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Sonesta ES Suites Jacksonville

4.0 star property
Aparthotel with free breakfast, in the vicinity of St. Johns Town Center

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Photo gallery for Sonesta ES Suites Jacksonville

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Outdoor dining
42-inch flat-screen TV with satellite channels, TV
Iron/ironing board, free WiFi, bed sheets
Fridge, microwave, oven, stovetop

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Pool
  • Pet friendly
  • Gym

Room options

Similar properties

Exterior

Holiday Inn Express & Suites Jacksonville - Town Center by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.6 out of 10, Exceptional, (1003)
The price is AED 437
AED 496 total
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express & Suites Jacksonville - Town Center by IHG

About the neighborhood

Map
8365 Dix Ellis Trl, Jacksonville, FL, 32256

What's nearby

  • St. Johns Town Center - 9 min drive
  • University of North Florida - 12 min drive
  • EverBank Stadium - 13 min drive
  • Mayo Clinic Florida - 15 min drive
  • Jacksonville Naval Air Station - 17 min drive

Getting around

  • Jacksonville Station - 21 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 20 min drive

Restaurants

  • ‪Taco Bell - ‬19 min walk
  • ‪4 Rivers Smokehouse - ‬15 min walk
  • ‪Manager's Reception - ‬18 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Hardee's - ‬14 min walk

About this property

Sonesta ES Suites Jacksonville

Upscale aparthotel near St. Johns Town Center
Located close to University of North Florida, Sonesta ES Suites Jacksonville provides free to-go breakfast, laundry facilities, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space and babysitting.
Other perks include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • Smoke-free premises, barbecue grills, and a 24-hour front desk
  • 1 meeting room and a front-desk safe
Room features
All 112 rooms have comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free WiFi.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch flat-screen TVs with premium channels
  • Separate sitting areas, kitchens, and refrigerators

Languages

English, Spanish

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week (maximum USD 100 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Residence Inn Marriott Baymeadows
Residence Inn Marriott Baymeadows Hotel
Residence Inn Marriott Baymeadows Hotel Jacksonville
Residence Inn Marriott Jacksonville Baymeadows
Residence Inn Marriott Jacksonville Baymeadows Hotel
Sonesta ES Suites Jacksonville Hotel
Sonesta ES Suites Jacksonville Hotel
Sonesta ES Suites Jacksonville Jacksonville
Sonesta ES Suites Jacksonville Hotel Jacksonville

Frequently asked questions

Does Sonesta ES Suites Jacksonville have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Sonesta ES Suites Jacksonville pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 lbs per pet. There's a fee of USD 75 per pet, per week. Service animals are exempt from fees.

How much is parking at Sonesta ES Suites Jacksonville?

Self parking is free at this property.

What time is check-in at Sonesta ES Suites Jacksonville?

Check-in start time: 4 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sonesta ES Suites Jacksonville?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Sonesta ES Suites Jacksonville located?

Located in Southside, this aparthotel is 5.4 mi (8.6 km) from St. Johns Town Center and within 12 mi (20 km) of University of North Florida and Florida Theatre. Daily's Place and EverBank Stadium are also within 12 mi (20 km).

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Sonesta ES Suites Jacksonville Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 435 out of 949 reviews
Rating 8 - Good. 269 out of 949 reviews
Rating 6 - Okay. 111 out of 949 reviews
Rating 4 - Poor. 80 out of 949 reviews
Rating 2 - Terrible. 54 out of 949 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tynasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok place to stay good location
Stayed 3 nights in Feb 2022

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place ended up having to stay longer than expected and they were very accommodating
Stayed 5 nights in Nov 2022

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gator Bowl Trip
In town for a bowl game. Great service at check in, room was clean and bed comfortable. A little road noise from the interstate but not disturbing. Nice place!
Stayed 2 nights in Dec 2022

10/10 Excellent

Shameka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It!
Good Experience I will be back
Stayed 3 nights in Oct 2022

4/10 Poor

Dustin

Disliked: Property conditions & facilities
Not a great stay
Stayed 2 nights in Oct 2022

4/10 Poor

Mariano

Liked: Staff & service
Disliked: Property conditions & facilities
The breakfast is not like regular hotels, it’s a to go bag and it runs out quick.

10/10 Excellent

Tarnisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it
Stayed 2 nights in Aug 2021

6/10 Okay

Slavka

Liked: Cleanliness, staff & service
Hotel is nice but needs some TLC. My room freezer was rusted, ceiling had cracks and A/C leaked into the bathroom area.
Stayed 2 nights in Nov 2022

2/10 Terrible

Juan A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like it, Never again I will stay in this property
Stayed 3 nights in Aug 2022

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girl at the front was hands down the bombdotcom.
The girl at the front was super friendly, I locked my keys in the room and instead of just keying me a new card she asked me while lotta questions, it could be frustrating to some but it definitely made me feel like the security of my personal belongings was something she actually cared about.
Stayed 3 nights in Nov 2022

4/10 Poor

Felicia

Disliked: Cleanliness
The room smelled musty and I killed 3 bugs during my 4 day stay. Also didn’t feel safe walking around outside at night. I would not recommend

