COLDEST NIGHT OF THE YEAR IN FLORIDA WITH ICE & snow and our room had NO HEAT. Said no other rooms available so we asked for extra blankets but our room was FREEZING ALL NIGHT. At 10:30 am the next morning two workman replaced the unit, so at least our second night was better. But, for being “ newly renovated” the bathroom towel rack was barely mounted on the wall, the carpet was stained, and the refrigerator was standing on one foot, making it wobbly and it would slide out every time you opened the door. Ditto for the microwave.
They told me I would be compensated for the first night, but they couldn’t tell me how much and when it would be. So we’ll see.