See all properties
Save

Southbank Hotel by Marriott Jacksonville Riverwalk

3.5 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with a fitness center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk

Lobby
Bar (on property)
Water view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Parking available
  • Bar
  • Breakfast available
  • Room service
The price is AED 403
AED 457 total
includes taxes & fees
19 Jan - 20 Jan

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom (Partial Water View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite, 1 Bedroom (Partial Water View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Sofa bed - double
Down duvet
  • 74 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View (Partial River View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, River View (Partial River View)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, River View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, River View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Hyatt Regency Jacksonville

Pool
Pet friendly
Free WiFi
Restaurant
8.8 out of 10, Excellent, (1172)
The price is AED 643
AED 737 total
includes taxes & fees
8 Jan - 9 Jan
Hyatt Regency Jacksonville

About the neighborhood

Map
1515 Prudential Dr, Jacksonville, FL, 32207

What's nearby

  • Baptist Medical Center Jacksonville - 12 min walk - 1.0 km
  • Florida Theatre - 20 min walk - 1.7 km
  • VyStar Veterans Memorial Arena - 4 min drive - 3.1 km
  • EverBank Stadium - 5 min drive - 3.5 km
  • Daily's Place - 5 min drive - 4.1 km

Getting around

  • Riverplace Station - 5 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 23 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬7 min walk
  • ‪La Nopalera San Marco - ‬9 min walk
  • ‪Morton's The Steakhouse - ‬19 min walk
  • ‪V Pizza - ‬6 min walk
  • ‪The Bearded Pig - ‬5 min walk

About this property

Southbank Hotel by Marriott Jacksonville Riverwalk

Hotel near VyStar Veterans Memorial Arena
Located close to Baptist Medical Center Jacksonville and Daily's Place, Southbank Hotel by Marriott Jacksonville Riverwalk provides a terrace, a garden, and dry cleaning/laundry services. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, concierge services, and a ballroom
  • A porter/bellhop, a 24-hour front desk, and a billiards/pool table
  • Guest reviews speak highly of the helpful staff and location
Room features
All 322 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean rooms at the property.
More amenities include:
  • Pillowtop mattresses, down comforters, and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with premium channels
  • Wardrobes/closets, recycling, and mini fridges

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (USD 16.00 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 22.00 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-20 for adults and USD 5-10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Outdoor pool

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (39425 square feet of space)
  • Meeting rooms - 22

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 10 for children
  • Uncovered self parking fee: USD 16.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 22.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk

Frequently asked questions

Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–10:00 PM.

Is Southbank Hotel by Marriott Jacksonville Riverwalk pet-friendly?

Yes, Southbank Hotel by Marriott Jacksonville Riverwalk allows pets (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees.

How much is parking at Southbank Hotel by Marriott Jacksonville Riverwalk?

Self parking is available for USD 16.00 per day. Valet parking is available for USD 22.00 per day.

What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Southbank Hotel by Marriott Jacksonville Riverwalk?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Southbank Hotel by Marriott Jacksonville Riverwalk located?

Located in Downtown Jacksonville, this hotel is 0.6 mi (1 km) from Baptist Medical Center Jacksonville and within 3 mi (5 km) of VyStar Veterans Memorial Arena and Daily's Place. EverBank Stadium and Jacksonville University are also within 6 mi (10 km). Riverplace Station is 5 minutes by foot and San Marco Station is 9 minutes.

Southbank Hotel by Marriott Jacksonville Riverwalk Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 691 out of 1294 reviews" "
Rating 8 - Good. 276 out of 1294 reviews" "
Rating 6 - Okay. 149 out of 1294 reviews" "
Rating 4 - Poor. 91 out of 1294 reviews" "
Rating 2 - Terrible. 87 out of 1294 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a football game and the room and property was very nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness
Stayed 1 night in Jan 2025

4/10 Poor

Glenn, Hickory

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Ryan

Traveled with family and small children
Liked: Staff & service, amenities
Location and staff were great. Property has not aged well on the exterior and in the rooms. The restaurant, bar and lobby look to have been renovated in the past 5 - 10 years, but the rooms and exterior were dated and dirty.
Stayed 1 night in Dec 2024

