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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
Front of property - evening/night
View from property
Reception

Reviews

6.6 out of 10

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
The price is AED 403
AED 447 total
includes taxes & fees
22 Dec - 23 Dec

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Room, 2 Double Beds (Riverfront) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Separate bedroom
Premium bedding
  • 27.9 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby lounge

Southbank Hotel by Marriott Jacksonville Riverwalk

Pool
Pet friendly
Free WiFi
Restaurant
8.2 out of 10, Very Good, (1229)
The price is AED 426
AED 474 total
includes taxes & fees
28 Nov - 29 Nov
Southbank Hotel by Marriott Jacksonville Riverwalk

About the neighborhood

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Museum of Science and History - 5 min walk - 0.5 km
  • Florida Theatre - 16 min walk - 1.4 km
  • VyStar Veterans Memorial Arena - 4 min drive - 2.8 km
  • EverBank Stadium - 5 min drive - 3.2 km
  • Daily's Place - 5 min drive - 3.8 km

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Upscale hotel near VyStar Veterans Memorial Arena
Located close to Museum of Science and History and Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a grocery/convenience store, and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and American cuisine. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, ATM/banking services, and outdoor furniture
  • A banquet hall, a 24-hour front desk, and 19 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, coffee/tea makers, and heating

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20.00 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 19.95 for adults and USD 11.00 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • St. Johns Provision Co.
  • Ruth's Chris

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12000 square feet)
  • Meeting rooms - 19

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 26.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–9:00 PM.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Self parking is available for USD 20.00 per day. Valet parking is available for USD 26.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History, Jacksonville Museum of Modern Art, and San Marco Theatre. VyStar Veterans Memorial Arena and Daily's Place are also within 2 mi (3 km). Riverplace Station is only a 3-minute walk and San Marco Station is 6 minutes.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 318 out of 1115 reviews" "
Rating 8 - Good. 189 out of 1115 reviews" "
Rating 6 - Okay. 266 out of 1115 reviews" "
Rating 4 - Poor. 167 out of 1115 reviews" "
Rating 2 - Terrible. 175 out of 1115 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Missiouri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The dinning staff was really nice, especially Ezzy
Stayed 2 nights in Nov 2024

6/10 Okay

Kristin

Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
Coffee machine did not work; outlets did not work except in the bathroom. I did love the view and balcony.
Stayed 1 night in Nov 2024

6/10 Okay

Tangi

Business traveler
Liked: Cleanliness, property conditions & facilities
I love that the property is right on the water.
Stayed 3 nights in Nov 2024

2/10 Terrible

Cynthia

Traveled with family
Disliked: Cleanliness, amenities
Bugs bit me an My kids up bad
Stayed 2 nights in Nov 2024

2/10 Terrible

Gabriel

Disliked: Cleanliness, amenities, property conditions & facilities
not great
Stayed 1 night in Nov 2024

6/10 Okay

kiana

Business traveler, Traveled with family
Disliked: Property conditions & facilities
Breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rooms are always so clean ! The Front Desk staff are always so welcoming and treat you with respect ! The view from the rooms both sides are so beautiful ! Never had a bad TV in any room ! My wife and I Love this place !
Stayed 2 nights in Nov 2024

6/10 Okay

Roberta

Business traveler
Disliked: Property conditions & facilities
Location is great. Cost of valet and parking is high for the area. Bathroom sink was super slow draining, reported and did not get attention. Two night stay and with no housekeeping, the little things - like in room coffee go overlooked. I have other choices in JAX and won’t return.
Stayed 2 nights in Nov 2024

2/10 Terrible

James

Disliked: Cleanliness
Shower had mold. Cockroach sighting. Lack of communication to solve issues.
Stayed 2 nights in Nov 2024

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Outdated
Stayed 3 nights in Oct 2024

6/10 Okay

Hannah

Disliked: Property conditions & facilities
Seemed nicer online, not an accurate representation of the hotel. Just seemed out of order/dated compared to other doubletree experiences of the past. Expected it to be nicer. Staff was good and room was clean, just not what I expected booking doubletree.
Stayed 2 nights in Nov 2024

4/10 Poor

Cameron

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Robyn

Traveled with partner
Disliked: Property conditions & facilities
Asked for shower head to be fixed 3 times and each time told someone would come and it never got fixed. Floor was soaking wet and had to place towels down every shower that got soaked also.
Stayed 6 nights in Nov 2024

10/10 Excellent

John Glenn

Stayed 1 night in Oct 2024

6/10 Okay

Jessica

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice, checking in and out was hassle free. Money was definitely spent on the lobby and not the rooms. When you walk into the lobby everything is beautiful and updated but the rooms are dingy and dated. Rooms had paint peeling on the walls.
Stayed 2 nights in Nov 2024

4/10 Poor

Gabby, Holmdel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was smelly, the carpet was dirty, and the shower was moldy. And the balcony door didn’t open
Stayed 1 night in Nov 2024

6/10 Okay

Kenneth

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Carpeting bare in spots. Walls need patching and painting. Nice location, easy access to main thoroughfares.
Stayed 4 nights in Oct 2024

6/10 Okay

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities
We were very impressed with the friendliness and helpfulness of all the hotel staff. Location is convenient to downtown Jax and San Marco areas. Everything was clean and functional but the hotel facility itself is looking dated and in need of a facelift.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amie

Stayed 2 nights in Aug 2024

6/10 Okay

Mohammed

Liked: Staff & service
Disliked: Property conditions & facilities
The property is old, the room at the 10th floor was very noisy so, I couldn't sleep the whole night, then the 2nd room in the 4th floor, the bath/shower was not draining the water properly, with cracks in the wall tiles and not clean.
Stayed 2 nights in Oct 2024

6/10 Okay

Lisa, Whitewater

Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel itself is pretty, it just needs a deep cleaning and some updating. There was construction going on right outside our riverfront room which made the whole upgraded view pointless. The breakfast buffet was good ($50 for two with tip though). The pool area was decent, as was the location.
Stayed 1 night in Oct 2024

6/10 Okay

Zaida

Traveled with partner
Liked: Staff & service, amenities
Rooms are a little outdated but the lobby is beautiful and hotel is in a beautiful area!
Stayed 2 nights in Sep 2024

4/10 Poor

Johnathan alan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
On the water was nice, lots of traffic noise, sink wouldn’t drain well. Talked to desk and nothing was done to fix sink. Didn’t want to sit on patio due to smell of pot. Patio was sticky from something spilled on it. Boat transfer to the stadium was great. Asked for extra towels got none. Garbage never emptied after room was cleaned
Stayed 3 nights in Oct 2024

6/10 Okay

Christine, Beloit

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is extremely outdated and in disrepair. Certainly not up to a standard for a Hilton property. We had to change rooms several times before one was even adequate.
Stayed 1 night in Oct 2024