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Tru by Hilton Jacksonville Airport I-95

2.5 star property
Jacksonville hotel in Northside with airport shuttle service and a 24-hour front desk

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Photo gallery for Tru by Hilton Jacksonville Airport I-95

Terrace/patio
Lobby
Outdoor pool
Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout drapes, free WiFi, bed sheets
Exterior detail
Nestled in Northside, Tru by Hilton Jacksonville Airport I-95 offers a refreshing retreat. Enjoy the outdoor pool, stay connected with WiFi, and unwind with a game of billiards or cup of coffee/tea in the lobby. With laundry facilities and helpful staff on hand.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Pool
  • Pet friendly
  • 24/7 front desk
  • Parking included
  • Laundry
The current price is AED 392
AED 445 total
includes taxes & fees
18 Feb - 19 Feb

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room, 2 Queen Beds, Accessible (Roll-In Shower) | Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, blackout drapes, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Desk, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Netflix
Satellite channels
Mobile key entry
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Jacksonville Airport

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet friendly
8.8 out of 10, Excellent, (1818)
The price is AED 364
AED 413 total
includes taxes & fees
23 Feb - 24 Feb
Hyatt Place Jacksonville Airport

About the neighborhood

Map
1265 Airport Road, Jacksonville, FL, 32218

What's nearby

  • River City Market Place - 19 min walk
  • UF Health North - 3 min drive
  • Oceanway Community Center - 5 min drive
  • Jacksonville Zoo and Gardens - 9 min drive
  • Jacksonville Cruise Terminal - 13 min drive

Getting around

  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Starbucks - ‬19 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

Tru by Hilton Jacksonville Airport I-95

Hotel near Jacksonville Zoo and Gardens
Tru by Hilton Jacksonville Airport I-95 provides amenities like a free roundtrip airport shuttle and laundry facilities. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A cruise ship terminal shuttle, smoke-free premises, and coffee/tea in the lobby
  • A front-desk safe, a billiards/pool table, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 105 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Showers and hair dryers
  • 55-inch LED TVs with Netflix, streaming services, and premium channels
  • Housekeeping, desks, and desk chairs

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Grab bar in shower
  • Shower grab bar height (inches): 24
  • Pool hoist on site
  • Roll-in shower
  • Roll-in shower width (inches): 48
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 24

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

More

  • Desk
  • Desk chair
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Tru By Hilton Jacksonville Airport
Tru by Hilton Jacksonville Airport I 95
Tru by Hilton Jacksonville Airport I-95 Hotel
Tru by Hilton Jacksonville Airport I-95 Jacksonville
Tru by Hilton Jacksonville Airport I-95 Hotel Jacksonville

Frequently asked questions

Does Tru by Hilton Jacksonville Airport I-95 have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is Tru by Hilton Jacksonville Airport I-95 pet-friendly?

Yes, Tru by Hilton Jacksonville Airport I-95 allows cats and dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Tru by Hilton Jacksonville Airport I-95?

Self parking is free at this property.

What time is check-in at Tru by Hilton Jacksonville Airport I-95?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Tru by Hilton Jacksonville Airport I-95?

Check-out is at 11:00 AM.

Does Tru by Hilton Jacksonville Airport I-95 provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Tru by Hilton Jacksonville Airport I-95 located?

Located in Northside, this hotel is within 1 mi (2 km) of River City Market Place, UF Health North, and UF Health Hospital North. Oceanway Community Center and Pecan Park Flea and Farmers' Market are also within 6 mi (10 km).