6/10 Okay

aaron

Stayed 1 night in Dec 2024

2/10 Terrible

Alexander

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I start. First, valet was sitting in his car with his girlfriend and not at his station. Got charged $18 to self park in an unsafe area in back of hotel. Had to switch rooms to another floor because of all the noise in the main atrium. Bathroom toilet seat was stained from what I can only assume are cleaning products. Towels were tiny and no soap, shampoo or conditioner in the dispensers. Bed pillows were tiny and lumpy. As for lighting, you have to search for the tiny little switches at every light to turn them on. Only good light was the one at from door. This has been a horrible experience. For the high charge for one night, I get a better quality room at a Holiday Inn. The overall cleanliness of this hotel is not what you would expect for one that has a large conference center. Will not recommend to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the friendliness and professionalism of the staff throughout our visit. We welcomed having our room serviced each day. A nice surprise as so many hotels are only servicing every 3rd day.Keep up the great work. We will be back.
Stayed 2 nights in Jan 2025

8/10 Good

Betty

Traveled with family
The breakfast buffet was quite expensive and we were served orange juice and water in a bottle. Sort of tacky since price was so high.
Stayed 2 nights in Jan 2025

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Katherine, Saint Petersburg

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Southbank for our anniversary and New Year’s Eve. It was a perfect location right for watching the fireworks over the river and a romantic stroll along the river walk. We were also able to walk to a near restaurant for dinner. The rooms were clean and comfortable.
Stayed 2 nights in Dec 2024

4/10 Poor

MERLYN

Liked: Staff & service
Disliked: Cleanliness
The Place What Dusty
Stayed 1 night in Dec 2024

8/10 Good

Christopher

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff was super friendly and helpful. Will definitely be back again
Stayed 1 night in Dec 2024

8/10 Good

Brittany

Traveled with partner
Liked: Staff & service, amenities
The hotel theme was cool. The Christmas decor was pretty. The vending machines in the lobby were convenient. Staff was friendly. The building is clearly old. It could use more thorough cleaning. Our trash cans had no bags, and our toilet paper rolls were half used so hadnt been changed before our stay. I didn't see a single housekeeper.
Stayed 1 night in Dec 2024

8/10 Good

pamela, Austintown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Jane

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware!!! Rude people!!! I was extremely shocked by the rudeness of the two women at the front desk during check in. Our room was to have a balcony. Upon entry, no balcony. I had to go down to the front desk in the wee hours of the morning 4am to get coffee, kleenex and toilet paper. They acted like I was putting them out! Again, I was met with a different extremely rude woman. Also, trying to navigate their parking setup was time consuming and could be arranged much differently! My husband and I will never return.
Stayed 1 night in Dec 2024

4/10 Poor

Jeanine

Stayed 2 nights in Dec 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Dilru, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Tammie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right on the river walk, which is very pretty at night. The staff were all very friendly , we went for a concert and were pleased to fund that they had a shuttle bus available to the arena for the concert.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jodi, Deerfield

Disliked: Cleanliness, staff & service, property conditions & facilities
Called the hotel a few times for help with booking transportation to and from the concert. No one would help us. The carpet had large stains, the shower was dated and moldy. To top everything, they charge your debit card for incidentals. They charged my card three times at $50 each and a brand new charge appeared today 12/23 and I am not even there. Looks very dishonest to me.
Stayed 1 night in Dec 2024

10/10 Excellent

Franklin Meunier

Stayed 4 nights in Nov 2024

6/10 Okay

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service
A/C in the room didn’t work properly there was no soap in the shower, 2 towels for the three of us and they took forever to bring extra towels!
Stayed 1 night in Dec 2024

8/10 Good

Lacey N

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar were great!
Stayed 2 nights in Dec 2024

8/10 Good

Rejane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the one night that we needed for. The room was decent but it was warm in the room even though we had it at 60 and high fan.
Stayed 1 night in Dec 2024

10/10 Excellent

sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really awesome hotel, the staff is super friendly
Stayed 1 night in Dec 2024