotel
Tru by Hilton Jacksonville South Mandarin Jacksonville
Tru by Hilton Jacksonville South Mandarin Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville South Mandarin have a pool?

Yes, this property has an outdoor pool.

Is Tru by Hilton Jacksonville South Mandarin pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 80.63 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville South Mandarin?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville South Mandarin?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville South Mandarin?

Check-out is at noon.

Where is Tru by Hilton Jacksonville South Mandarin located?

Located in Southside, this hotel is within 6 mi (10 km) of Mandarin Museum, Mandarin Park, and University Mall. Jacksonville Naval Air Station and bestbet Orange Park are also within 9 mi (15 km).

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Tru by Hilton Jacksonville South Mandarin Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 837 reviews
Rating 8 - Good. 150 out of 837 reviews
Rating 6 - Okay. 47 out of 837 reviews
Rating 4 - Poor. 34 out of 837 reviews
Rating 2 - Terrible. 29 out of 837 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness
Very clean room, staff friendly and accommodating
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast and the lobby area was very inviting. Also, the lighting in the room was excellent.
Stayed 2 nights in Jan 2025

10/10 Excellent

Krishnakant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, spacious rooms and cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

bethann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ce of a review! I cannot recommend this place enough to anyone traveling. amazing staff & the level of professionalism is met with every employee you encounter.
Stayed 4 nights in Feb 2025

10/10 Excellent

Denesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean! Really nice room and nice hotel. A great stay
Stayed 1 night in Dec 2024

10/10 Excellent

MARYANN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a bit disappointed that there was no hot tub but otherwise it was all perfect.
Stayed 2 nights in Feb 2025

10/10 Excellent

Danaelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I love this hotel always clean and safe
Stayed 1 night in Nov 2024

10/10 Excellent

Denys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great new hotel
Stayed 2 nights in Nov 2024

8/10 Good

Clayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the money
Stayed 1 night in Jan 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 1 night in Jan 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Welcoming
Could not have been better, from the welcoming staff to the breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a very quiet area, and very accessible to the main road which has tons of dining and shopping options. Hotel employees were very friendly and helpful. This is the third time I’ve stayed here and consider it my home away from home.
Stayed 4 nights in Nov 2024

10/10 Excellent

Beatriz

Liked: Amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Ray Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Aug 2024

10/10 Excellent

Hosea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Aug 2024

10/10 Excellent

KAYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly and close to the Naval Base.
Stayed 2 nights in Sep 2024

10/10 Excellent

Oscar

Excellent place to stay 👍
Stayed 2 nights in Feb 2024

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stays!! came back twice, everything was great
Stayed 3 nights in Aug 2024

10/10 Excellent

Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room is very clean, the whole hotel looks pretty new and clean, overall great stays
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean and the breakfast was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Avery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family and I had a great time, the staff was amazing and accommodated our family very well
Stayed 2 nights in Jul 2024

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very clean
Stayed 4 nights in Sep 2024

10/10 Excellent

Abigail

Great!
Stayed 1 night in Aug 2024

10/10 Excellent

Danaelle

Liked: Staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Nov 2024