Tru by Hilton Jacksonville Airport I-95 Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 361 out of 480 reviews
Rating 8 - Good. 73 out of 480 reviews
Rating 6 - Okay. 22 out of 480 reviews
Rating 4 - Poor. 6 out of 480 reviews
Rating 2 - Terrible. 18 out of 480 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

4/10 Poor

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in and comfortable beds
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just road construction. I know its beyond your control.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru was a great place to stay. The room had very convenient amenities—fully stocked soaps,shampoos Breakfast here was excellent and included with the price. Market place was 5 minute car ride away.
Stayed 1 night in Feb 2025

10/10 Excellent

Ike

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was quite comfortable, and we appreciated the spacious room. The breakfast offered was excellent. However, one drawback was the absence of a microwave in our room. In previous stays at other Tru locations, we found that at least a shared microwave was available on each floor, but that was not the case here. This was one of the few inconveniences we encountered.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, nice helpful workers
Stayed 2 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Well, I got there and the receptionist was very unkind. I come there every week. Literal and I said can I have a bottle of water and she said no your status is too low. Who would tell to a repeat customer that comes every week that his status is too low to get a crummy $2 bottle of water?
Stayed 1 night in Jan 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.Good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

micheal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2025

4/10 Poor

eric

Business traveler
Disliked: Cleanliness, staff & service
Well after a 5 hour drive I got to the hotel where I stay often (once a week every month). The girl gives me a room and as I enter the room it smelled like a wet dog had slept on the bed. I go back down and ask to change room. She gives me another room. This one smelled like tomato sauce... However it's a busy night so I'll sleep tonight with a sent of marinara sauce jijijij The last two times I noticed that the cleaning ladies were sliding (lost their sense of smell for sure)...and are not being supervised as it's pretty basic to smell the bedding when you do the beds. No? So i need a bottle of water and I see a rack of bottles in plastic bags "to give to guests". I ask for one to the same girl which was on her laptop doing home work, and as I visibly bothered her she said: sorry but they are for the silver clients... Well 4 x a month should put me in the tin or gold client category? Not sure I'll be back as I used to like this place :-(
Stayed 1 night in Jan 2025

2/10 Terrible

Torey

Traveled with family and small children, Business traveler
Disliked: Staff & service
Very Accommodating staff at the Jacksonville Tru Hotel on Airport rd. When I first got to the hotel, I missed the playoff football I was planning to watch while taking a break off the road. the TV in my room was not working, it only read a source error, I called the front desk and ask for someone to fix it, I had to wait 60 minutes for the maintenance guy to come fix it. Also At check-in the young lady at the front desk had an obvious attitude, she was very snappy and rude. There was hair on the floor in the room beside the window and AC unit. And when I called and asked for a late check out the next day because my flight was delayed that evening I was told I couldn't stay beyond 11 AM which most hotels have 12 PM checkouts plus a one hour late checkout window. I would not recommend this hotel the Aloft Brand with Marriott is way better than these bad customers service Hilton hotels.
Stayed 1 night in Jan 2025

10/10 Excellent

Letha, Baltimore

Stayed 1 night in Jan 2025

10/10 Excellent

terry, Ponte Vedra Beach

Traveled with family
Very clean,
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonably priced, simple check in and check out. Quick and easy. Only odd thing was we asked if we could have the Hilton Honors water bottle packs and they did give us one, but told us that our level in the HH program was not high enough for this perk. First I have heard of that in my many, many stays with Hilton. No big deal, just odd.
Stayed 1 night in Jan 2025

10/10 Excellent

Tashirra

Liked: Cleanliness, staff & service, property conditions & facilities
Very personable, clean, efficient and quiet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, well maintained and clean
Stayed 1 night in Jan 2025

8/10 Good

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas, Marshall

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need to stay near the airport, this hotel is new, clean, and safe. The surrounding area is sketchy.
Stayed 1 night in Sep 2024

8/10 Good

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was good. I really liked the little omelets with the ham peppers and onions. Destiny was very nice to my grandma who is 83. The shampoo and conditioner product was not great. I brought my own body soap. Parking is limited.
Stayed 7 nights in Jan 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

eric

Stayed 1 night in Dec 2024

10/10 Excellent

MARGO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. The check in was easy and the desk clerk was BEYOND helpful. So cheerful and appeared to really enjoy her job and interacting with the public. She gave me clear instructions on where to park, allowed over night parking for my short trip and arranged for an airport shuttle. The room was small but met my needs sufficiently. The bed was super comfortable, no complaints Fully satisfied .
Stayed 1 night in Jan 2025

10/10 Excellent

APRIL

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, hospitality was perfect, and lots to do in the hotel.
Stayed 1 night in Dec 2024