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DoubleTree by Hilton Hotel Jacksonville Riverfront

4.0 star property
Riverwalk Jacksonville hotel in Downtown Jacksonville with 2 restaurants

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Jacksonville Riverfront

Exterior
View from property
View from property
Front of property - evening/night
Reception

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Breakfast available
  • Air conditioning
  • Gym
The price is AED 465
AED 528 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Suite, 1 King Bed

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 28 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Studio, 1 King Bed

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed (Riverfront)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed
Blackout drapes/curtains
  • 21 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Riverfront)

Room, 2 Double Beds (Riverfront) | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Riverfront)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed (Riverfront)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible (Roll In Shower)

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Roll In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

42-inch LCD TV with cable channels, TV, MP3 dock

Suite, 1 King Bed, Jetted Tub

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
  • 27.9 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

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Pool

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Pool
Pet friendly
Free WiFi
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8.8 out of 10, Excellent, (1165)
The price is AED 580
AED 665 total
includes taxes & fees
3 Jan - 4 January 2025
Hyatt Regency Jacksonville

About the neighborhood

Map
1201 Riverplace Boulevard, Jacksonville, FL, 32207

What's nearby

  • Museum of Science and History - 5 min walk
  • Florida Theatre - 16 min walk
  • VyStar Veterans Memorial Arena - 4 min drive
  • EverBank Stadium - 5 min drive
  • Daily's Place - 5 min drive

Getting around

  • Riverplace Station - 3 min walk
  • Jacksonville Station - 11 min drive
  • Jacksonville International Airport (JAX) - 21 min drive

Restaurants

  • ‪Ruth's Chris Steak House - ‬1 min walk
  • ‪Morton's The Steakhouse - ‬16 min walk
  • ‪The Southern Grill - ‬3 min walk
  • ‪St Johns Provision - ‬2 min walk
  • ‪River Club - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Jacksonville Riverfront

Upscale hotel near VyStar Veterans Memorial Arena
Located close to Museum of Science and History and Jacksonville Museum of Modern Art, DoubleTree by Hilton Hotel Jacksonville Riverfront provides a poolside bar, a grocery/convenience store, and a terrace. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, and American cuisine. Free in-room WiFi is available to all guests, along with 2 bars and a 24-hour gym.
You'll also find perks like:
  • An outdoor pool with free cabanas and sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and concierge services
  • A reception hall, a 24-hour front desk, and wedding services
  • Guest reviews say great things about the helpful staff and location
Room features
All 293 rooms boast comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with premium channels
  • Balconies, coffee/tea makers, and heating

Languages

Arabic, Bosnian, Chinese (Mandarin), Croatian, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 20.00 per day; includes in/out privileges)
  • Uncovered valet parking on site (USD 26.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: USD 19.95 for adults and USD 11.00 for children
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • St. Johns Provision Co.
  • Ruth's Chris

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (once per stay)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (12000 square feet)
  • Meeting rooms - 19

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Grab bar near toilet
  • Toilet grab bar height (inches): 36
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 13 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay (maximum USD 99 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 19.95 for adults and USD 11.00 for children
  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Uncovered valet parking fee: USD 26.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay (maximum USD 99 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Jacksonville-Riverfront
Crowne Plaza Jacksonville-Riverfront
Crowne Plaza Jacksonville
Jacksonville Crowne Plaza
DoubleTree Hilton Hotel Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Hotel
DoubleTree Hilton Jacksonville Riverfront
DoubleTree by Hilton Hotel Jacksonville Riverfront Jacksonville

Frequently asked questions

Does DoubleTree by Hilton Hotel Jacksonville Riverfront have a pool?

Yes, this property has an outdoor pool. Pool access is from 6 AM–10:00 PM.

Is DoubleTree by Hilton Hotel Jacksonville Riverfront pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 50.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Self parking is available for USD 20.00 per day. Valet parking is available for USD 26.00 per day.

What time is check-in at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-in start time: 4 PM; Check-in end time: 2 AM.

What time is check-out at DoubleTree by Hilton Hotel Jacksonville Riverfront?

Check-out is at 11 AM.

Where is DoubleTree by Hilton Hotel Jacksonville Riverfront located?