4/10 Poor

Juny

Disliked: Cleanliness, property conditions & facilities
Could use a good cleaning and maintenance of exterior and grounds. Basketball court yes, but no properly inflated balls available. Smells of dog poo as you walk the outside.
Stayed 1 night in Jun 2022

8/10 Good

Karla

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Staff were great sadly the room was gross. Hasn’t been dusted or vacuumed, ceiling fans are gross. Dog hair everywhere and I didn’t bring a pet. Only giving them a four due to staff friendly beds when I called and had requests.
Stayed 4 nights in Nov 2022

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and cozy. It was more like a mini apartment. I was able to cook myself a good meal, which is important as I don’t eat out. And it was quiet. The only minor issue I saw was that the tub was worn and had stains. I sprayed it down with bleach before and after I showered. Maybe that will clear them up but tiled standing showers would be a better choice and easier to clean
Stayed 1 night in Sep 2022

6/10 Okay

Barielle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The bathroom was outdated. The light took time to completely brighten; the tub had rust around the drain; the sink and tub drained slowly. Face towels were not in the room when we arrived and we not made available to us upon request
Stayed 2 nights in Jun 2022

4/10 Poor

William

Disliked: Cleanliness, amenities
We liked the spaciousness of the rooms. We liked the convenience to local services and people we were visiting. We disliked most that we were not aware this was an extended stay room until we checked out. We expected more amenities, daily maid service and cleaner floors and bathroom. The website gave no indication this was a long term room, except for the initials ES. The room was uninviting with hard floors (no carpets or mats) and an uncomfortable sofa. And an antiseptic smell permeated the AC vents. Fortunately we did not spend much time in the room.
Stayed 2 nights in Oct 2022

4/10 Poor

Maitram

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The floor was dirty and the microwave wasn't working. There was no daily cleaning service. People keep using the reason covid for not having their room cleaned daily
Stayed 3 nights in Oct 2022

4/10 Poor

Anton

Disliked: Cleanliness, staff & service
Room was dirty, microwave didn't work. Cleaning lady that come every few days didn't really clean anything. Air filter wasn't changed for a long time. My daughter reacts to dust and she had a skin irritation during our stay. Breakfast is bad, prepackaged. Neighborhood not good.
Stayed 4 nights in Nov 2022

6/10 Okay

RaShandra

Liked: Cleanliness, staff & service
I have made reservations before, with Sonesta, but not at this location. I was not impressed, especially knowing the potential the other locations have. The neighborhood did not look safe and there was loitering outside of our building. The staff was super nice. However, the suite had roaches and there was hair on our bed sheets. Also, the waster goes down slowly in the bathroom sink. The water pressure in the shower head was low and it took some time for the hot water to actually get hot. The ice maker in the freezer didn’t work, the iron was cracked and leaked water all over my shirt. I will not book this location again!
Stayed 2 nights in Oct 2022

6/10 Okay

Crystal

Liked: Cleanliness, property conditions & facilities, room comfort
Check in difficult but stay pretty good
check in was hard as I reserved two rooms. That was two reservations and I placed another name on one. The others arrived first but could not check in because they said my name was on the reservation. I asked to add the other person's name as I was sure I had done so. The others had to wait 90 minutes for us to arrive. When I arrived, at first the kept saying I had one reservation with two rooms. I explained I have two reservations. Once this fiasco was resolved they said they could not let me check in the others (who had gone to eat) because it had the other person's name on it. I explained that we had already said that and she was unable to check in. Then they wanted to authorize my card... uh no. Had to call friends who after eating returned and checked in. Other than this most of the rest of the time was good. We had a two story cottage, a bit musty smelling but clean and comfortable.
Stayed 2 nights in Dec 2022

4/10 Poor

Joel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great staff, terrible rooms, laughable breakfast
This place is really warn out… I’m sure it was great when they built it in the 90s but now…not so much. The floors felt like I was going to fall through in places, multiple lights in the suite were burned out when we arrived and another one died while we were there. They have a serious pest problem, we had significant ant trails by the second night, all over the kitchen counter, which means the colony was established and knew to look there for food already, and we saw like 10 cockroaches!! They had to move us out of our initial suite because it absolutely REAKED of cigarettes. They did upgrade us to a larger suite as an apology but the fact that the room “got cleaned” and approved for a new customer with that overwhelming smell says a lot. Oh, also, the free breakfast advertising is misleading. When a free breakfast talks about sausage, eggs, and something for everyone it pretty clearly implies a hot breakfast. In reality they had a handful of plastic clamshells with prepackaged hard boiled eggs, a tiny frozen sausage biscuit thing, some fruit and a yogurt cup. The pool was semipermanently closed as well… The one saving grace about this place is the staff. Everyone was friendly and helpful and doing their best with what they had to work with.
Stayed 4 nights in Oct 2022

10/10 Excellent

Rosdiana

Stayed 2 nights in Dec 2022

4/10 Poor

Christopher

10/10 Excellent

Pamela

Stayed 1 night in Dec 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2022