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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel with free breakfast, in the vicinity of Museum of Science and History

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Reception
Pillowtop beds, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning
The price is AED 292
AED 331 total
includes taxes & fees
27 Dec - 28 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
LED TV
Blackout drapes/curtains
Pillowtop bed
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham Garden Jacksonville

Pool
Pet friendly
Parking included
Free WiFi
7.4 out of 10, Good, (1496)
The price is AED 275
AED 312 total
includes taxes & fees
29 Dec - 30 Dec
Wyndham Garden Jacksonville

About the neighborhood

Map
5018 University Boulevard West, Jacksonville, FL, 32216

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive - 3.2 km
  • EverBank Stadium - 9 min drive - 10.2 km
  • St. Johns Town Center - 9 min drive - 10.8 km
  • University of North Florida - 11 min drive - 12.6 km
  • Jacksonville Naval Air Station - 19 min drive - 21.8 km

Getting around

  • San Marco Station - 6 min drive
  • Jacksonville Station - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

Hotel near St. Johns Town Center
Located close to EverBank Stadium and Museum of Science and History, SureStay Hotel by Best Western Jacksonville South provides a free breakfast buffet, laundry facilities, and a 24-hour business center. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • A 24-hour front desk, a front-desk safe, and a TV in the lobby
  • A vending machine
Room features
All 84 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • LED TVs with digital channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow-top mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Digital channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
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Surestay By Best Jacksonville
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SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

Is SureStay Hotel by Best Western Jacksonville South pet-friendly?

No, only service animals are welcome at the property.

How much is parking at SureStay Hotel by Best Western Jacksonville South?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Jacksonville South?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Jacksonville South?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is SureStay Hotel by Best Western Jacksonville South located?

Located in Southside, this hotel is within 9 mi (15 km) of Museum of Science and History, Jacksonville Museum of Modern Art, and EverBank Stadium. Cummer Museum of Art and Gardens and St. Johns Town Center are also within 9 mi (15 km).

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8
Rating 10 - Excellent. 212 out of 753 reviews" "
Rating 8 - Good. 187 out of 753 reviews" "
Rating 6 - Okay. 118 out of 753 reviews" "
Rating 4 - Poor. 95 out of 753 reviews" "
Rating 2 - Terrible. 141 out of 753 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Toni

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
They was very nasty an rude giving my information to random people on the phone told me I couldn't pay for another day I had to come out my room to let the housekeeper clean it even though I have a cold very unprofessional
Stayed 1 night in Dec 2024

4/10 Poor

ebony

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elie

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Christopher

Stayed 2 nights in Oct 2024

2/10 Terrible

Devin

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was dirty. The showers was curtain was tore. I had one of my money back.
Stayed 1 night in Nov 2024

8/10 Good

David

Stayed 1 night in Oct 2024

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Glen

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showerhead did not work properly. It was leaking towels were dirty people in the other room almost put a hole through our wall arguing Hispanic people of course. Management do a damn thing for anybody. Would never stay there again
Stayed 2 nights in Nov 2024

4/10 Poor

James

Business traveler
Disliked: Property conditions & facilities
I understand what comes with a budget hotel. But for the toilet and shower to be leaking is unacceptable
Stayed 2 nights in Oct 2024

2/10 Terrible

Jerrica

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was terrified of staying here. I did not feel safe at all. I wanted to forfit my $100 but my husband said we would be fine. Which we were, but I would not stay here alone or with my children ever!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Taylor

Traveled with family and small children
Liked: Cleanliness, staff & service
Suspicious/questionable looking people hanging outside the property.
Stayed 1 night in Sep 2024

8/10 Good

cassandra

Traveled with family
Liked: Cleanliness, staff & service
The area was older and somewhat run down. Felt uncomfortable at times. Did not have any problems at all.
Stayed 1 night in Sep 2024

2/10 Terrible

Samuel

Stayed 2 nights in Aug 2024

2/10 Terrible

Courtney

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a catfish to the pictures. It isnt as shown. Rooms are below average for the cost.
Stayed 1 night in Aug 2024

2/10 Terrible

Maria D

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Destiny

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

2/10 Terrible

Matt

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst trip ever
The hotel front desk, barely speaks any English. They don’t offer you no help rooms need to be updated door jams was broken. Paint missing saints chip needs a lot more maintenance. No hot breakfast as advertise. I did not even stay my full day. I checked out because of the reason of all the activity going on at the hotel with other guest Was one of my worst trips ever
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brenda

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
No accommodations for people with rolling walker. The shower handle was almost impossible to turn on. The faucet in the bathtub leaked because we did not have the strength to turn it completely off. The floor left your socks dirty (I mean black). I don't know if it ws the carpet or the tile. There was tear in the carpet that could trip you.
Stayed 4 nights in Jul 2024

8/10 Good

Cesar

Clean. I like
Stayed 2 nights in Jun 2024

6/10 Okay

Samuel

Liked: Staff & service
Disliked: Cleanliness
It was fine for a quick overnight stay. The bath tub and shower where a little shabby.
Stayed 1 night in Jul 2024

10/10 Excellent

Zuhair

Stayed 1 night in Jun 2024

10/10 Excellent

Zuhair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, Vero beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

2/10 Terrible

MaryBeth

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures on the internet are not from this hotel. The room was dingy and dirty. Blood was found on the curtains, bedding and a towel. The room smelled like pot…..it was coming in from outside AND through the vent in the bathroom. I went and bought a deodorizing room spray but that didn’t work, people hanging out in the parking lot drinking most of the night. I DO NOT AND WOULD NOT RECOMMEND THIS DISGUSTING SMELLY GROSS HOTEL!