Located in Downtown Jacksonville, this hotel is within 1 mi (2 km) of Museum of Science and History, Jacksonville Museum of Modern Art, and San Marco Theatre. VyStar Veterans Memorial Arena and Daily's Place are also within 2 mi (3 km). Riverplace Station is only a 3-minute walk and San Marco Station is 6 minutes.

DoubleTree by Hilton Hotel Jacksonville Riverfront Reviews

Reviews

6.6
Rating 10 - Excellent. 325 out of 1139 reviews" "
Rating 8 - Good. 186 out of 1139 reviews" "
Rating 6 - Okay. 272 out of 1139 reviews" "
Rating 4 - Poor. 172 out of 1139 reviews" "
Rating 2 - Terrible. 184 out of 1139 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Glen

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was incredible in every way. The building was by far the worst I have seen for a Double Tree. Paint chipping off the walls inside and out. Popcorn ceilings that also needed help. Bed was extremely old and sagging. The entire building needs a complete remodel and makeover
Stayed 1 night in Dec 2024

2/10 Terrible

Pankaj

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Erica

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Tim

Traveled with family
Disliked: Staff & service, property conditions & facilities
Place looked run down. Faucet was broke in room. Toliet holder also broke.
Stayed 1 night in Dec 2024

8/10 Good

Manasa Kotrappa

Liked: Amenities
Good
Stayed 2 nights in Dec 2024

8/10 Good

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Some minor issues hope things get better soon
Stayed 2 nights in Dec 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Shaquitah

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was horrible.
Stayed 1 night in Dec 2024

6/10 Okay

Janel

The property was overall okay, however, for the price paid I was upset with the faulty thermostat and my sliding glass door did not close all the way making it loud from traffic, could hear my neighbors, and my room was cold due to the thermostat not working correctly
Stayed 2 nights in Dec 2024

4/10 Poor

Brittany

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place was an overall 2 star hotel. There was no fridge, shampoo/conditioner/body wash available in showers. The walls are paper thin and we heard an arguing couple all night. Bathrooms are very very very small, the sink is very small, wall paper is falling off the walls, the glass shower door was off track the whole time. When communicating via the app to the front desk no one answers. Overall for a hilton hotel it was a very bad stay.
Stayed 2 nights in Dec 2024

4/10 Poor

Angela

Traveled with partner
Disliked: Amenities, property conditions & facilities
I’ve stayed at this property several times and for the most part it’s been an average stay. The hotel definitely needs updating as compared to other hotels in that area. The best thing about the property is the location on the river and being able to have a balcony.
Stayed 1 night in Dec 2024

8/10 Good

Marinel

Liked: Cleanliness
4 star
Stayed 1 night in Nov 2024

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was crazy is having to pay for parking when I’m already paying to stay so I guess they rather we get drop off are walk up
Stayed 3 nights in Dec 2024

10/10 Excellent

ArVonte

Liked: Cleanliness, staff & service, property conditions & facilities
The location and view was beautiful
Stayed 2 nights in Dec 2024

6/10 Okay

Kerigan

Traveled with family and small children, Traveled with family
Liked: Staff & service
The room felt clean and the bed was comfy. I know paid parking is common now but it kinda sucks to pay Hilton DoubleTree rates and still have to pay $20/night to park and $19.99/person for a typical hotel breakfast. I wouldn’t come back because of that.
Stayed 2 nights in Dec 2024

2/10 Terrible

Gary

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The internet was not working in the room the river view was not good had aview of the garbage dumbster the hotel staff was not helpful
Stayed 2 nights in Dec 2024

2/10 Terrible

Carlous

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Housekeeping was poor! My room had a large brown stain in the middle of the carpet and the cleanliness of the room overall wasn't good.
Stayed 2 nights in Dec 2024

6/10 Okay

Mary

Traveled with group
Liked: Staff & service
Employees and front desk was amazing. The room was a little outdated but the view was very nice!
Stayed 3 nights in Dec 2024

6/10 Okay

Yassmin

Business traveler
Liked: Staff & service, amenities
The staff where excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness
The staff were very friendly and welcoming.
Stayed 1 night in Dec 2024

10/10 Excellent

Janis R, Delray beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the water, walkable, close to dining and stadium
Stayed 3 nights in Aug 2024

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Keith

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ute

Liked: Cleanliness
Was nice to be right by the Riverwalk
Stayed 3 nights in Nov 2024

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a terrible place but odd that there is no fridge and double beds instead of queens. Basically ok
Stayed 2 nights in Nov 2024